全國 × 可享受溫泉街散策的住宿接待・服務評價高的飯店·日式旅館 - 61頁面

Just as the title says! It was great to be able to watch the Lake Toya fireworks right in front of us! Our kids also enjoyed the bingo game! This Hotel was the best part of our trip to Hokkaido! We’d definitely love to stay again!

After earning my Onsen Sommelier Master certification, I’ve been gradually visiting Onsen around Japan. The water quality in Shibu Onsen is truly wonderful. I was surprised by how many international visitors there were. Because the public bath tour was crowded, I couldn’t visit them all… but I was able to enjoy almost all of the baths at the Ryokan. The staff were very friendly and relaxed, which made my stay truly soothing. To Mr. Y from the male staff: thank you for all the fun conversations. If you have time, please do come to Niigata again.

Dining by the atmospheric irori hearth was wonderful in both ambiance and taste. Breakfast was not a buffet, so we were able to enjoy it at a relaxed pace. The staff were kind, and it was a comfortable Accommodation. The sink being unusually low bothered me a little, but it wasn’t too inconvenient. I was happy that the in-room bath had tiled walls that gave a nostalgic Showa-era feel. Thank you very much for taking care of us.

The building itself felt a bit old, but it was well maintained, and the Room was clean. In addition to the bedroom, there was another Room, and the in-room bath included an Onsen bath and a separate shower room, which made it very satisfying. The meals were buffet-style, but the quality was quite high. If you went at the wrong time, there were people waiting in line. The Onsen was also excellent. It’s a Hotel I’d like to visit again.

I stayed in the Moon Room on a solo trip. Due to various circumstances, I made a Reservation after 5:00 PM on the day of arrival, and with the same-day discount it was a great deal. Since my expected arrival time was set for 10:00 PM, the Accommodation contacted me, and their warm and kind response raised my expectations. I arrived just before the welcome drink service ended. Soaking in the iconic footbath, I enjoyed sparkling wine poured generously. The Room was more than spacious enough for one person, and although I initially thought the Onsen on the terrace might be small from the photos, it was also plenty for one. It’s a circulated bath from Kiga Onsen, but for someone like me who prefers hotter water, it was just right—and it warmed me up so much that I started sweating. The door from the Room to the terrace is accordion-style, so after daybreak I left it fully open all morning—it felt wonderful. The open-air bath at the large public bath uses free-flowing spring water from Owakudani. As someone who likes Kusatsu and Manza, I felt the sulfur scent was mild, but I still really enjoyed the milky-white water. However, it was unpleasant to have long hairs and fallen leaves cling to my body. In addition to the powder corner in the large public bath area, there is also a separate powder room with a ReFa hair dryer, a Panasonic hair iron, and a Panasonic facial steamer. Since I had been considering buying them anyway, it was great to be able to try them out. (For reference, the hair dryers in the large public bath were Dyson.) There were many negative Reviews online so I felt nervous until actually staying here, but it turned out to be a very satisfying stay. I’m also interested in one of their higher-category detached Rooms (annex), so I’d love to visit again.

I always stay at Itoen Hotel when I travel. The Room was spacious, a blend of Japanese and Western style, and very clean. Since the Hotel isn’t very large, it was easy to get around with short walks to the dining area and the large public bath. The all-you-can-drink buffet at this price was very satisfying—there were two types of sake and three types of shochu, which was perfect for alcohol lovers. The large public bath was spacious and relaxing. As always, it was an Accommodation with excellent value that never disappoints. Thank you very much.

This was an Accommodation I was very satisfied with. The private bath and the in-room bath were especially wonderful, and I was able to relax and fully enjoy the Onsen. Overall, I felt it offered great value for the price. For breakfast, rice, miso soup, raw egg, and natto are available for unlimited refills, but the initial serving was already generous enough that refills weren’t necessary—I was very satisfied. For dinner, you can choose from two course options; however, at check-in on the first day, the sushi & shabu-shabu course was fully booked. Even so, both courses were excellent in both quality and portion size, and everything was delicious. The amenities were also well stocked, and I appreciated the snack service as well as the wide selection of yukata provided. There were complimentary ice cream and coffee services along with late-night soba throughout my stay, which made me feel how extensive the services were. The late-night soba was also very tasty. If I had to mention one area for improvement, it would be dinner service. Sometimes water or tea was provided at the start and sometimes it wasn’t; also, there were times when drinks weren’t refilled unless we asked. That point stood out slightly, but aside from that I was extremely satisfied overall and would definitely like to stay again.

I really love it here. The bath, the buffet meals, the service, and the Room are all excellent. That’s why I come back every year.

It had been a while since I last visited Hokkaido. Because the price was reasonable, I didn’t have overly high expectations, but after actually staying here, it was a perfect 10/10. I would definitely like to stay again next time. I also want to recommend it to everyone. Thank you very much.

We were very satisfied with everything—the staff’s service, the atmosphere of the Accommodation, and the meals. We had an unexpected issue on our side, but they responded kindly and supportively, and we are truly grateful.

