全國 × 富士山景觀溫泉住宿滿意度評價高的飯店·日式旅館

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

I’m one of the repeat guests who visits whenever the dining menu changes, and no matter how many times I come, this Hotel always offers a comfortable stay that never gets old and lets me fully enjoy an escape from everyday life. This time, just before the menu changed, I had the FIJI course at OYAMA—six exquisite dishes and dessert, all delicious, showcasing the chef’s carefully selected ingredients, skillful techniques, and thoughtful creativity. As always, the staff’s timing in serving each dish and their attentive yet natural communication made for a truly pleasant dining experience.

I visited to experience an auberge.\nThe food was wonderful, and the service was kind and welcoming, making my stay warm and comfortable.\nI would definitely like to come again.

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

Every month, coming back here makes us feel at ease. For us, it’s not just a place to stay—it’s a special place where we can truly relax when we return. Thank you so much to everyone who always welcomes us with the same warm smiles. The time we get to spend here is a source of comfort for our hearts. Chef, of course everything is delicious, but we can really feel the care you put into each and every dish, and it makes us happy every time. We’re grateful to keep finding dishes that make us think, “I want to eat this again,” no matter how many times we’ve had them. A huge thank-you to you and the entire kitchen team!! And to you—there may be all kinds of worries, but take it easy, stay calm, don’t get worked up, and keep a cool head. We’re cheering for you! If you ever need to vent, I’ll listen anytime (haha). See you next week—we’ll come by to see you again.

This was our second stay as a couple. Just like last time, all the staff were friendly and attentive, and it reminded us what a wonderful Hotel this is. The Room and bath were of course lovely, but what truly stands out at this Hotel is the food. Since the menu lists only the ingredients, we try to imagine what will come—and it’s always even more creative than we expect, which makes it so much fun. Every time, we’re amazed by the presentation, combinations, and flavors, and my husband and I enjoyed dinner saying, “They’re geniuses.” And the paired wines are incredible! They’re so delicious that we’re surprised every time. We were happy to spend such a wonderful time here. We will definitely be back!

We had a very comfortable stay. The retro, traditional, and luxurious atmosphere is wonderful. It is quiet. The staff were kind and very helpful. The food in particular was high quality and delicious.

Thank you for taking care of us on our family trip. Check-in while enjoying a welcome drink was a nice touch, and the Room was spacious, clean, and comfortable. There were two bathing options: a free open-air bath and a large public bath, and we could even see Mt. Fuji from the large public bath. Dinner was delicious across the board; although we were full by the end of the meal, the house specialty “Izu Mabushi” was light and refreshing, so we enjoyed it easily. Breakfast featured a variety of side dishes served in small portions on multiple small plates—beautifully presented, and every dish was tasty. The staff were also very pleasant and welcoming, which made our stay even better. We would love to come again. Thank you very much.

Now in my 40s and with my parents in their 70s, I stayed here for a special parent-and-child trip. Unfortunately, it rained, but in the end we had an extremely satisfying stay. The sense of history, the tasteful architecture and furnishings, the staff’s hospitality, the wonderful meals (we dined at Le Trianon for both dinner and breakfast), and the cleanliness of the large public bath—plus the stunning view from the open-air bath—were all outstanding. My parents were truly delighted as well. In particular, Le Trianon’s breakfast course was the best we have ever had on any trip! Each dish—from the egg dishes to the smoothies—was carefully explained to us, making it a memorable experience (I was especially impressed that they used eggs from my hometown). Recently I stayed at newer luxury hotels in Karuizawa and Atami in a similar price range to this Hotel, but this historic Hotel clearly stands apart in terms of service and atmosphere. I hope to return with my family someday. Thank you very much.

This was our first stay. My wife, who is very particular about everything, said, “This Room is comfortable, so we’ll be fine,” and even wanted to cancel the other Hotels we had planned. We were wondering what to do for a four-week Hotel stay during our home renovation, so we consulted the front desk. Despite being busy, they kindly helped us, and as a result we changed our plans and stayed long-term. The breakfast selection was extensive, and my wife—who rarely eats out due to food allergies and usually has to cook for herself—enjoyed it every morning without getting tired of it. The lounge, the Onsen, and the parking were all excellent as well, and every staff member was very courteous. When we mentioned a concern about cleaning, they responded immediately. We are truly grateful that our long stay went smoothly. Thank you very much for taking such great care of us.

I visited Yamanashi for peach picking and stayed at this Hotel. Starting with the peach parfait on the day of arrival, I enjoyed a small-portion dinner, a Japanese set breakfast, and even lunch by the Fuefuki River. The lunch was a delightful “Kizahashi” course featuring small servings of various dishes, thoughtfully arranged so that nothing overlapped with breakfast except for the dessert jelly. The Onsen was relaxing, and as always, the staff were courteous and attentive. I left very satisfied—thank you very much.

A lot has happened recently, and my husband took the lead and worked hard through it all. Now that things have finally settled down, we chose to stay here so he—and our dogs—could relax and enjoy some carefree time together. My husband said he was happy to experience something out of the ordinary again after a long time! The food was delicious, and we were truly satisfied with everything, including the Hotel staff’s hospitality and their thoughtful care for our dogs. Thank you very much for giving us such a wonderful time!

