橫川車站 (群馬縣) × 推薦騎馬體驗住宿滿意度評價高的飯店·日式旅館

I stayed for one night with my parents. The room was very spacious and stylish, yet it felt calm and relaxing. We enjoyed the sauna and unwound in the large bath. The bed was wide and very comfortable. I had read in a Review that breakfast portions were small, but for older guests it was more than enough, and we really enjoyed the delicious freshly cooked rice. I would love to stay again.

The hotel and our room were very clean. All the staff were very friendly, and it’s a hotel I’d like to stay at again. Although the weather was bad during our stay, they lent us a dog stroller and a rain cover, which was a great help. Thank you very much. We didn’t get to meet the resident Golden Retriever, so we’d love to stay again.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

This was my first stay. True to its classic exterior, the hotel’s interiors and décor are refined, creating an elegant atmosphere. The building itself seems to have some age, but it has been renovated and is impeccably maintained—everything was very clean. The staff were polished and professional. What impressed me most was dinner. I’ve had French cuisine in many places, but the food here was exceptional: a wide variety of fish dishes, excellent-quality meat, and outstanding sauces. I would love to visit again.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

We chose this place because the Karuizawa outlet area gets crowded and it’s hard to enjoy a relaxing summer retreat there—and it was absolutely the right decision! Everything from the Room to the Onsen has been beautifully renovated, and we were very satisfied. And for train lovers, it was a real treat to be able to take a monorail to the Onsen. Even if you don’t ride it, you can get there quickly by stairs. We’d love to stay again.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

This was our first stay because it’s a Hotel where you can stay with pets. Unfortunately it rained, but there was an indoor dog run, which was great. Our dog wore a diaper inside the Hotel, but some dogs in the dog run were not wearing diapers and had accidents there, so I wish diapers were required in the indoor dog run. There were also pet toilet sheets available, so it would have been nice if they used those. Dinner was fully booked so we couldn’t eat there, but breakfast was delicious. The corn soup was especially good. Our dog also seemed to enjoy the “wan-burg” and finished it all. The staff were very dog-friendly and kind. It would have been even better if the Hotel had an Onsen. We’d like to stay again next time.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

It was a very comfortable space, and there were bathrooms with a sauna and jet bath on both the 1st and 2nd floors, so two families could use them without hesitation. There were also thoughtful provisions that made it possible to cook for ourselves, allowing us to enjoy a very fulfilling stay. Thank you very much.

This was my first stay, and it was an excellent property. It’s a new, sophisticated hotel, and every area of the facility—from the sense of vertical space to the way shadows are used and the carefully designed indirect lighting—made me want to stay there all day. The dining experience was also wonderful, with well-spaced seating, thoughtful staff check-ins, perfect timing of service, and clear explanations of each dish. I would love to return in a different season. Thank you to all the staff.

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

I’d stopped feeling any sense of novelty in staying in Karuizawa, but thanks to this hotel I discovered a completely new kind of enjoyment. Being able to check in without even a full minute’s walk from the Shinkansen ticket gates is impressive enough, but the rooms are simply extraordinary. Many luxury hotels these days rely on breathtaking views from high floors—but this is different. Here, you’re surrounded by truly beautiful furnishings and refined taste, and it made me realize all over again that the room itself is what defines a hotel’s value. I don’t think I can convey this happiness unless you actually stay here, so I’ll stop there—but on the night I got home, I fell asleep thinking how much I wanted to go right back and how wonderful everything had been. That doesn’t happen often. The understated service is lovely as well, and the breakfast, lounge, baths, and sauna are all amazing—but I won’t praise them too specifically because I don’t want it to get crowded (haha). In any case, I’m grateful to this hotel for adding an appeal to Karuizawa that simply didn’t exist before. Even as I write this, it’s making me want to go again...

We had a wonderful time with our dog. The meals were delicious. The service was excellent. We were able to spend lots of quality time with our dog. We’d love to come again.

It was a hotel where you could truly feel the unique atmosphere of Karuizawa. Surrounded by trees—including some with autumn leaves—it felt like walking along the tree-lined streets of Karuizawa’s villa area. Just looking at the scenery was relaxing, and it also had a luxurious feel. At night, everything was beautifully illuminated, and we walked to the spa building while enjoying the view. The dinner was thoughtfully crafted and could be enjoyed in a calm setting. The breakfast was also delicious across the board. It’s a hotel that made me want to stay at Indigo again when I visit Karuizawa. Thank you very much.

Mount Myogi rose like a folding screen, and the scenery was spectacular! The Hotel was clean, and the Onsen had great water. Meals were buffet-style for both breakfast and dinner. Unfortunately, it wasn’t food I’d want to eat again... There are many sightseeing spots nearby, so we were able to stop by various places and had a very fulfilling trip.

The location was convenient and I had a great time. It was reasonably priced and I would like to use it again. Thank you very much.

This was my first time staying at Comfort Inn Karuizawa. The staff were very kind, and even with breakfast included, the price was reasonable. Just one thing: the toilet drain pipe may have been dirty or not draining properly, and there was a slight odor in the morning. It didn’t happen on the second day. I’ll be back.

After a whirlwind stretch of busy days, I chose this place for a long-awaited day off—and it was absolutely the right decision. The most outstanding feature was the breathtaking view from the Room. Simply taking in the scenery, I could feel my built-up fatigue Clear away. The entire Facility was also impeccably clean, and it was clear that everything is carefully maintained down to the smallest details. What helped me personally was having a spacious layout with a kitchen included. Despite the high-quality setting, I could do simple cooking and eat whenever I wanted, allowing me to relax as if I were living there. This is a wonderful Accommodation where you can truly recharge your energy.