橫川車站 (群馬縣) × 設有幼兒費用的住宿評價高的飯店·日式旅館

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

This was our first time staying with our Toy Poodle. The amenities, dog run, and photo spots were irresistible for dog lovers. Everything was clean, and there were no unpleasant odors. Above all, the Hotel staff were kind. With their pleasant greetings and helpful support when we needed it, the atmosphere was wonderful, and we would definitely like to stay again.

Above all, the dinner we enjoyed here was so outstanding it left us speechless. Every dish was exquisitely seasoned, a true testament to craftsmanship that lets flavor speak for itself. The view of Mount Asama from the Room was deeply calming, and the lively birdsong drifting through the trees made a particularly memorable harmony.

I stayed here on the recommendation of an acquaintance who has visited Karuizawa many times. It was just a few minutes’ walk to Kyu-Karuizawa Ginza, so it was very convenient for exploring the area. The Room and the large public bath were both spacious, clean, and comfortable, and I really enjoyed both meals—they were delicious. I requested the Shuttle Service, and the vehicle was clean and the ride was excellent. The staff were also very pleasant and welcoming. If I had to mention one thing, it would have been even more comfortable if the TV supported network features. I will definitely stay here again when I visit Karuizawa.

The staff’s warm, heartfelt hospitality was truly comforting, and I was able to spend my entire stay feeling relaxed and at ease. The whole Hotel was kept impeccably clean, and I could sense thoughtful attention to detail throughout, which allowed me to unwind with complete peace of mind. Each dish was delicious, beautifully presented, and wonderful in both appearance and taste—I was completely satisfied with everything. Thanks to the staff, I was able to enjoy a wonderful time in Karuizawa. I am sincerely grateful. When I visit Karuizawa again, I would definitely like to stay here. Thank you very much for a lovely time.

A foot-wiping towel was provided at the entrance, and we had a wonderful 3-day, 2-night stay—thank you to all the staff for their hospitality. They kindly accommodated our personal requests, and the team’s service—like that of a luxury Hotel concierge—made us feel we’d love to come back again next year. If I had to mention just one suggestion, there is a microwave on the lobby counter, and I would have liked to see a free drink dispenser placed nearby. The service and value for money are outstanding, so even if the room rate were higher, it wouldn’t be an issue at all.

Close to the station, clean, and I was very satisfied with the service. We also enjoyed the welcome drink and breakfast, and I think this price is an excellent value! The male staff member at the front desk was kind and courteous, and I will definitely stay here again. Thank you.

We stayed here to celebrate my son’s birthday. My family and I have visited many times since this place first opened, so I was surprised to see the monument marking its 25th anniversary! The property is beautifully maintained and spotless, as if time has stood still, and the hospitality was warm—making our trip truly enjoyable. My son was thrilled with the maisonette-style Room. Thank you as well for preparing a birthday message plate at dinner. Both breakfast and dinner were delicious.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

This was my third stay. It’s conveniently located near Karuizawa Station, making it easy to go anywhere. There’s a convenience store and a small supermarket right in front, so you won’t have any trouble with quick shopping. The Room is always clean and well maintained, and I had another very comfortable stay this time. The front desk staff provide calm, understated service, but they are very kind and keep a pleasant sense of distance. The lounge offers coffee, tea, and more, and you can relax in the spacious area. It seems a bar has recently opened as well, so I’d like to try it next time. I think this Hotel is easy to use for both solo stays and family trips. My elderly mother also really likes it and says she wants to stay at this Hotel again on our next visit to Karuizawa. Considering the location, cleanliness, comfort, and Accommodation Fee, I’m very satisfied. I think it’s a great value Hotel. I’d love to stay again.