My friend and I stayed here to enjoy the outlet shopping. The Reviews were excellent, so we chose this Hotel instead of one inside the outlet—and it was absolutely the right decision! The room was spacious and relaxing, with a very comfortable double bed. The amenities were wonderfully well stocked, and we were truly impressed by the large, easy-to-use bathroom. For dinner we chose teppanyaki, which was outstanding. We were more than satisfied with both the quality and quantity of the ingredients, and we thoroughly enjoyed the wine as well. If I could make just one request: after relaxing in the bath and before dinner, it would be even better if there were a place where we could enjoy an aperitif. Both the Facility and service were impeccable, and we had a very satisfying stay. Thank you very much—we would definitely love to stay again next time.

This was my second stay, and the staff provided courteous service. The shuttle service to the station was convenient, the welcome coffee was delicious, the Onsen allowed for a relaxing experience, and the dining area served excellent food. I would love to stay here again when visiting Fuji City.

All staff greeted us cheerfully, the guidance was courteous, and they even helped direct cars in the parking lot. The Accommodation was spotless and offered outstanding hospitality. Above all, the open-air bath was spacious, clean, and wonderful—it really helped us unwind. It was a shame we couldn’t go out onto the terrace due to bad weather, but we’d love to visit again on a sunny day. Thank you very much!!

We stayed for two nights during the Obon holiday period in August. From our email exchanges before arrival, we already felt this was a very attentive Accommodation, and our stay fully lived up to that impression. The Accommodation has the charm of a traditional Japanese Ryokan, yet it never feels outdated—rather, it offers an elegant and calming atmosphere. What impressed us most was how impeccably clean everything was wherever we went. Even in shared areas such as the lobby, the large public bath, and the massage area, we didn’t notice any dust or litter at all. Needless to say, the Room was also cleaned with great care, including the private open-air bath attached to it. The Onsen water temperature in our Room was just right, allowing us to soak and relax comfortably; even after bathing we stayed pleasantly warm, and we felt it was truly high-quality Onsen water. We only used the large public bath once or twice because it felt a bit shallow for us, but both the washing area and changing room were spacious and very comfortable to use. The private bath was also excellent; however, the only issue was that the tub surface inside was extremely slippery—I nearly slipped and fell. I later noticed there was a warning sign, but it might have been helpful if someone had mentioned this in advance. What made us happiest about both the large public bath and private baths was that towels (both sizes) and amenities were all provided there. These days many places ask guests to bring towels from their Room to shared baths (or private baths), which is always inconvenient and frustrating. Here, towels were available at every bathing area—and there were plenty of towels in the Room as well—so we could enjoy bathing very comfortably. The only Facility/amenity improvement I would hope for is regarding the indoor slippers provided in the building: they were quite tight around my toes and didn’t fit me well, so my toes rubbed painfully enough to peel skin. If possible, I would have appreciated having an alternative option such as sandals alongside them. The meals were delicious with no particular complaints; however, I’m giving four stars simply because I hope they will become even better going forward. Overall: a comfortable and spotless Accommodation; every staff member (including housekeeping) was genuinely polite yet friendly, with wonderful thoughtfulness throughout. It’s an Accommodation we would definitely like to visit again.

This was our repeat stay once again. No matter how many times we visit, the view of Mt. Fuji from the men’s open-air bath is truly breathtaking—something you can only experience here. Unfortunately, it was cloudy this time and we couldn’t see Mt. Fuji, but that just gives us something to look forward to next time. The French dinner made great use of local and seasonal ingredients, and we were completely satisfied with both the presentation and the taste. The portions were just right for us, and it’s also a pleasure to enjoy different dishes each season. The breakfast buffet was equally well stocked with both Japanese and Western options, and we enjoyed everything down to the fruit and desserts. It was a little disappointing that the made-to-order omelets from before are no longer available, but it’s understandable if it’s part of efforts to keep the Hotel running for years to come. Most impressive of all is the hospitality of the staff. At breakfast, for example, they kindly introduced recommended dishes in detail—it really came through that they pay attention to each guest, and we felt their warm consideration throughout our stay. Many paintings and artworks are displayed throughout the building; I’m not particularly knowledgeable about art, but simply walking around inside is enjoyable. The building isn’t new by any means, but on this remote island I can’t help imagining how such a large Hotel was even constructed in the first place. I was also impressed that such extensive Facilities have been maintained for so many years in a harsh environment surrounded by sea. We’ve stayed at many Hotels over the years, but Awashima Hotel is one of those rare special places that naturally makes you think, “I want to come back.” I hope this wonderful scenery and warm hospitality will continue unchanged for years to come, so it remains a beloved Hotel for many people. We’ll be back again.

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

I planned to share the Room name as part of a birthday message for him, and the Ryokan kindly helped by arranging a bouquet in the Room. Then, on the day, they upgraded our Room, which also made my message to him even more special, and it became a time that brought us even closer (lol). The staff were very kind, and since the bath was private to our Room only, we were able to relax and enjoy our time together. I would definitely like to stay again! Thank you very much.