The property uses smart check-in and mobile ordering throughout. Staff are of course available, so if you’re unsure about anything, they will assist you and there’s no problem. It felt like unnecessary extras have been eliminated to enhance the quality of meals and other services. The Room with a semi-open-air bath was more than spacious enough. The interior seems to have been renovated, so it didn’t feel particularly old, but the Room is not barrier-free and there were quite a few steps/level changes. The staff were friendly, and overall it was a very satisfying Accommodation. One thing: free coffee was provided in the lobby, but unfortunately it wasn’t drinkable. I used it while waiting to check in, and since that’s an important moment that shapes first impressions of an Accommodation, I wanted to mention it.

We’ve been staying here every year—this year makes it about 10 years. It’s a Hotel where both children and adults can relax, just as always. The food is always so delicious it amazes us, and it’s truly enjoyable! We’ll be back again next year with our whole family!

The hospitality was exceptional. While the Facility is old and the bath lacks notable features, the outstanding customer service more than made up for it. The attentiveness and care during check-in, check-out, and meals were truly pleasant, allowing for a relaxing and enjoyable stay. This is professionalism at its finest—truly impressive.

We stayed as three generations and booked two Rooms (a barrier-free Japanese-Western Room and a Japanese-Western Room for four). ■Room Barrier-free Japanese-Western Room It felt a bit dated, but it was very clean and comfortable even with a wheelchair. That said, the view from the window was mostly the garden hillside, so the scenery was a little underwhelming, and the Room felt slightly dark at times. Japanese-Western Room (for four) A beautifully renovated, stylish space! With an amazing view of the pond right in front of us, our daughters were thrilled. ■Onsen・Facility / Inside the Accommodation The tatami hallways meant no slippers were needed—such a relaxing atmosphere. There was also a footbath area where we could unwind. The private bath in particular was spacious, so my mother could use it with peace of mind. The Onsen water quality was surprisingly rich and moisturizing—truly wonderful. ■Meals・Service The food portions were generous and everything tasted excellent. The extra-ordered horse sashimi was also very satisfying. When they prepared a cake for us, they kindly helped set things up so we could enjoy it in our Room, which we really appreciated. The free drinks after viewing hanamomo blossoms (including draft beer) were also fantastic. ■Overall The Rooms, Onsen, and meals were all outstanding—we had such a fulfilling stay. We would definitely like to return to this Accommodation.

This was our first visit to Kakeyu Onsen. Nestled in the mountains, with the soothing sound of the river and views from the open-air bath, it was the perfect Accommodation for us as a couple celebrating our 60th birthday. Just be careful not to overeat—the meals are that good! We truly enjoyed every dish; there was a great variety and we were very satisfied. We would love to stay again.

Conveniently located near the station and ideal for sightseeing. The breakfast rice balls were outstanding. The buffet-style dinner was delicious and offered a wide variety, including tempura fried right in front of you and hegi soba. The open-air bath in summer felt wonderfully spacious, with beautiful scenery—it was very relaxing.

Thank you as always. We were very satisfied. Points we noticed: The sliding door to the men’s bath does not close properly (since earlier this year?). It may need the roller height adjusted or the movement tightened. Some guest rooms have no Wi‑Fi signal or a weak connection, so please check. Even so, we will be back again.

We came here after staying at TAOYA Akiu the day before, and we liked this place much more. The Onsen bath in our Room was wonderful, and we ended up soaking in it many times. It was a shame we couldn’t use the karaoke because it was crowded during summer vacation. The next day our skin felt so smooth, and we’d love to come again.

As a middle-aged guest who loves Itoen Hotels, I had always wanted to stay at the main building in Ito. It turned out to be a wonderful experience. The biggest highlight was the Onsen. The free-flowing hot spring water felt like a luxury. Even in Ito Onsen, where the volume of hot spring water is abundant, I believe there are only a limited number of Accommodations that offer true free-flowing baths. The clear, gentle water was easy to soak in and warmed me through. Regarding the Room, mine was on the third floor up a staircase. As this is an older Hotel with many stairs, it may be challenging for guests with limited mobility, but it also gave me a chance to reflect on an era when things were likely less convenient than they are today. The riverside view from the Room I worked hard to reach was charming and atmospheric. As for meals and drinks, there may have been fewer options than at other Itoen group Hotels, but it was more than enough for me. The sashimi and local dishes were especially good. I also appreciated that they offered several types of sake. Another great feature of this Hotel is that guests can play the grand piano. Many Hotels have pianos but do not allow guests to touch them, so I was impressed by this service. Unfortunately, the available playing time was short and overlapped completely with dinner hours, so there was practically no time to play. To make matters worse, one male guest monopolized the piano all evening without leaving it once. It felt unfair to see many other guests lingering around the lobby who likely wanted to try it or take photos as well. Still, that issue lies with the guest rather than the Hotel—I hope they continue offering this service. I would love to stay again. Thank you very much.

We were able to stay at a great price, and the meals were incredibly delicious and very generous—we really had to work hard to finish them. There was Hida beef served both teppanyaki-style and as sukiyaki, and the vegetables were fresh and very tasty. We also reserved the bath for private use, and we were moved by the breathtaking star-filled sky. There was no air conditioning, but it wasn’t a problem. The Room was old, but we knew it came with that condition, so it was fine. Our whole family was so satisfied that we all said we’d like to stay again. With souvenirs included as well, I think it’s a truly wonderful Ryokan.