小樽格兰贝尔酒店

We stayed here during the Obon holidays as a family of three. The bed was comfortable and we slept well. Breakfast was delicious, and it made our trip truly wonderful.

I chose this property because it was newly opened. The Facility is new, and the large public bath was great. I ate out, so I can’t comment on the meals, but I thought the location and amenities were very good.Given the great location and newness, here are a few points that would make it even better:1. Front desk service: This may have been partly due to how I explained it, but regarding issuing a Receipt, my request didn’t come across properly. In the morning I didn’t have time at the front desk to discuss it further. It was disappointing. 2. The bath is excellent, but despite being a new Facility, there was an odor from the drain in the washing area. That’s the one thing I’d like to see improved. 3. The canal is nearby and you can see it from your Room! At night the lights come on and I tried to take photos from my Room, but unfortunately the glass was dirty.I’d like to visit again, so I hope these points can be improved.