橫川車站 (群馬縣) × 可入住森林小屋的住宿餐飲評價高的飯店·日式旅館

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

Close to the station, with an outlet mall just nearby, so the location is very convenient. Also, since we have children, we signed up for Picchio’s animal tour and insect tour within the Hotel and joined in. The guide explained everything carefully, and we enjoyed it a lot, so I highly recommend it. The Hotel grounds are vast, and shuttle buses run until late between Karuizawa Prince West, Animal, Hot Spring, and the outlet mall, which was very convenient. We woke up early and took a walk around the Hotel grounds. The fresh air was wonderful, and the sun filtering through the trees was truly soothing. The Onsen was great as well, and above all, all of the staff were very kind and pleasant—it really felt like they are well trained. I will definitely stay at this Hotel again.

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

I stayed for one night with my parents. The room was very spacious and stylish, yet it felt calm and relaxing. We enjoyed the sauna and unwound in the large bath. The bed was wide and very comfortable. I had read in a Review that breakfast portions were small, but for older guests it was more than enough, and we really enjoyed the delicious freshly cooked rice. I would love to stay again.

It was a very comfortable space, and there were bathrooms with a sauna and jet bath on both the 1st and 2nd floors, so two families could use them without hesitation. There were also thoughtful provisions that made it possible to cook for ourselves, allowing us to enjoy a very fulfilling stay. Thank you very much.

After a whirlwind stretch of busy days, I chose this place for a long-awaited day off—and it was absolutely the right decision. The most outstanding feature was the breathtaking view from the Room. Simply taking in the scenery, I could feel my built-up fatigue Clear away. The entire Facility was also impeccably clean, and it was clear that everything is carefully maintained down to the smallest details. What helped me personally was having a spacious layout with a kitchen included. Despite the high-quality setting, I could do simple cooking and eat whenever I wanted, allowing me to relax as if I were living there. This is a wonderful Accommodation where you can truly recharge your energy.

My sister and her husband from the U.S. visited Japan, and we used this accommodation for a one-night trip with our parents. The maisonette had 3 rooms with baths, each spacious, and the first floor featured a kitchen-equipped dining area and a living room with a fireplace, providing ample space even for 7 people. The center lounge offered alcohol-free drinks from morning to evening, which was perfect for those who enjoy non-alcoholic beverages (laughs). The young staff provided excellent service, while the experienced staff offered solid support when needed. We booked quite early at a very reasonable price; although there was an additional fee for early check-in, we opted for it. Please note that lounge access is available only after check-in. One night felt too short—I’d love to stay 2 or 3 nights next time!

It was my first time staying at the updated Mori no Hanare. It took a little getting used to, but it was just as wonderful as ever. Thank you very much.

We stayed here for a family trip with our grown sons. Perhaps because the building is set back from the road, it was very quiet, and we were able to relax and enjoy a peaceful time. At night, we connected to Netflix and watched a movie with craft beer and snacks—it was a great time. We bought bread from a famous bakery for breakfast and toasted it in the oven here. It tasted freshly baked again, and we enjoyed it with the complimentary coffee. The bathroom is stylish and lovely, but the only downside is that shower water gets into the washroom area, making the floor sticky. As for service, everything is self-service, so I rated it 3. I was a little worried because there were some negative Reviews, but it was a great Facility that I would like to use again.

I’ve visited Karuizawa many times, but this was my first stay here. Although it faces a main road, we weren’t bothered by traffic noise, and the Facility was clean, so we were able to relax completely. Our dog was smiling the whole time! The only thing I noticed was that the small window near the kitchen didn’t have any curtains or similar covering—blinds would be nice. The location is great as well, so I’d love to stay again!