Thank you for taking such wonderful care of us again this year, following our stay last year.
Just like last year, we were truly impressed by the outstanding hospitality of all the staff, and we had a very comfortable stay. This year, our child was able to enjoy dinner with us as well, and every dish—from shabu-shabu to sushi, teppanyaki, and French cuisine—was delicious. We were extremely satisfied.
The Facility was beautiful everywhere we looked, and the view from the restaurant’s private dining room was spectacular—we were able to enjoy a truly luxurious time. Also, although I had forgotten to request children’s items in advance, during Room cleaning you kindly provided a diaper disposal bin and a life jacket. We really appreciated your thoughtful attention to detail.
If I were to mention anything that stood out, as I felt last year as well, it was slightly disappointing that the secondary bathroom has a combined shower-and-bathtub unit. Also this year—unlike last year—the Shuttle Service vehicle had been changed to a bus-type vehicle.
That said, we are very satisfied with the Room amenities and services overall. You also carefully mailed our forgotten item back to our home; we are grateful for your warm support until the very end. We would love to visit again as a family.