PGM武藏高爾夫俱樂部【GRAND PGM】 周邊 × 女子旅行豪華露營溫泉・浴池評價高的飯店·日式旅館

We stayed here during our visit to Saitama Children's Zoo with our 2-year-old son. Although we checked in much later than planned, the staff provided a very accommodating response over the phone. Upon arrival, we were warmly welcomed at both the parking lot entrance and the hotel entrance, which was especially touching given the harsh cold weather. The onsen in the annex had its outdoor bath closed due to freezing conditions, but the indoor bath had excellent water quality. The washing area felt slightly chilly though. I took my son to enjoy the panoramic bath on the 12th floor of the hotel, where baby soap was thoughtfully provided—this was incredibly helpful! The room was clean and well-maintained; we had requested a Hollywood twin bed setup in advance, and they kindly accommodated this request as well. The hospitality truly stood out as exceptional! While I felt that breakfast could use some improvement, considering its cost-performance ratio and overall experience, it was a very pleasant stay. Thank you so much!

The Facility was clean, well-maintained, and absolutely fantastic! If you love saunas, this is a must-stay. The private sauna, available anytime, allows you to relax without worrying about others. The staff were kind and attentive! For areas of improvement, here are some suggestions: 1. Please consider adding screens to the windows. Being surrounded by nature, I wanted to enjoy the fresh air and the sound of insects even from inside the Room. However, I hesitated to open the windows since there were no screens. Although I stayed in early October when there were fewer insects, having screens would be preferable. 2. Please clean the windows. The windows were dirty with traces of dust and sand from outside. Since the Room itself was very clean, it felt like a missed opportunity! As the Room overlooks the courtyard, including the jacuzzi and BBQ terrace, attention to detail in cleaning these areas would enhance the experience. 3. The smell in the Room with the fireplace was a bit strong. This is likely due to the burning wood, so it’s understandable, but I noticed it when I first entered the Room. The main building had a lovely aroma, so perhaps some measures could be taken for the Rooms as well. Overall, I was extremely satisfied and will definitely return! This has become one of my favorite Facilities, and I look forward to seeing future improvements!

We had a wonderful two-day stay. Upon arrival, we were guided to our room with a detailed explanation, and the room located on an elevated spot offered a stunning view. I booked the Anniversary Plan to surprise my boyfriend for his birthday, and he was delighted with the decorations and cake—it was worth making the reservation. The meals were plentiful, leaving us completely satisfied when we left the accommodation. The atmosphere seemed enjoyable even in colder seasons, so we would love to visit again. Thank you very much!

This was my second stay, and I felt truly refreshed and very satisfied. Thank you!