熱海站 × 溫泉 × 溫泉・浴池評價高的飯店·日式旅館

Everyone at the Ryokan was very attentive and provided excellent service, so I felt completely at ease during my stay. The meals were also kaiseki cuisine, and both dinner and breakfast were filling—I was very satisfied. The indoor bath also had a wonderful atmosphere and was great. I would love to visit again. Thank you very much.

This was my second stay—last time with my family, and this time with my mother and siblings. The ocean is right in front of you, the Room is spacious, and the hot spring source is just behind the property. The number of dishes, the staff’s service, and everything about the Onsen—its quality, cleanliness, and variety—are all just right. It’s a truly wonderful Accommodation. It seems like New Year’s holidays are decided by lottery, but I’m hoping we get selected.

I visited for my birthday. I highly recommend coming here for any special occasion. The service is excellent.

The staff’s attentive hospitality and thoughtful care were truly wonderful, and I was able to spend a very comfortable stay from check-in to check-out. The interior of the property and the room features a calm Japanese-modern design in greige tones, with impeccable taste in decor. It was exactly my kind of style, so I found myself simply gazing around and feeling soothed. The rooftop lounge offered an abundant selection of juices, alcoholic drinks, coffee, Atami’s famous sweets, and light snacks. I couldn’t believe I could choose so freely—can I really have any of these?—and I got genuinely excited. Sipping drinks, enjoying sweets, soaking in the foot bath… it was such a luxurious time taking in the views of Atami. The staff also maintained the perfect level of attentiveness—providing towels to dry our feet and preparing drinks—so considerate in every way. I’m truly grateful. What especially impressed me was the full-course dinner. Each dish was beautifully presented—not only a feast for the eyes—but also had deep flavors with sauces crafted down to the finest detail. I was genuinely moved. Even now, looking back at my photos brings back that lingering feeling: how beautiful it was and how delicious everything tasted. Everything—the room, the meals, and the hospitality—was perfect. It was a place where I could truly refresh from the heart. I feel fully recharged; I’ll do my best day by day and hope to return again someday. Thank you very much.

This was my third stay, and it’s one of my favorite inns. The beef hitsumabushi I tried for the first time on this visit was absolutely delicious. Being able to step away from the hustle and bustle of the city for a while and enjoy some quiet time makes me feel glad I came every time I visit. I would definitely like to stay again.

We stayed here on a three-generation family trip. They kindly lent a wheelchair to my mother, who has difficulty walking, and the staff member in charge took wonderful care of us. Our whole family became a fan of them. (Thank you very much.) The hospitality was outstanding, and the baths were very clean. We were able to relax at our own pace. Every dish was delicious, and because meals were served in our room or in private dining rooms, we hardly ran into other guests inside the property. It was quiet and very comfortable. The Scandinavian chairs, reading materials, and small decorative items placed throughout the building were lovely as well—the sense of style was truly exceptional. It’s an inn that makes you want to come back. We would love to visit again in a different season.

We were satisfied with everything—the free drinks, dinner, and breakfast. There were also five types of private open-air baths, and the instructions were easy to understand, which was wonderful. Most of the staff are from overseas, but everyone spoke Japanese very well, so we had no trouble at all and enjoyed a comfortable stay thanks to their polite service.

We stayed here for our wedding anniversary. The ocean was right in front of us—what a wonderful view!! The staff were all smiles and the service was excellent!! We were very satisfied with the delicious meals while enjoying the scenery. It was also great to relax on the terrace. Above all, we had been looking forward to watching the sunrise from the open-air bath in our room, and we were truly moved to see the sun rise directly over the horizon of the sea right in front of us. We had a wonderfully relaxing time. Thank you very much. We would love to stay again.

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs and enjoys working here. We would definitely like to stay again.

We stayed in the Karaku Room. As we were traveling with my elderly parents and needed some assistance, I was a little anxious before our stay. I consulted with the property in advance, and every member of staff responded warmly and attentively, allowing us to relax and truly enjoy our trip. The ocean view from our room was breathtakingly beautiful, and at night we could see countless stars—an unforgettable sight. From the proprietress’s welcome matcha tea and sweets to each staff member’s thoughtful care and kind words, we felt genuine hospitality throughout. Every dish was truly delicious, and my parents finished everything to the last bite. In addition, the manager—who is also a sommelier—carefully listened to our preferences and selected a glass that was exactly what we were looking for. It paired wonderfully with the meal and made dinner even more special. Most of all, what stays with me is my parents’ happy smiles. When traveling with elderly parents, being able to spend time with peace of mind is essential. At Karaku, we received not only that sense of comfort but also time in which our whole family could feel truly happy. Seeing my parents smile made me think from the bottom of my heart, “I’m so glad we were all able to come here together.” Beautiful scenery, delicious food, and above all, genuine warmth from people. This time spent together as a family has become an irreplaceable memory we will never forget. I am deeply grateful that I could share such a wonderful time here with my parents. It was a truly outstanding inn—one we would love to visit again. To all the staff: thank you very much for giving our family memories we will never forget.

The Onsen, the food, the service, and the Room were all beyond our expectations, and we were able to truly relax. It had been a while since we stayed in a Japanese-style room; lying on the tatami and gazing at the garden, we enjoyed the luxury of doing absolutely nothing. The only disappointment was that while the private bath has a wonderful ocean view, there is an apartment building directly in front of it, and I was quite concerned that the washing area might be visible from there.

