灣區（USJ · 南港） × 接待・服務評價高的飯店·日式旅館

I stayed here while sightseeing in Osaka. The hotel is conveniently located near the station, and the room was spacious and easy to use. The table and chairs in the room were very practical and made my stay even more comfortable. The amenities, welcome drink, and breakfast were simple but well taken care of, and I was very satisfied. The staff were kind as well, which made for a great trip. Thank you very much.

I stayed for one night to relax at the hot spring facilities and the hotel. The hot springs offered both lukewarm and hot baths, so I could soak in the lukewarm bath at a leisurely pace and truly unwind. From my room, I could see USJ, and it was fun to watch the staff at work and the roller coasters in motion without ever getting bored. The room was well soundproofed, making it pleasantly quiet. Thank you very much.

The hotel is comfortably pleasant and clean, so you can stay without any inconvenience. The breakfast is delicious, and the staff are wonderful. If you’re coming from another prefecture to visit Suminoe Boat Race Track, it’s an ideal choice. There are many great places to eat nearby, and it also has easy access to the subway, making it a very convenient hotel to use.

This hotel is conveniently located near USJ. With Universal CityWalk just a short walk away, it was easy to access restaurants and convenience stores, which was a big help during our stay. The room was clean and well maintained, and I loved the cute “WELCOME” board on the wall. It also had hooks for hanging small items, so it was not only nice to look at but also very practical. The headboard area was easy to use as well, and I appreciated how thoughtfully everything was designed down to the smallest details. I’d definitely like to stay here again when visiting USJ! I didn’t try it this time, but I’d like to have breakfast next time.

I always book my stays for USJ through The Park. The staff member who handled my check-in this time seemed to be someone who had assisted me before. I didn’t remember, but it made me happy that they remembered me. I’m planning to stay again over the New Year holidays this year. I’m looking forward to it.

The facilities themselves haven’t changed much, but overall satisfaction is high thanks to features like bathrooms with a separate washing area in every room and dining options that stay open late. If I had to point out anything, it would be the lack of hooks in the room for hanging bath towels, and the toilet soundproofing being a bit weak—sounds from inside can be heard in the room. I’d like to see this improved. Breakfast has changed slightly compared to before, but I really enjoyed it. That said, there seemed to be fewer types of bread than you might expect for breakfast, though considering it’s a theme park restaurant, that may be fine. It would have been even better if items like pickled plums or seasoned seaweed were available at the pickles station. I understand dinner buffet service will be moved over to Vita, and that seems like one possible approach. I also think you could do more to highlight to hotel guests that Rex Cafe and the lounge are open late. Guests coming from far away tend to spend as much time as possible in the park and may not make it in time for the buffet’s last order—so having dinner options available later would likely be appreciated. I’m looking forward to further improvements.

We stayed here while visiting USJ for our anniversary. Before check-in, we could store our suitcases in lockers, so we were able to head to USJ hands-free. That alone was a big help, and when I asked at the front desk if we could get some Universal stickers, they kindly gave us several different kinds as a gift. Thanks to that, my wife was excited even before entering the park. After enjoying USJ until closing time, we checked in. Our room was on the top floor (30th), and there was a “Happy Anniversary” card waiting for us—it made us so happy that all our tiredness disappeared. Although it wasn’t on the park side, the night view was beautiful. We eased our tired feet with the foot massager and bath, and since it was the top floor, it was quiet with no noise from above, so we slept peacefully. A ReFa hair dryer and hair iron were also provided in the room. Not only were the room and amenities great, but the warm smiles and service from the front desk staff made our stay truly comfortable—we had a wonderful time. Next time we visit USJ, my wife and I would love to stay again in a park-side room. Thank you very much.

We chose this hotel for our trip to USJ. The building and room were very clean, and the breakfast was delicious. It’s about a 5-minute walk to USJ, so the location was very convenient. We also liked that there was a Minion at the entrance where you can take photos together.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

After getting caught in the rain and soaking my shoes, I was wondering what to do the next day, so I was pleasantly surprised to find a shoe dryer provided in the room. It really helped.\nBreakfast started early at 7:00, which allowed me to make good use of the day. There was a wide variety of options, and I especially enjoyed the Osaka-style dishes.\nOverall, it was a very satisfying stay.

First time staying here as a family of three for an event at Intex Osaka. The Facility was clean. We arrived at 9:00 PM on Saturday, and there were still parking spaces available. There is a 7-Eleven within a 1-minute walk, so we were able to stock up easily. We would like to stay here again next time.

We stayed for two nights for about 14,000 yen for two people. We visited USJ and the Osaka Aquarium Kaiyukan, and the location was convenient. The complimentary breakfast was delicious, so we had it both mornings. The bed was spacious, and having an outlet and a small table by the pillow made our stay very comfortable. We’d love to stay here again when we visit Osaka!

Thank you for upgrading our room as a member benefit. The spacious room and the view from the couch made us feel truly pampered—it was wonderful. The bathroom also had a glass-partitioned shower area, and on top of that, the showerhead was a ReFa showerhead!! We didn’t expect such an enjoyable shower time. It was only a one-night stay, but if we have the chance, we’d definitely like to stay for multiple nights next time.

It’s conveniently close to the station and a convenience store, which is a big help. I’m also truly grateful that the prices have been kept the same. I bring my own wash towel (sponge?) for bathing and my own hangers. The other day I saw a guest returning several hangers to the front desk, so I realized they’ll accommodate you if you ask. There’s a refrigerator on the 1st floor, and they can even freeze sports drinks bought at the convenience store. (At last year’s Expo, I held onto a frozen drink to get through long waits in the blazing heat.) This Hotel has thoughtful touches that make it feel like home.

Whenever we travel to Osaka with our dog, we always stay here. Because the Hotel and pet hotel are in the same facility, we can leave our dog there and still visit USJ, which is a huge help. Even when we leave our dog at the pet hotel, they send us photos and videos multiple times so we can feel at ease. We would definitely like to stay here again on our next trip to Osaka.

We stayed here to visit USJ. My husband misplaced his earphones in the Room, and we searched everywhere, including under the bed—but there wasn’t a speck of dust under it!! I assumed it would be dusty and didn’t want to see anything unpleasant, so I suggested we look for them on the last day, but I was amazed at how thoroughly everything had been cleaned. Also, the complimentary soft-serve ice cream in the lounge was just what we needed after a long day—it really refreshed us. Our kids are already saying they want to go to USJ again!! When we do, we’d love to stay here again. Thank you very much!!

Because our room was on the top floor, the view was simply amazing. The weather was great, and we could clearly enjoy the beautiful night scenery. There was a large hot spring nearby, as well as a convenience store, pharmacy, bookstore, and more, which made it very convenient. It was also close to the station and easy to find. The breakfast buffet had a wide variety of options, and everything was absolutely delicious. I also appreciated that they provided a hair dryer, curling iron, straightener, and ReFa items. I’d love to stay here again the next time I visit Osaka.

This was my first time staying here. The Room was very clean. There are four elevators, so getting to the first floor was no problem. I used the large public bath; it was spacious and the water temperature was just right. I was also very satisfied with the breakfast buffet, where I could enjoy foods unique to Osaka. I would like to stay here again next time. Thank you very much.

Conveniently located near the station and featuring a large public bath, it was perfect for soothing my tired body after a long day of walking. I was very satisfied with the women-friendly services, such as being able to choose shampoo and conditioner and borrowing a hair iron.

It was so lush and green that it hardly felt like Osaka, and it was incredibly relaxing. The staff were kind, and we had a wonderful time. Thank you very much. We will visit again.