熱海站 × 可享受秋季美味的住宿接待・服務評價高的飯店·日式旅館

We stayed with our child, and we truly appreciated the thoughtful attention to detail. They prepared futons for our child’s nap, and even provided a baby bouncer and a diaper trash bin, which made us feel comfortable and at ease throughout our stay. The meals were excellent, and we were very satisfied with both dinner and breakfast. We also loved that the soft drinks, beer, and other beverages stocked in the refrigerator were complimentary. Drinks were available after bathing as well, and we felt that every small service was well taken care of. All staff members were polite and attentive, making our stay pleasant from start to finish. This is a wonderful Ryokan where families with children can stay with peace of mind.

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs. We would definitely like to stay again.

This was my first visit, and I was completely satisfied. While many places operate with a small team these days, I was surprised by how many staff members there were here. The Room I reserved was excellent—an in-room bath, a massage chair, and an unbeatable view. The three baths were all great as well, each with its own unique atmosphere. The guests were calm and respectful, so I could relax and enjoy a peaceful stay. This has become an Accommodation I’d love to visit again.

As we had never stayed in Atami before, we chose this Hotel for our 40th wedding anniversary trip. When I mentioned it to the staff at check-in, they surprised us with an anniversary dessert plate at dinner. It was beautifully done, and we truly appreciated the care they put into it for us. We chose a Room with an open-air bath. We were able to relax and soak while enjoying the view. The large public bath was also very pleasant. The meals were a delight for both the eyes and the palate. We were told the menu had just changed to the autumn selection, and in particular, the tilefish scale-grilled dish was outstanding. At breakfast the next morning, I noticed that the flowers in the vase on our table were different from those at dinner; when I asked a staff member, they said they change them between night and morning. I was impressed by such thoughtful attention to detail. Breakfast was also served as a course meal, and it was fun being able to choose between an egg dish or curry. The butter served with the bread was white in color with a rich flavor—absolutely delicious. Overall, every staff member provided courteous service and had wonderful smiles. Their attentive yet unobtrusive approach felt just right. As someone who lives a busy day-to-day life, thank you for giving me such an extraordinary escape—it became a truly memorable trip thanks to you all. We would love to visit again soon.

This Accommodation, Sagamiya, was a wonderful place where we could truly feel traditional Japanese hospitality. As soon as we arrived by car, the staff noticed us right away and came out to assist, kindly helping us park with ease. They guided us to our Room, and the attendant came to greet us and made tea for us. These days we often stay at more Western-style Hotels, so it was a pleasure to enjoy this Japanese-style hospitality again after a long time. We enjoyed a delicious in-room meal in the tatami Room with a lovely view. The open-air bath in the Room was also excellent, and even one night was enough to leave us feeling fully refreshed. All of the staff were very pleasant. We also appreciated the many thoughtful touches throughout our stay—it felt reassuring that experienced staff could make good judgments on the spot. We would love to visit again.

This was a high-quality Accommodation where you could truly appreciate the chef’s excellent sense of taste in both the quality and quantity of the food. The bath was also wonderful and left a strong impression on me. I was particularly struck by a Nepalese female staff member who spoke Japanese well; she looked worried because a local bridge in her hometown had been washed away in a landslide disaster in Nepal.

Thank you very much for your hospitality the other day. Although it was only for one night, I was able to relax deeply. As rumored, the breakfast and dinner were delicious, everyone’s hospitality was excellent, and the Room was wonderful. I’m truly glad I chose to stay here. I also sincerely appreciate you finding my lost item and sending it to me right away—it was a great help. I hope to visit again soon. Thank you very much.

All staff members who supported us were incredibly hospitable, and it made our trip truly wonderful. Our whole family was very satisfied—thank you! The facilities were up to date, and the security was excellent. The Ryokan was also very clean and hygienic. Both dinner and breakfast were delicately and elegantly seasoned, everything was fresh, and we enjoyed every dish—it was all delicious. This is a Hotel we would definitely want to stay at again! Thank you as well for preparing surprise plates for us on two consecutive days!

As our Room was in a separate building, we were able to relax in a quiet space. The open-air bath was also wonderful—I enjoyed it so much that I went in several times. The meals were delicious, and we especially appreciated the spacious dining area where we could take our time without worrying about others. We also received a gift for our wedding anniversary, and the thoughtful hospitality truly warmed our hearts.

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

The Hotel staff were wonderful, and the food and baths were excellent!

This was our first trip together, and we stayed here to celebrate her birthday. The Room and service were excellent, but above all, we were truly impressed by the meals. Both breakfast and dinner were a wonderful experience. We would definitely like to stay again.

There is a fully equipped grooming room, and the high-quality shampoo and conditioner were excellent—we were very satisfied. The view was disappointing due to dense fog and rain, but we had a great time playing in the covered dog run. We also received plenty of treats and food for our dogs, so we will definitely be back.

I gave my elderly mother, who can go anywhere on her own, a solo trip as a gift. When she returned home, she was truly delighted and spoke very highly of the wonderful service provided by the Ryokan staff. The meals were also delicious, and above all, it seems she was able to relax completely. Thank you very much. I plan to give her another trip as a gift once more within this year, and I would appreciate your kind support when that time comes.

We stayed as a group of five with our daughter and son-in-law and our 5-month-old grandchild. It was our grandchild’s very first trip and their first Onsen experience. As it was a weekday, we were upgraded to the highest-grade Room, which made our stay extremely comfortable with no inconveniences at all. The attendant who looked after us seemed relatively new, but provided courteous service with care in every detail. The private open-air bath was wonderful, and we enjoyed delicious meals. The simmered golden eye snapper in particular had a gentle seasoning and was outstanding. It was also our first time trying the mixed breakfast dish, and it was very tasty. The location is close to Atami Ginza and Sun Beach, making it perfect for strolling around and enjoying local food. Thanks to you, it was a truly satisfying trip in every way. Thank you very much.

This was about my fourth visit, and it had been a while since the last time, but once again I had a thoroughly satisfying stay in every respect. As it was just the beginning of September, we were served dobin-mushi and matsutake mushroom rice, allowing us to enjoy the flavors of autumn a little early. Everything was delicious. The Room was spotless, and the entire property felt clean and well maintained. Above all, every staff member was polite and composed; meals were served at just the right time, and they always seemed to be attentively looking out for guests in a natural way. It made for a truly comfortable stay. Thank you very much.

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

I was able to fully relax and heal my exhausted body after caregiving. Thank you for taking care of me. I felt the food was a little strongly seasoned, but I finished everything! It was a very good rest. I look forward to staying with you again.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

Searched for Accommodation with an open-air bath in the Room The Room was exactly what we wanted, and we had a wonderful holiday—no need to carry bath items or a change of clothes to the large public bath, and we could enjoy the Onsen whenever we liked. We chose a Plan with breakfast only. The dried horse mackerel was very delicious. For us, who can’t eat that much, it was just the right amount. Enjoying coffee in the lounge while taking in the lovely view overlooking the harbor was also wonderful. Although it felt like being nestled in the woods, we didn’t see any insects. It was a lovely Accommodation that we would like to use again.