I sincerely apologize for my late thank-you. This was our second stay.
The front desk location had changed since last time, so I was a little confused at first.
After we arrived, you upgraded us from Room KOURAI 202 to Room NOMATSU 403, which was an unexpected and wonderful offer, and we were truly delighted.
As it’s the most popular among the staff, it was very spacious, with a beautiful view of the garden from both the bath and the Room—an exceptionally comfortable and calming place to spend time.
Both dinner and breakfast were delicious, and since there was only one other group besides us, we were able to dine in a relaxed atmosphere as well.
We also enjoyed visiting nearby Japanese sweets shops—it was great fun.
We were deeply moved by how beautifully you filled in our travel memory book too.
Done—we will definitely be back again.
Thank you very much for taking such great care of us.