城崎溫泉 × 接待・服務評價高的飯店·日式旅館

Everything was always clean, and I had a very comfortable stay! All of the staff provided wonderful hospitality. This time, I chose the “Tajima Beef Colorful Kaiseki” course! They carefully explained each dish, which made it even more enjoyable. I was able to fully enjoy Kinosaki at night.

It was a truly wonderful stay. All of the staff were very attentive, and the food was delicious—I definitely want to come again. The Tajima beef hitsumabushi in particular was outstanding! I’m sorry I didn’t make good use of the lounge this time, so next time I’d like to enjoy it properly. Thank you very much.

I visited Izushi to pay my respects at a family grave, and stayed at Nishimuraya Shogetsutei in Kinosaki Onsen for the first time in a while. The room was spacious. At Kinosaki Onsen Station, there is a place at the tourist information center where they can store your luggage and deliver it directly to the hotel, so I was able to travel light—going to Toyooka and then on to Izushi. The hotel’s baths were also large, and I could relax. I also enjoyed visiting the public bathhouses; although it’s a bit far from the station, I appreciated that there is a shuttle bus. Dinner was delicious. Breakfast was a buffet, but this time I kept it light. There was a good variety of options. Next time, I’d like to come for crab. Thank you very much for your hospitality.

The hospitality was outstanding. From check-in to check-out, the staff were consistently attentive. Especially at checkout, they even wiped the car windows. It had rained the night before, so the windows may have been dirty, but this was the first time anyone has ever done that for me—I was truly impressed. Both the quality and quantity of the meals were very satisfying. Dinner featured a duck hot pot as the main dish, along with plenty of extras such as sashimi and Kasumi crab (benizuwai crab). Everything was delicious. If I had to mention anything, it would be that the Ryokan’s bath is small and it’s a bit away from the center of town. Personally, I enjoyed walking around while exploring and visiting different public baths, and they also said they could drive guests there upon request. As for the small bath at the Ryokan, I think it works well if you make use of the public baths too while still enjoying what’s available on-site. I would definitely like to stay again. Thank you very much for everything.

We visited Kinosaki Onsen on a family trip. Since it was a special occasion, we stayed at Mikiya to experience the atmosphere of Naoya Shiga’s “At Kinosaki.” The location is a bit deeper into the Onsen town, and the roads from the station to the Ryokan are generally narrow, so if you are driving, extra caution is needed during busy pedestrian hours. Compared with the lively street outside, the Accommodation itself was quiet, and we had a very relaxing time. The indoor bath is compact, but I personally found it very comfortable. You can also enjoy the public baths around town, so I recommend trying several. The meals were delicious and just the right amount. The staff were attentive as well—overall, it was a wonderfully quiet Ryokan with great character.

The views from the window—an unmanned station and the sea—were beautiful, and we were able to relax at a leisurely pace. Every dish was delicious, and we thoroughly enjoyed the crab and shrimp. The Accommodation was quiet throughout, with a soothing atmosphere that made time feel as if it were gently passing by, allowing us to forget everyday life and truly unwind. It’s an Accommodation I’d love to visit again in a different season.

We stayed here for our honeymoon. Both the staff member who guided us at check-in and the person in charge of dinner struck the perfect balance—warm, attentive, and sincerely welcoming—so we were able to relax and enjoy our stay. We splurged on the Tajima beef kaiseki. There were no vacancies for a second-floor Room, so we were a little worried about dining in the restaurant, but it turned out to be a completely private room and felt very special. We were also happy that the menu had our new last name and the date printed on it, so we took it home as a keepsake. *Sound does carry quite a bit, so when the guests next door spoke loudly at times, their conversation drowned ours out (in a funny way). More than satisfied. We were absolutely stuffed. I was looking forward to late-night soba, but there was no room left—if anything, we went back to our Room and fell asleep right away. Such a shame. Both dinner and breakfast offered choices, which added an extra special touch and made us very happy. The rice at breakfast was so good—I couldn’t finish it all and wished I could have made onigiri… It had been ages since I slept on a futon mattress, so I was nervous, but there was a mattress underneath and it felt just like sleeping in a bed. And the amenities were Sekkisei… In the women’s large public bath there was also an assortment of shampoos to choose from—even ReFa shampoo was available. I usually bring my own because I worry whether provided products will suit my skin or hair, but this time I didn’t need any skincare at all… which almost made me regret packing mine. This Accommodation left us with “the best kind of regret”—the kind that makes you want to come back. Next time we’re celebrating an anniversary or another special occasion, we’d love to upgrade to a higher-grade Room. Thank you again—we hope to return.

