全國 × 設施・設備評價高的飯店·日式旅館 - 69頁面

Although we stayed for only one night, it was a wonderful Accommodation with thoughtful services exactly where we hoped they would be. We could feel the attention to detail everywhere—an all-inclusive in-Room minibar, three kinds of cold drinks prepared at the large public bath, an impressive umeshu collection with 100 varieties (a paradise for umeshu lovers like us), and grilled fish for the Japanese breakfast that you can choose from three options. All of the staff were very cheerful and the overall service quality was excellent. In particular, we were truly moved by the attentive hospitality of the foreign male staff member who took care of us at dinner. We were also surprised by how fluent his Japanese was. Dinner was delicious as well, and we appreciated the focus on local ingredients. The Senju hot pot made with Masuda beef was wonderfully tender and rich. From check-in to check-out, we spent a genuinely relaxing time—simply gazing at the view from our Room in the rain and enjoying forest bathing in a private setting. It was an ideal vacation that helped us forget everyday life and feel refreshed both physically and mentally. If I may mention one thing, incense, fragrant olive flower arrangements, and stick diffusers were placed throughout the building. Even though we came to enjoy such clean air in this area, the scent felt a bit too strong. While you promote sustainability as an Accommodation, it felt somewhat contradictory—and disappointing—that even items like shampoo, body soap, and towels are fragranced. Some guests may enjoy fragrance, but others are sensitive to it as well; I would appreciate it if you could take this into consideration going forward. Thank you very much for a wonderful stay.

This was my first visit to Ise Grand Shrine, and I chose this inn because I truly wanted to attend an early-morning worship. I was able to stay in a special room, and the amenities and hair dryer were excellent. With complimentary drinks and alcohol available freely, it made for a very satisfying stay. There is also a private entrance exclusively for guests of the special room, so coming and going for the early-morning visit was very smooth, allowing me to have a truly moving experience at the shrine. My departure time in the morning suddenly became earlier than planned, but they quickly arranged a taxi for me, which was incredibly helpful. Thank you very much. When I visit Ise Grand Shrine again, I would definitely like to stay here. Thank you.

The room was impeccably clean, and I had a very comfortable stay. I would definitely like to choose JAL-affiliated hotels when traveling.

From check-in to check-out, we received very attentive hospitality. The Room, bath, meals, and service were all excellent—an Accommodation we were truly satisfied with. We had such a meaningful stay that we didn’t want to return to reality. Thank you very much.

I stayed for two nights to attend events in Yokohama and Tokyo. The location was convenient, with easy access from both Haneda Airport and the nearest station, Shinagawa, making it easy to get around. It was also great that I could choose as many amenities as I needed, such as basic skincare (SEKKISEI) and tea. It was quiet at night and I slept very well. This Hotel is perfect for a trip focused on going out on your own.

We visited as two women this time. A dedicated staff member was assigned to us and took care of us both in our room and during meals. We were amazed by the attentive service. They explained each dish at just the right moments without interrupting our conversation, and even kindly made rice we couldn’t finish into onigiri—thoughtful touches that are hard to come by. The food was outstanding, easily among the top one or two meals we’ve had at any ryokan. Every staff member we passed in the building greeted us and added a few warm words as well, which truly impressed us. What a comfortable place this is. We recommended it to our family that very day. As we were leaving, a staff member who was cleaning said, “We look forward to welcoming you again.” Although we travel often, it was the first time anyone had said that to us—and it really moved us. This is a wonderful inn where training and hospitality reach every detail. You can feel that everyone works from the guest’s perspective, and thanks to that we had a truly pleasant stay. We will definitely visit again—not just Hiroshima, but Arimoto specifically. It was such a lovely day. Thank you very much.

I stay here about four or five times a year. It remains comfortable and reasonably priced. However, amenities are no longer freely available, which felt a bit disappointing. Also, while I understand it’s unavoidable and I’m happy to support the eco-friendly policy of using up toilet paper rolls, the previous guest had used them almost completely, so I had to go to the front desk to get more.

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

The Room we stayed in was very spacious and clean, and we had a comfortable stay. We were also able to relax and enjoy the bath. Breakfast items were all delicious! The smoothie was especially good—I liked it so much that I had seconds. The location was great, and we could get to Tanukikoji without worrying about the rain. If we have the chance to stay overnight in Sapporo again, we would love to stay here again. Thank you very much.

