阿寒 × 滿意度評價高的飯店·日式旅館

Everything—from the staff and guest rooms to the meals—was perfectly balanced and very comfortable. The staff were friendly without being intrusive, and we had a wonderful time. It would not be an exaggeration to say this was one of the best Hotels we have ever stayed at. Thank you very much.

This is a wonderful Hotel where you can fully enjoy the great nature of Lake Akan. The woody interior seems to have been recently renovated and is very relaxing. There is complimentary coffee in the lobby, and luggage storage is done by choosing your own code and using a locker. We splurged on a nicer Room, and it had an outstanding view, plenty of space, and even a microwave. Breakfast was excellent—true to Hokkaido—with not only seafood but also delicious pizza and hamburgers, plus smoothies. We also heard we could use the baths at the main Tsuruga Group building, so we went. There is a shuttle bus, but it’s about a 7-minute walk along the lakeside as well. The baths at the main building were incredibly luxurious.

I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

In a quiet location, the Room’s Onsen is also free-flowing, and bathing while feeling close to nature is wonderfully refreshing. Because it was the Obon season, there were no vacancies in the Room we wanted, and both the large public bath and the post-bath lounge area were crowded, which was a bit tiring. However, for a popular Accommodation at this price point, that’s understandable. Overall, we were very satisfied considering the cost. The front desk staff and the service during meals were excellent. The relaxation staff at the spa provided highly skilled treatments that felt great.

We stayed this time as a family of four. We first discovered this Accommodation when we stayed here on a tour more than 10 years ago. Since then, we have returned many times for motorcycle touring and family trips. It is also in a great location for visiting the nearby Ainu Kotan and local handicraft shops. The delicious meals—and above all, the Onsen—everything deserves top marks. We will definitely be back again.