支笏湖溫泉 × 滿意度評價高的飯店·日式旅館

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

The building is showing its age, but it is carefully cleaned, and the furniture and furnishings are well maintained. The ikebana arrangements are beautifully displayed and are said to be rearranged each time by the staff. The chef is from Nemuro and sources fresh seafood from there. The vegetables and meat are locally sourced from within Hokkaido. Every time, both the presentation and the flavor are excellent, and we enjoy our meal with genuine admiration. We plan to visit again next year to celebrate our wedding anniversary.

This is a small, cozy, hidden-gem Accommodation. The meals were excellent—dinner, breakfast, and even gelato! In the evening, you can help yourself to wine, whisky, and soft drinks as much as you like. This was also a great service. You can also visit the Onsen at Suizantei, but if you’re not particularly looking for an Onsen, the in-room jacuzzi bath is more than enough to enjoy. We really appreciated the Shuttle Service to Chitose Station. (One small thing: it would have been even better if there had been jam for the breakfast toast.) It’s close to walks around Lake Shikotsu and is great for an evening or morning stroll. An Accommodation I’d definitely recommend to others. Thank you for taking care of us.

From the moment we arrived at the Accommodation, the warm welcome, guidance to our Room, and attentive service during meals were all exceptionally hospitable and made our stay very comfortable. We were extremely satisfied with the view from the Room, the open-air bath, and how clean everything was. We were also very pleased that many items in the refrigerator and much of the room service were available at no additional cost.

This was an Accommodation I had long wanted to stay at. The staff were kind and attentive, and the view of Lake Shikotsu from the room was wonderful. The Onsen water quality was excellent and kept me warm. Thank you for taking such good care of me.

I was extremely satisfied with this wonderful Hotel. The Room, bath, view, and food were all outstanding! Without a doubt, it’s the best Hotel or Ryokan I’ve ever stayed at. It’s quiet, and the adults-only environment is excellent. We also enjoyed the lovely bar—it felt like a waste to leave after just one night. Next time, we’ll come to Hokkaido just to stay here!

We stayed two days after the memorable grand opening. The Facility, amenities, and meals were all of excellent quality, and we were very satisfied. As it was right after opening, there were a few moments when the staff seemed slightly inexperienced, but we received heartfelt hospitality that more than made up for it, and it became a wonderful memory for our whole family.