My first time back in Kinosaki Onsen in decades. I wasn’t sure which Accommodation to choose, but “Away from the hustle and bustle” was the deciding factor. Just as the Reviews said, the food was unquestionably delicious, and the tableware and presentation were wonderful. What impressed me most was the attendant who looked after us for both days without change. She always greeted us with a smile, our conversations flowed easily, and she made us feel at home. She also answered our questions about the onsen town accurately, so we could enjoy visiting the public baths with peace of mind. Because we had to leave early for our own reasons, they prepared breakfast outside regular hours, and even drove us to the bus stop in front of Kinosaki Onsen Station. With everyone’s help at this Ryokan, we were able to start our journey home safely. I can’t thank them enough—thank you very much. Her wonderful smile is my best memory from this trip. I would love to stay again.

The modern Japanese-Western style room was very comfortable, and we appreciated the thoughtful attention to detail for small children, such as pushing the beds together and limiting the height of the cushions. The meals were excellent, and the dessert pudding was especially delicious—I wanted to buy some to take home as a souvenir. Kinosaki in the rain also had a charming atmosphere, and we were very satisfied.

I chose this property based on a Review saying it was convenient for visiting the public baths. At the end of August, after the summer holidays when things were a bit quieter, they upgraded us from a standard Room to a Room with an open-air bath. I used the open-air bath twice, morning and night. It was quiet, and the breeze felt wonderful. The food was very delicious, but the main dish—seared Tajima beef—was a little tough and I couldn’t bite through it in one go, which was slightly disappointing. When I said I was full and couldn’t finish dessert, a staff member wrapped it and put it in the refrigerator for me. I enjoyed it later after my bath before bed. They also kindly explained things like tips for visiting the public baths and even sprayed deodorizer since in-room dining can leave lingering smells—everyone was very pleasant and attentive. The entire building is covered with tatami mats (even inside the elevator), and walking around barefoot felt great. The bath is small, but it was very clean, and there is also an open-air bath, so we enjoyed it 충분に. I would like to stay again if I have the chance. Thank you to all the staff we met for such a comfortable time.

We visited Kinosaki Onsen for our wedding anniversary trip. Thank you for the many services, including shuttle service from the station to the hotel, a yukata rental for women, the Yumepa electronic ticket for the public baths, and an anniversary gift. These days, dinner and breakfast are often served buffet-style in a large dining hall, but at Kawaguchiya we were able to enjoy our meals in a private room and spend quiet time together. As a more mature couple, we felt that this kind of calm atmosphere was really nice.

The entire Accommodation is covered with tatami mats, making it exceptionally comfortable and relaxing. Some staff members speak English and Chinese, and they always greeted us with a smile while kindly explaining the Facility. The staff in charge of our meals were also very attentive and even helped us crack the crab. What impressed us most was that they remembered our faces and Room number right after check-in. At check-out, they promptly prepared our shoes and luggage. The meals were luxurious and delicious, and we thoroughly enjoyed high-quality seafood (crab) as well as beef. This time we chose two options—sukiyaki and shabu-shabu. Shabu-shabu is a bit more expensive, but it is well worth the price. The Onsen facilities were excellent: in addition to the indoor bath, the open-air area had a hot bath, a cold bath, and even a sauna—perfect. We were also happy that the hair dryer was ReFa! The post-bath lounge (relaxation area) offered various drinks, light snacks, and massage chairs. Personally, I think this is an outstanding Accommodation that rivals Hoshino Resorts KAI. While the building itself feels slightly dated, I found the quality of the cuisine to be far superior to Hoshino Resorts. Thank you for such a wonderful stay.

