全國 × 自然體驗住宿餐飲評價高的飯店·日式旅館 - 56頁面

It was a tatami Room, so I was able to relax very much!!

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

The thorough explanation of the facilities at check-in and the attentive service at the buffet restaurant were excellent.

Unfortunately, due to cloudy and rainy weather, we couldn’t see the starry sky, but we’re already thinking about when to come back for another try. There was a warm, homey atmosphere among guests as well—people asked questions and helped each other out. The drink corner was a great idea, but even after trying many times, no ice came out, and there were a few things that were unclear. An elderly guest seemed troubled because the coffee wouldn’t stop dispensing. I think it would be helpful to post easy-to-understand instructions. At mealtimes, the staff serving us were all foreigners, but they were very polite. Their Japanese was quite limited at times so we didn’t always understand what they said, but we could generally guess from the context and had no issues. One thing that stood out compared with other hotels I’ve stayed at: since it’s a quiet Hotel I thought this might be normal here, but I was surprised that none of the staff said “good morning” to guests in the morning. When my husband passed by the front desk he greeted them first; they may not have heard him, but they were chatting among themselves and didn’t greet guests even as people walked right in front of them. In contrast, the foreign staff in the restaurant—even with limited Japanese—did say “good morning.” Also, the Onsen was wonderful, but there is no fan in the changing room. Having one would help guests cool down more easily and might reduce crowding there. The large public bath and open-air bath are very comfortable and warm you up well. The green view from the open-air bath—and in the morning, clouds or mist drifting over the mountains—felt truly unique. The meals were a good portion size and showed creativity within their price range. Dinner offered an enjoyable mix of Japanese- and Western-style dishes with plenty of variety. Breakfast was buffet-style with many options including both Western and Japanese items as well as desserts; everyone seemed to be enjoying it. The highland area is beautiful—it feels like it could even become a villa resort area someday. We also visited Relaxia Forest next to the Hotel (apparently used as a movie filming location). It’s a lovely forest where we could enjoy forest bathing too. There don’t seem to be any other Hotels around this area, so we’d like to stay again.

Whenever I visit Gotemba Premium Outlets, I always stay here. After a long day of shopping, I can relax and recharge in the Onsen. I had a wonderful time. Thank you.

I made a Reservation because I wanted to go snowboarding. The free Shuttle Service to several ski resorts was very convenient. The Onsen and Room were clean, and the meals were luxurious with all-you-can-drink alcohol. The price of around 10,000 yen is an incredible deal. It truly turned into an enjoyable trip. Staying at this Hotel makes you not want to stay at any other Hotel. Thank you very much!

I took the cable car from Tsukubasan Shrine and, not realizing the climb would be so steep, I hiked up to the ropeway station in light clothing. The Onsen afterward was truly wonderful. The temperature was just right and the water felt gentle; after soaking several times, I went home without sore muscles and hardly any fatigue. After returning home, I realized I had left something in the safe. You kindly sent it to me by courier, and even included a letter. I really appreciated your thoughtful kindness. All of the female staff were very pleasant, and thank you for making my stay so comfortable.

Recent accommodations often focus on being "Instagrammable," looking great in photos but sometimes falling short in reality. However, this accommodation, while the building itself shows signs of aging, is impeccably clean and offers a very comfortable stay. The bath includes a private open-air hot spring with flowing water, offering breathtaking views of the vast ocean from a scenic cape. During my stay, it was a full moon, and I enjoyed an unforgettable moment under the moonlight accompanied by the sounds of nature. Meals are seafood-focused! Breakfast features marinated tuna rice bowls. The half-buffet style allows you to adjust portions to your appetite. Even the pickles reflect the chef's dedication to quality—everything was absolutely delicious. The evening stargazing session was unexpectedly enjoyable with detailed explanations provided by staff. The staff members were incredibly kind and attentive, making every aspect of my stay satisfying. Thanks to their support, I managed to visit Nachi Taisha Shrine and Nachi Falls despite having limited time. Thank you very much! This accommodation is highly recommended for those who value authenticity over superficial appeal.

