Super Hotel Saitama Honjo Natural Hot Spring

The staff’s warm, smiling service after check-in was the best compared to other Hotels. They also offered complimentary drinks, including alcohol, and pillow rentals, which helped me sleep soundly. I would like to stay again.

First stay at Super Hotel as a couple. Chose this onsen-equipped business hotel due to its excellent reviews and because our preferred accommodation was fully booked. We made the reservation as a trial. Since we left after work, we arrived at the hotel just before 8 PM due to heavy Friday evening traffic. Unfortunately, with only about an hour left for the welcome bar, it felt like a missed opportunity.Check-in was done via a machine at the front desk, but having staff present made it reassuring. There was also a robot greeting us upon arrival. The hotel offers loungewear and allows you to choose your favorite pillow. With an eco-friendly and organic concept, they even give candy if you return unused toothbrushes from your room.We received meal vouchers worth 2,000 yen for nearby restaurants and walked to an Italian restaurant for dinner. Initially thought 2,000 yen wouldn’t cover much but ended up pleasantly surprised—our total bill for four drinks and food came to only 5,500 yen! Spending just 3,500 yen felt very reasonable! The local specialty "Napira" (natto pilaf) we had there was incredibly delicious.The hotel's rooms and onsen were clean with attention to detail evident throughout. While not luxurious, it’s sleekly designed and leaves a positive impression overall.The breakfast buffet the next morning was absolutely delicious—truly outstanding! What impressed us even more were the female staff members who were energetic yet kind; their attentiveness in greeting every table stood out as exceptional service.Overall, this turned out to be an unexpectedly delightful accommodation experience in every way!