JR-East Hotel Mets Niigata

I stayed here for the first time to visit my mother in the hospital in Niigata.Many Hotels in Niigata feel quite dated, and after a lot of 고민 I chose this one for its great location.After getting off the Shinkansen, I could get around under cover no matter the weather, and having nearby shopping facilities was incredibly convenient and truly helpful.I’m a bit particular about cleanliness, but the Room was very clean.Since I stayed two nights, around 9:30 a.m. housekeeping knocked on my door and asked what I would like regarding cleaning, so I requested only towel replacement and water.Next to the front desk there were complimentary amenities available to take freely, from bath salts to skincare items, which really impressed me.There was also a microwave in the lobby, so I was happy to be able to warm up rice balls.Every staff member who assisted me was kind, courteous, and gentle.I had planned to stay one night, but my mother suddenly needed surgery and I asked to extend my stay; they kindly accommodated me, for which I am truly grateful.Whenever I go to Niigata, I will definitely stay here again.Thank you for such a pleasant stay.

Whenever I come to Niigata City, I stay here. It’s very convenient with direct access to Niigata Station. It’s next to Ponshukan and a 7-Eleven, and the station-connected multi-story parking garage is available 24 hours, which is great. The downtown area is on the other side, but getting there is no problem at all. The station itself has become much more convenient, so being directly connected to it is a major advantage. I’d like to stay here again.