We stayed for one night as a family. Both dinner and the breakfast buffet were very delicious. The Facility felt a bit dated in places, but the Room was well cleaned, and overall we were satisfied. After arriving by car, the Hotel provided a free Shuttle Service to the Onsen town area, which was very helpful and allowed us to enjoy a relaxing walk around. One disappointing point was that when we used the pool, I had confirmed by phone in advance that there would be an air pump, but it was quite old and looked like it had been repaired with duct tape. It ended up leaking air and couldn’t be used, so we inflated our float normally by mouth. The changing room also felt old, and it was disappointing that the floor was soaking wet. Afterward, a female staff member kindly put our swimsuits through the spin dryer for us, which we really appreciated. All of the female staff at reception and at the pool were very kind, making this a wonderful Hotel where we would like to stay again.

All the staff were incredibly kind, attentive, friendly, and wonderful!! Even though it was very reasonably priced, the Room was clean, there was a private bath, a relaxing area with manga and games, free drinks, a microwave, and access to the rooftop—our kids were delighted! Overall it was compact and easy to get around, making it very comfortable to stay! This time we booked No Meals Included, but next time we’d like to come back and relax with meals included as well! Thank you very much!

I made a Reservation in a hurry due to unforeseen circumstances and ended up making several mistakes, but the front desk staff were very kind and helpful. Although the building and Facility feel a bit dated, the room was more spacious than expected, I was able to fully relax and enjoy the Onsen, and breakfast was properly prepared and delicious. Overall, I was more satisfied than I had imagined. I would definitely like to stay here again. Thank you very much.

On my first trip to Yufuin, I visited on a solo journey. Both the head lady at the front desk and the lady at the restaurant were wonderful, and I was able to spend a very comfortable time. The Room was very clean and felt warm and welcoming. I was also able to relax and fully enjoy the bath. It was a lovely Accommodation where time passed gently and with care. I’m glad I decided to come. Thank you very much.

Although the Hotel is located in the countryside, the staff’s hospitality and the quality of the meals are on par with a three-star hotel.

The Room (Matsu-no-Ma), the new bath, the meals, and all the staff were wonderful. It was a truly memorable stay.

This time, you kindly arranged a special riverside Room (Japanese-style), and I found it very soothing to be surrounded by the sound of the stream and the forest. The Room also had a private Onsen bath, which made my stay extremely comfortable. I was also very satisfied with the scenic view of the stream from the open-air bath, along with the forest and the evening cicadas—it was truly atmospheric. The quality of the Onsen was excellent as well, and I was very pleased. As the building is a designated tangible cultural property, it felt like stepping back into Japan’s Taisho era. Although it is old, it is kept very clean, and I had a relaxing stay. Thank you very much.

We stayed here for a family trip. Since it was close to Toshogu Shrine, sightseeing was very smooth. The hospitality and service were excellent, and the bath was great, though it looked a little different from the photos on the website. The view wasn’t quite as scenic as in the photos, but we were still very satisfied. They also let us leave our car after check-out, so we were able to visit Toshogu Shrine during that time—something you can only do at a nearby Hotel.

This was my second stay. The food is simply delicious. It’s also nice that it’s cooler here than down in the city during summer. The amenities were well stocked, which was great. If I had to mention anything, it was a bit inconvenient not having a freezer in the Room, and breakfast gets crowded, so I thought it would be helpful to have seating guidance.

It was as delicious as rumored. The wine selection was excellent, and everything—from the bread to the desserts—was outstanding.

I stayed with my husband and 4-year-old son as a family of three in August. The exterior feels a bit old, but the room and the hotel were clean, and the food, service, and onsen were excellent. We had a very comfortable stay with our son. This is definitely a hotel we want to stay at again!

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.