APA Hotel <Ogaki-Ekimae>

This was my first time using this Hotel, but the service, Room amenities, and meals were reliably excellent as expected from APA Hotel. I appreciated the president's curry and water service, but the female staff who handed me an extra bottle of water with a smile as I was leaving provided exceptional hospitality. Thanks to her, I headed to my next destination in a great mood.

I accidentally spilled wine in the Room and stained the provided towels and sheets, causing inconvenience. I immediately contacted the front desk. The staff promptly brought replacement towels to the Room. They also checked the sheets, and their kind and gentle words reassured me despite my panic. Thank you very much for your help. I truly apologize for what happened. I hope the stains came out successfully. Both amenities and service were exceptional, as expected from APA Hotel. I felt it was a step above other Hotels.