全國 × 滿意度評價高的飯店·日式旅館 - 89頁面

It was a truly wonderful hotel. Around the day before our stay, they called not only to confirm the reservation but also to ask in advance about various details, and their hospitality was outstanding. The sauna and pool were great, and breakfast was thoughtfully prepared—adorable and delicious. The glasses in the room were so cute that I ended up buying some! It’s a fantastic hotel, and all of the staff were kind and lovely. If we have a car next time, it’s definitely a place we’d love to stay at again for an extended visit.

I stayed here for my mother’s birthday trip. This was actually my second trip to Okinawa Island, and the very first Hotel I stayed at on my very first Okinawa trip was also Hotel Palm Royal Resort (about 20 years ago). They kindly upgraded our Room for free, and when I arrived soaked from heavy rain that day, a woman at the front desk greeted me with a smile and offered me a towel. The hospitality was truly wonderful! Breakfast was also delicious! The staff were very friendly and even chose a recommended seat for us. I’ve stayed at many Hotels, but this one has the best hospitality by far. It felt like coming home. I’d love to stay again. Thank you so much!!

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

We stayed to celebrate our wedding anniversary. When we arrived, our room had been upgraded. 　It was a corner room on the 8th floor with an amazing view of Matsumoto Castle right in front of us. The room was spacious, and the bed was a luxurious canopy bed. It was very comfortable. 　The breakfast venue was also gorgeous, located in the former Dai-ichi Kangyo Bank building with chandeliers. While the selection wasn’t huge, each item was delicious and made with carefully sourced local ingredients. I especially loved the salad dressing (wasabi soy sauce dressing). When I asked a staff member about it, someone knowledgeable came over and gave me detailed information about where to buy it. That staff member also shared lots of tips about Azumino—such as roadside stations and local specialties we planned to visit that day—so we had a really enjoyable conversation. One of the best parts of traveling is interacting with local people, so I’m glad we could talk about so many things. The only downside was that one corner of the sofa armrest in the room was torn, which was disappointing.

I planned to go to Yamanashi to buy grapes and initially looked for a Ryokan, but couldn’t find a suitable one, so we decided to stay at Dormy Inn. We had a twin Room, and since it was an upper-floor corner Room, it was slightly larger than a standard twin. Both the front desk staff and the dining staff were courteous. Breakfast also featured Yamanashi specialties and was delicious. On the morning of the second day, I went to the bath at 5:00 a.m., expecting it wouldn’t be crowded, but five older Asian women took over both the indoor bath and the open-air bath, talking loudly nonstop. They also left towels in the washing area, so I couldn’t relax. I think it would be helpful if guests could be reminded about bath etiquette in advance.

The Room is spacious! The toilet and bath are separate! Children’s amenities are provided, along with towels for Child Sharing Existing Bedding! Breakfast is available free of charge! The staff were very courteous! We were extremely satisfied, and our child said, “I want to stay here again!” Thank you very much!

It was my first stay, and the room was clean and the price was reasonable. The location is also great. I will stay again next time.

Even though we made a last-minute Reservation and asked for several special requests, you kindly accommodated us, and all the staff were incredibly helpful—we were truly impressed. The Room had a panoramic ocean view, and it was wonderful to see both the full moon and the sunrise. The Onsen was excellent as well; our children loved it and went in three times. The meals were delicious with generous portions, and we were very satisfied. The lounge has been beautifully renovated, and the welcome drink was a nice touch. The summer vacation–only pool and fireworks delighted our kids, and it was just a short walk from the Accommodation to the beach, making it easy to go back and forth between the pool and the sea. Because they had such a great time, our children said they definitely want to come again next year. Thank you very much for everything—we look forward to staying with you again.

This was my first stay at Dormy Inn, a place I had always wanted to try. What I liked - The Room felt more spacious than I expected and not cramped, so it was very comfortable. - The ice cream in the post-bath area was a nice touch. - I appreciated that ice packs were available as well. - The “neba-neba” breakfast bowl was delicious. If I could have eaten more, I would have gone back for seconds. What concerned me - I couldn’t watch YouTube or similar apps on the Room TV. - The toothpaste that came with the disposable toothbrush was made in Vietnam (it was my first time seeing that). - There is a Lawson across the street, but it’s a bit of an awkward distance to both the station and places like the department store and Seicomart. - Dust in the Room stood out to me. I didn’t use it myself, but my husband went to the large public bath three times. He said the sauna was great and that it felt like a small Onsen trip. Our Room was on the same floor as the large public bath, which made it easy to go back and forth—this worked out well for us. The front desk staff were also very pleasant, and overall we were very satisfied with our stay. We would definitely like to stay again. Thank you very much.

My family requested a trip to Kamikochi and Shirahone Onsen, so I made a Reservation at the long-admired Awanoyu with its milky-blue waters—and they were thrilled. When we arrived, we were impressed by the thoughtful attention to every detail, and by the chef’s outstanding dishes featuring local ingredients and seasonal flavors. The Onsen was unlike any we had experienced before, leaving both body and mind completely refreshed. We were also deeply moved by the understated hospitality of the proprietress and all the staff. We’ve found an Accommodation we want to return to right away. Thank you for such wonderful memories!!

I made a Reservation on IKYU.com, and it was the best Room. The hot spring water was silky and left my skin smooth. A coffee voucher was included as a complimentary service, and I’d like to make another Reservation. If you love cats, it’s even better.