I traveled with my elderly parents and my daughter. The hotel had very high ratings when I researched it beforehand, so we arrived with high expectations. It truly was an outstanding hotel that more than lived up to them. We were moved by the panoramic ocean view from our room. Everything was spotless and very clean. For dinner, we chose the seasonal kaiseki course; the restaurant had a wonderful atmosphere, and we enjoyed a relaxed evening savoring delicious dishes at our own pace. Each item was carefully prepared—beautiful to look at and absolutely delicious. My daughter and parents were especially impressed by the toro-taku. My parents are older and have weak teeth, but the wagyu steak was so tender that they could enjoy it without any trouble. They usually don’t eat much, yet they finished everything, which really surprised me. We used the large public bath, and the view from there was also incredible. The next morning, I woke up early with my parents and watched the sunrise from our room’s terrace; seeing how moved my father was made me feel deeply emotional as well. Breakfast was a buffet with Japanese and Western options plus a few Chinese dishes, so everyone could choose what they liked—we enjoyed it very much. The freshly made fluffy omelet and freshly squeezed orange juice were especially delicious. After check-out, the staff kindly assisted us all the way to the station, for which we are very grateful. I was able to give my parents a wonderful trip full of great memories. Thank you very much! We will definitely return again.

The in-room hot spring bath with free-flowing source water was wonderful. The view from the room was also amazing. I stayed in and worked as part of my job, and it went very smoothly. Thank you very much. By the way, the meat at dinner was incredible—I’ve never had meat that delicious before. Thank you again.

The moment I stepped into the inn, a wonderful fragrance greeted me and I felt excited right away. With large windows and plenty of greenery, it’s a lovely space. The room was very clean, and because there are no partitions, it felt even more spacious than expected. I have many dietary restrictions and there are items I can’t eat in kaiseki cuisine, but they were very accommodating, so I was able to enjoy everything deliciously until the end. I also enjoyed the hot springs many times, which helped melt away my daily fatigue. Thank you very much.

We stayed here to celebrate our 30th wedding anniversary. As soon as we drove up to the entrance, the staff—already waiting—welcomed us with amazingly smooth, attentive service. I was nervous in an unfamiliar place, but before I knew it I was in the lobby with Bach playing softly, looking out at the sea and enjoying a chilled glass of champagne, my excitement building. The space was spotless and warmly appointed, and the selection of sweets, drinks, and amenities showed impeccable taste. The toothbrush was the most comfortable I’ve ever used. Above all, the bath was outstanding. With the window open, listening to birdsong and gazing at the ocean—and because it’s free-flowing—I even tried skipping a rinse-off and body cream afterward, yet my skin stayed moisturized without drying out! At dusk, the view from the lounge was beautiful. The British ginger lemonade was delicious, and we’re especially grateful to the elegant and attentive female staff member who made the lounge so wonderfully comfortable—thank you as well for preparing an orange liqueur for us at the end. Both dinner and breakfast were excellent; not only did everything taste wonderful, but the ingredients and presentation were beautiful too. That said, I couldn’t stop eating bread and butter and ended up too full by the time we reached the main course! Even so, it was cooked perfectly and tasted superb—I finished it all. Next time I’ll pace myself so I can fully enjoy everything through to the main dish. The young service staff were also highly professional and impressive. Even without mentioning that it was an anniversary—and even as first-time guests simply dropping by—we received consistently thoughtful hospitality throughout. Thank you very much.

This was our second stay, and everything—from the facilities and cuisine to the service—was excellent. The room was spacious and well equipped with no inconveniences at all, impeccably cleaned, and the open-air bath was also generously sized, making it wonderfully relaxing to use. The meals made great use of quality ingredients while incorporating thoughtful touches, and everything was delicious. The truffle rice at dinner (maybe it was just my imagination) seemed even more fragrant with dashi than last time—it was so good I felt like I could eat bowl after bowl! All of the staff were courteous and attentive, allowing us to enjoy a comfortable stay from start to finish. We truly felt glad we chose to stay again. Thank you very much.

There is a fully equipped grooming room, and the high-quality shampoo and conditioner were excellent—we were very satisfied. The view was disappointing due to dense fog and rain, but we had a great time playing in the covered dog run. We also received plenty of treats and food for our dogs, so we will definitely be back.

I had visited before for lunch and the eel was incredibly delicious, and the atmosphere was wonderful, so I decided to stay here this time as well. From breakfast through dinner, every meal was completely satisfying. Not only the taste, but also everything from the presentation onward was flawless—I felt the lineup of dishes was well worth the price. One small thing: on the third morning there was no explanation of the breakfast menu, and I tried something I thought might be eel sashimi (?), which I’d never had before. Since there wasn’t any guidance, I later found myself wondering what it actually was. Overall, we were very happy with the service and it made for a truly enjoyable trip.

I gave my elderly mother, who can go anywhere on her own, a solo trip as a gift. When she returned home, she was truly delighted and spoke very highly of the wonderful service provided by the Ryokan staff. The meals were also delicious, and above all, it seems she was able to relax completely. Thank you very much. I plan to give her another trip as a gift once more within this year, and I would appreciate your kind support when that time comes.

I have stayed here many times because the hotel’s atmosphere, meals, and hot springs are wonderful, and this time I stayed in the Tower Wing for the first time. I checked in at the exclusive lounge for guests on the accommodation floors, and a staff member escorted me to my room. The room was a Japanese-style room (with beds) and was much more spacious than I expected. From the window I could see the ocean and the cityscape of Atami; I sat on the sofa by the window and enjoyed the view. I also took my time enjoying the hot springs—simply outstanding. Dinner was a quiet, relaxing kaiseki meal at the restaurant. Breakfast was a buffet with both Japanese and Western options. I went early, chose my dishes at a leisurely pace, and enjoyed a peaceful meal. I had an exceptionally luxurious stay and was very satisfied. I would like to stay in the Tower Wing again next time. Thank you very much.