Last time, we stayed in January of last year. Even in the freezing cold, having a BBQ while sitting under the kotatsu on the balcony was so much fun. This time, we returned at the end of summer with our senior dog. It was the best season, and we fully enjoyed the black-water Onsen both indoors and in the large public bath. The staff’s greetings as we passed by, their willingness to help when we needed it, and the front desk team’s smiles and efficient guidance were even more pleasant than before. The thorough cleanliness may also be thanks to considerate guests… Wherever you go, you can truly feel how comfortable it is. This Accommodation keeps evolving for the better every day, and we’re already looking forward to our next visit.

This was my first stay here, and it was a truly comfortable, relaxing, and wonderful hotel. All of the staff were very kind and pleasant as well. The room felt clean and cozy, with a great view. It also had a lanai where I could enjoy coffee and unwind. Above all, the hot spring baths and breakfast were amazing. The hot spring water was excellent, and the breakfast buffet used plenty of local ingredients—it was truly delicious. It really was a fantastic hotel. Thanks to you, I had a fun and memorable trip, and I’m very grateful. Thank you so much. I’d love to visit again.

The toilet and bathroom are separate, so you can enjoy a relaxing bath. From a woman’s perspective, I was happy to find not only shampoo and conditioner, but also a well-stocked selection of amenities from two cosmetics brands. The round table is small, with space for only one laptop, so it may be inconvenient for working. One thing I noticed was the light by the vanity mirror—it wasn’t bright enough for applying makeup. The front desk service and cleanliness were both excellent, and it’s a Hotel I’d like to stay at again.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

I was captivated by the soothing scent of hinoki cypress when I arrived. After a bath, I relaxed and cooled down in the kura lounge. No matter when I went, it was beautifully tidy and very comfortable. The room was also close to the sea, and for the first time I fell asleep—and woke up—to the sound of the waves. The meals were wonderful too, with plenty of seasonal local ingredients. I truly had a relaxing stay, and I’d love to visit again in a different season.

This was a long-awaited stay at a hotel I had always wanted to visit, and it truly lived up to my expectations. Because of the Kumamoto earthquakes, I briefly considered canceling my reservation. However, when I reached out, I received a warm and courteous email assuring me there would be no impact. By adjusting my route, I was able to visit safely. I am sincerely grateful for the thoughtful support even before our arrival. The interior was beautifully appointed with historic furnishings, and the fresh flowers placed throughout reflected subtle attention to detail. Dinner offered an authentic atmosphere and flavors; the portions and timing of service were just right, and we thoroughly enjoyed relaxing at the bar afterward as well. Those who prefer flashy luxury or modern facilities may find it a bit too calm, but for us—who love classic charm—it was an ideal setting. All of the staff were wonderfully attentive, though there were moments when it seemed they might have been slightly understaffed overall, to the point that I worried about their workload. Even so, we received warm hospitality and made wonderful memories. We would love to return again when we have the chance.

My husband wasn’t feeling well at check-in, and you responded promptly, which was very helpful. Everyone greeted us warmly, and the staff were very pleasant. The Hotel is close to the station, and there is also a supermarket in the same building as the Hotel, which was very convenient. We stayed with our 1-year-and-10-month-old child and had no particular issues; we were able to spend our time comfortably. Thank you very much.

This is an inn I had wanted to stay at for a long time. As many reviews mentioned, the Italian dinner was outstanding from start to dessert, and truly impressed me. The in-room hot spring was at the perfect temperature, and I thoroughly enjoyed it while gazing at the sea, listening to insects at night, and again in the fresh morning air. I would love to stay here again.

It’s an older Hotel, but it was thoroughly cleaned and very comfortable. I’ve seen many large Hotels with beautiful exteriors that were covered in dust, so I’m truly glad I stayed here this time. I chose the plan with breakfast, and enjoyed the variety of side dishes, mainly Japanese-style. If I come to Mishima again, I’d love to stay here again!

This was my first stay. Since there is no toilet, I rated the Facility 4, but the main house is nearby so it wasn’t much of an issue. The dome tent was comfortable, and even the heavy rain from a linear precipitation band didn’t bother us at all. The furnishings such as the chairs and lamps were lovely, the meals were delicious, and we were able to relax with our dog. All of the staff were always smiling and responded politely. Afterward, I contacted you because I had forgotten my hat, and you handled it right away. I’d love to visit again.

This historic inn and its attentive service allowed us to forget everyday life and relax at a leisurely pace. We would love to stay again.