We stayed as a family with children, split across three Rooms. During Silver Week, many people were heading to Kinosaki Marine World, and since there is only one road to the parking area, there was severe traffic congestion. Even though we were nearby, we couldn’t move forward for a while and were worried about what would happen. Later, thanks to staff guidance, we were able to reach the front of the Hotel and felt relieved. At that moment, I truly felt glad we had made a Reservation at Kinparo. For dinner, they prepared a private dining Room so all three families could eat together. Even with small children moving around, we didn’t have to worry about disturbing other guests, and we could enjoy our meal at ease. Our child had an accident during the meal, but the staff handled it kindly and professionally—we are very grateful. The Room was spacious, and it was comfortable to relax in the Tokijiku Lounge and visit The Walrus Club as well—the open spaces made for a very pleasant stay. The view from the Hotel was wonderful, and all of the staff provided courteous service. We would love to stay again. Thank you very much.

We stayed during the Obon holiday season with my parents and my child, and the connecting rooms gave us plenty of space to relax. The magic show was really entertaining, and my child loved it! The Facility had just been renovated, so everything was clean and we had a very comfortable stay. There was a Reproizer hair dryer in the large public bath, which was a nice touch for women. I did notice the shampoo didn’t lather as well as I expected, so I wish I had brought my own. There were many families with children, and we appreciated the welcoming atmosphere where we could enjoy ourselves without feeling self-conscious even with kids. We had a wonderful time as a family. We’d love to come again!

The building itself is old, and to be honest I felt a little uneasy when I arrived, but the service from the slim woman at the front desk was excellent. Both at check-in and during the free Shuttle Service, she was consistently courteous and attentive, and she spoke kindly to our 2-year-old child as well. The pool and the guest room were new and very clean. I would definitely like to stay again if I have the chance.

I don’t usually stay at small Ryokan, but given the area, I felt comfortable doing so. The property and rooms were well maintained and very pleasant. Above all, the service was excellent. We ran late for dinner, and after checkout they even delivered a forgotten item to the station… I’m truly sorry for the trouble… yet everyone was smiling—thank you very much. The meals were also carefully prepared and delicious. If I have the chance, I’d like to stay again. Since I only used the public bath outside, I’m rating the Onsen bath a 3. Sorry.

I arrived a little earlier than the check-in time, but they warmly welcomed me without any displeasure, saying the Room was ready.\nThe Room was spacious for the price and felt just like a Ryokan.\nBecause it is old, I noticed a slight odor in the Room and hallway.\nAfter checking in, I went in and out several times, and each time they prepared my shoes. The front desk staff also helped with sightseeing advice—the service was truly excellent.

Convenient for visiting any of the public bathhouses. I come to Kinosaki every year, and I’ve stayed at about five places—this is a great Accommodation. The service isn’t over the top; it’s just right, so you can truly relax. The building feels historic, but it has been renovated and is very comfortable with a lovely atmosphere. I’d like to make a Reservation and stay again next year.

I stayed here solo for two nights. My Room featured a modern interior renovated from a former fire station, with simple services focused on just the essentials. It’s rare in Kinosaki Onsen to find a Room with a balcony, and after bathing I could sit in a chair, feel the breeze outside, and truly unwind. It’s designed as one connected space together with the main building across the road, and the staff’s subtle attentiveness and friendly check-ins were very comforting. Meals aren’t included, but I enjoyed dining out in Kinosaki for the first time and discovered that many places stay open later than expected. The indoor bath was at just the right temperature and very convenient to use. After checkout, I stopped by the café on the first floor; breakfast enjoyed while looking at the large wall-sized artwork was delicious and made for a perfect end to my trip. This is an Accommodation I’d love to stay at again.

The Room was a maisonette type. The door used a standard key lock, and the gap in the restroom door made it slightly possible to see inside from outside, so overall it felt a bit old, but it was kept clean and well maintained. If there had been table tennis, the Facility would have been perfect. Checkout took a little time, but the staff handled it politely and left a very good impression. The meals were very satisfying for both children and adults. The free drinks in the lounge were also something the kids really enjoyed. I’d be happy to visit again.