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

Close to the station, with an outlet mall just nearby, so the location is very convenient. Also, since we have children, we signed up for Picchio’s animal tour and insect tour within the Hotel and joined in. The guide explained everything carefully, and we enjoyed it a lot, so I highly recommend it. The Hotel grounds are vast, and shuttle buses run until late between Karuizawa Prince West, Animal, Hot Spring, and the outlet mall, which was very convenient. We woke up early and took a walk around the Hotel grounds. The fresh air was wonderful, and the sun filtering through the trees was truly soothing. The Onsen was great as well, and above all, all of the staff were very kind and pleasant—it really felt like they are well trained. I will definitely stay at this Hotel again.

We had a wonderful time with our dog. The meals were delicious. The service was excellent. We were able to spend lots of quality time with our dog. We’d love to come again.

I had an issue at check-in and asked for advice. At first, I was told it might be difficult, but after listening carefully, they kindly accommodated my request. I’m truly very grateful. All the staff were pleasant and welcoming. However, perhaps because I’m not used to course dinners, there were a few items in the dinner course that didn’t suit my taste.

We stayed with 4 people and 1 dog. The Room was odor-free, and we barely heard any other dogs, making it very comfortable. It would be nice to have a few more amenities. There was a note about limitations on the bathwater, but it turned out to be fine. Thank you!

The location was convenient and I had a great time. It was reasonably priced and I would like to use it again. Thank you very much.

After a whirlwind stretch of busy days, I chose this place for a long-awaited day off—and it was absolutely the right decision. The most outstanding feature was the breathtaking view from the Room. Simply taking in the scenery, I could feel my built-up fatigue Clear away. The entire Facility was also impeccably clean, and it was clear that everything is carefully maintained down to the smallest details. What helped me personally was having a spacious layout with a kitchen included. Despite the high-quality setting, I could do simple cooking and eat whenever I wanted, allowing me to relax as if I were living there. This is a wonderful Accommodation where you can truly recharge your energy.

We stayed for one night with three dogs to celebrate the New Year, and it turned out to be a highly satisfying experience. Considering the year-end traffic and the cold weather in Karuizawa, we opted for the bullet train this time. After exploring the outlet mall directly connected to the station, we took a taxi for about 11 minutes at a cost of approximately 3,500 yen. Later, we found out that Shuttle Service was available, so checking in advance would make things smoother. The property is very spacious—about half the size of Tokyo Dome by feel—and fully enclosed. It felt like an entire dog park, providing great peace of mind when traveling with pets. Although limited to one group per day, there are three tents available. For two people it feels luxurious; six people might strike a better balance. The dogs were relaxed throughout our stay and enjoyed their freedom without concern for others—a major highlight. Upon arrival, we were welcomed with drinks and used the sauna before dinner. The sauna allowed "löyly" (steam infusion) with around nine types of aroma oils provided. At about 90°C (194°F), it was perfect for working up a good sweat. While there wasn’t a cold plunge pool available, winter’s chilly outdoor air sufficed without inconvenience. The distance from the sauna to showers could be improved slightly; however, having a bonfire area right outside made outdoor relaxation part of its charm—I wish we'd checked in earlier! Dinner was BBQ-style featuring high-quality meats and vegetables along with delicious fish appetizers and soup as starters. A selection of wines including red wine starting at 5,500 yen as well as white wine and champagne were also offered. The BBQ venue had enclosures and heaters ensuring comfort even during colder seasons. The Room felt chilly due to exposure from outside air but came equipped with electric blankets plus heaters making sleeping conditions manageable overall—though stronger or additional heating units would enhance comfort further especially if you're sensitive towards cold temperatures; bringing extra warm clothing is recommended! Morning began again inside saunas followed by breakfast consisting thoughtfully prepared soup alongside Akagi beef shigureni bento boxes which delivered both satisfying portions & flavors alike! Throughout every interaction staff maintained pleasant professionalism striking ideal balance between attentiveness yet respecting privacy leaving lasting positive impressions behind too! Finally returning back via Shuttle Service ensured seamless end-to-end convenience concluding memorable stay altogether! Looking forward revisiting during spring/autumn seasons next time experiencing different scenery/atmosphere altogether anew!