星野溫泉 × 寵物友善住宿滿意度評價高的飯店·日式旅館

We stayed here for our first family trip with our beloved dog. It was our first journey with our dog, and we truly enjoyed it while feeling very relaxed. Both dinner and breakfast offered a wide variety of dishes, and the dog's meal looked delicious as well, leaving everyone

The complimentary treats were also a nice touch. The Room had a clean, Western-style feel, and being able to grind coffee beans with a coffee mill made it feel special. Both human and dog snacks were prepared in the Room, and I appreciated the thoughtful attention to detail. How

The meals were outstanding. Dinner met our expectations, and breakfast exceeded them. The vegetables, in particular, looked beautiful and tasted great. The Room was charming, and the bath was spacious and wonderful.

and no pajamas. Also, if you are particular about shampoo and conditioner, it’s safer to bring your own. There is a drinks vending machine, but please note there is no convenience store nearby. The fact that pets can stay is also a nice touch. We used to have two dogs until a

This is my third visit, and the room with a massage chair remains very clean, while the spacious bathroom allowed for a relaxing time. The lawn in the dog run is well-maintained, making it a pleasant and dog-friendly accommodation. I would love to visit again when I come to Karui

The Room was spacious and comfortable, even with plenty of luggage for our dog. There were also ample supplies provided for dogs. The meals, including the full-course dinner and Western-style breakfast, were all incredibly delicious. Our dog seemed to enjoy their meal as we

We were happy to stay here with our dog and child. It was great that all the dog amenities were provided (we brought our own, so we didn’t use them). Also, we couldn’t use the washing machine unless we turned on the main water valve (sorry if this was written somewhere). We’d ap

This was our second stay, the first in two years. Just like last time, the place was thoroughly cleaned and we had a very comfortable stay. We also enjoyed the Tsuruya apple juice (I believe it was a repeat-guest perk). What we love most about this Accommodation is the great location and how comfortable it is not only for people but also for dogs. The fenced yard covered with wood chips can be used as a private dog run, so we could skip walks when needed—easy for us, and our dog looked like they were having a great time too. The only inconvenience is that there are no amenities such as a skincare/lotion set, but we knew this in advance from the Accommodation information and brought our own, so it wasn’t an issue at all. Please keep this in mind if you plan to stay here. There were two hair dryers provided, which was great since our two teenage children could use them at the same time. The foot bath was also wonderful. Soaking our feet after waking up while drinking the provided drip coffee felt like forest bathing and was truly relaxing. Contactless check-in and check-out were easy and very convenient. Because everything is contactless, we didn’t meet any staff in person, but everything was well prepared for a comfortable stay—thank you very much.

I chose this Hotel because I wanted my elderly father, who has trouble walking, to enjoy an Onsen, and the Room had a private Onsen. When I mentioned that he struggles with steps, they kindly took photos and sent them to us, so we were able to visit with peace of mind. The Onsen is small but open-air, and it felt wonderful. He was truly happy to be able to soak in an Onsen again after a long time. Every dish was delicious, and there was more than we could finish—we were very satisfied. Above all, every staff member was extremely kind, and we had a very comfortable stay. It’s also convenient because there is Shuttle Service from the station. We would definitely like to visit again.

I was a bit worried after reading the Reviews, but it turned out to be a great value Hotel. The building is old, but it was well cleaned, and the view from the window was nice. In the lounge, you can enjoy coffee and house wine, and dinner was a set course meal. It’s simple French cuisine, but I felt it was very reasonably priced to have meals included at this rate (it may have been an especially good Plan by chance). Since I stayed for work, this Hotel offered excellent satisfaction for the price. Of course, I wouldn’t really recommend it to those looking for a luxury Hotel, but I highly recommend it for groups of friends or families who want a good-value stay. I’d love to stay again.

While the cost is reasonable for what is offered, we found it to be well worth it. Highly recommended for those seeking a comfortable stay with their pets! We also encourage future guests to maintain good manners and keep the accommodation clean so that everyone can enjoy a sim

After a whirlwind stretch of busy days, I chose this place for a long-awaited day off—and it was absolutely the right decision. The most outstanding feature was the breathtaking view from the Room. Simply taking in the scenery, I could feel my built-up fatigue Clear away. The entire Facility was also impeccably clean, and it was clear that everything is carefully maintained down to the smallest details. What helped me personally was having a spacious layout with a kitchen included. Despite the high-quality setting, I could do simple cooking and eat whenever I wanted, allowing me to relax as if I were living there. This is a wonderful Accommodation where you can truly recharge your energy.

With just the right level of attentiveness and quick responses to our needs, we had a very comfortable stay. While many pet-friendly Facility use resin floor tiles, this one features solid oak flooring, creating a wonderfully relaxing space—and together with the feeling of staying in a natural forest, it was simply perfect. The dinner prepared by the owner was delicious, and they even let us take any leftovers to go, which made us very happy. We would love to stay here again!

This was my first time staying with SANU! Karuizawa 1st is a quiet place surrounded by nature, and from the moment I arrived, the crisp, clear air immediately put me at ease. The Room is spacious and relaxing, with plenty of natural light through the large windows and beautiful views outside. Time felt like it slowed down, and I was able to forget the busyness of everyday life and truly recharge. I relaxed so much that I didn’t even make time for a campfire, so I’d love to come back again... haha

The facility was clean, warm with underfloor heating, and the meals provided were delicious. Both the amenities and equipment were excellent, especially for travelers with dogs—everything we could possibly need was available. It's perfect for trips with pets, and I would love

Thank you very much for your hospitality! I usually stay at a hotel when visiting Karuizawa, so this was my first experience staying in a vacation rental. However, it was not inconvenient at all and very enjoyable. The kitchen utensils were plentiful, and we had fun cooking vegetables and meat purchased from Hotsuchi Ichiba. The amenities were great overall; the bath towels and face towels were fluffy and comfortable to use. However, it was slightly disappointing that some towel fibers stuck to my face and body after use. Still, I would love to stay here again. Thank you very much!

We stayed here because we were going to the outlet mall and this Accommodation allows Chihuahuas to stay with you. It was very close to the outlet mall and also had an Onsen, which was great. However, one downside was that the air conditioner didn’t work and there was only old-style heating, so we couldn’t adjust the temperature.

This was our first stay, and we visited with our dog for one night as a group of four. The building is new and very clean, with a well-equipped full kitchen and a spacious layout including the living area, making for a wonderful stay. The non-slip flooring with underfloor heating gave us great peace of mind when traveling with our dog, and we felt the Facility was thoughtfully designed from a dog owner’s perspective. From the parking area through the entrance to the front door, there is an approximately 330 m² lawn dog run in the garden—an incredibly open and freeing space for dogs. Our dog happily ran around while getting some much-needed exercise. It’s also at a convenient distance from central Karuizawa, and Tsuruya Supermarket is less than 10 minutes away by car, which was very handy. One request: behind the outdoor AC unit on the right side of the entrance is a deck space that connects directly to the bathroom (as shown in the photo), but there is a small gap underneath the deck. Our small dog managed to slip through and nearly got out, so we would appreciate it if this could be modified so pets cannot get through. Because it’s located at a higher elevation as well, it was an excellent place to escape Tokyo’s extreme summer heat—we would love to stay again!

This dog-friendly accommodation made our trip very comfortable. The garden was spacious, and the dogs seemed to enjoy it! The flooring was non-slip, which gave us peace of mind. Everything we needed, including tableware, was provided, making two nights feel too short. However, there were no treats prepared for the dogs. Next time, we’d love to stay for about a week. We look forward to visiting again!