I stayed here with my mother, who is 90 years old. 1. All the staff were very kind, and we had a comfortable stay. 2. Dinner offered a wide variety of dishes, including beef grilled on a lava stone plate, sashimi, fugu sashimi, and fried shrimp—everything was excellent and very satisfying. 3. The bath was very spacious and we fully enjoyed the Onsen, but it would have been even better if there had been a rock seat suitable for half-body bathing. 4. The building and our Room had been renovated, and everything was well cleaned and maintained—very nice overall. 5. Overall: This is a Hotel I would like to stay at again.

Three of us—women around our 60s—booked this inn, which does not allow guests aged 13 or under. We were able to relax and enjoy a calm, elegant stay. The hot spring water was the silky, skin-softening Ureshino Onsen we had hoped for. Our room had a bath, but we also used the large public bath and were able to enjoy it privately without encountering other guests. All staff members greeted us with smiles and treated us with great care, which was wonderful. The interior is chic, and we also appreciated the well-stocked complimentary drinks service in the lobby. Next time, we’d like to visit with our family.

I feel this every time: it’s conveniently located in the Tama area, close to Shinjuku, and it also makes driving home to Kanagawa smooth and easy. Richmond has truly taken great care of me. This time in particular, a female staff member at the front desk kindly explained how to use Points in a clear and easy-to-understand way. I was very happy. The double Room I’ve been using recently was also clean, and I had a comfortable stay. I also appreciated the free drinking water and hot water service in the hallway—I enjoyed tea and coffee. In addition, having covered parking where you don’t get wet even when it rains, with an elevator nearby, is a real plus for guests. I look forward to staying with you again.

The Facility was clean, and we had a very comfortable stay. There were convenience stores and supermarkets nearby, which was great. The staff were also courteous and helpful.

Everything—from the Facility and hospitality to the dining—exceeded our expectations, and it was a stay that our whole family genuinely enjoyed. Our child liked it so much they said, “I want to come again,” and we felt it is a Hotel that’s perfect for a family trip. This time we stayed for one night and two days because we were also staying at another Hotel, but considering the well-equipped Facility and services, I think a Multiple Night Stay would let you appreciate this Hotel’s appeal even more. Next time, we would definitely like to stay for multiple nights. [Club Lounge] The staff at check-in were extremely courteous, and we were able to enjoy sweets and drinks while completing the procedures. They also prepared coloring sets for each child in our party, which left a great impression as our child was able to spend the time without getting bored. [Guest Room: Ryukyu Suite / Beach View] The in-room refrigerator was a large model with completely separate fridge and freezer compartments, making it very convenient even for families. The toilet was modern and very clean, so it was comfortable to use. Having an in-room drum-type washer/dryer is especially helpful for longer stays or trips with children. Also, because there is a tatami room, children can relax safely lying down; we felt it’s a guest room where families can truly unwind together. Since it’s on the 3rd floor, the view isn’t quite “breathtaking,” but we had no particular complaints and stayed comfortably. [Dinner: Roy’s] There was an excellent variety of sushi options, and the desserts were plentiful as well—everything was delicious. We were satisfied enough that we definitely want to dine here again next time, and I can strongly recommend it to future guests. [Breakfast: Four Seasons] As part of the club floor benefits, we could make a Reservation at check-in, which helped us avoid crowds and enter smoothly. All dishes were delicious—especially the pancakes. With seating overlooking the ocean and a great atmosphere overall, it made for a wonderful morning. [Large Public Bath] We used it around 9:00 PM. It was crowded inside, but there was always an available washing station. Towels were provided as well, which made everything comfortable. [Facilities & Amenities] While not large, there is an indoor pool; plus activities such as rock-paper-scissors stamp rallies are held too, so children won’t get bored even on rainy days. We spent comfortably everywhere—including the outdoor pool area and the beach. [What Was Disappointing] The club floor benefit “Dolphin Splash” and the suite benefit “Wake-Up Sailing” were fully booked so we couldn’t participate. Although this seems unavoidable since the website states they are first-come-first-served programs as well، I hope improvements can be made so guests are less likely to miss out on these benefits altogether.

A Hotel where satisfaction comes from the thoughtful sum of small details—everything about the Room, bath, and breakfast makes you think, “I’m glad they had this,” rather than relying on flashy services. Comfortable pillows and loungewear, adjustable bright Room lighting, a towel rack, and a key-card power system that controls only the lights (outlets and air conditioning stay on). The large public bath is an Onsen, with partitioned washing areas for privacy. Breakfast is well balanced, with many pre-portioned small bowls and plates so there’s no hassle serving yourself. Staff in white coats even plate items for you with care. Among the many Business Hotel chains, few Hotels deliver this level of satisfaction.

From parking assistance at check-in through to check-out, the service was exceptionally courteous. The meals were delicious, and the portions were very satisfying. Our child really wanted to play table tennis, and even though we asked outside of regular hours, you kindly opened the Facility for us. We truly appreciate it. Thank you very much.

This hotel is great. Last time, we mainly visited the terraced rice fields, the castle ruins, and Nunobiki Falls; this time, we went to Kumano Hongu Taisha and Tamaki Shrine. In any case, it’s very convenient for getting anywhere. On the way there we pass through Totsukawa Village, and on the way back we head toward Owase via the area around Onigajo for some fishing before taking the Meihan Expressway home. You can enjoy both mountains and sea. The Kitayama River flows right in front of the hotel. Early in the morning, when I went out for a walk, I saw lots of fish jumping. At night you can hear insects chirping all night long. There’s no game corner or karaoke-style facilities, but it’s an ideal hotel for a quiet stay. Of course, I’d happily stay here a third time as well.

This Hotel was clean, and the staff were courteous. I had a comfortable stay without being bothered by noise in the Hotel. I will stay here again next time.