Richmond Hotel Yokohama Bashamichi

I stay at Business Hotels fairly often, and this time I chose the Richmond Hotel. It was even closer to the station than described on the Reservation site (using Kannai Station), which was very convenient. Above all, every staff member at reception was excellent and made me feel welcome. Their greetings and service attitude were great, and the in-room Facilities were clean and well maintained. I was also personally satisfied with the amenities. This is a Hotel I would like to use again. Thanks to such a pleasant stay, my trip turned out great. When staying in Yokohama, I will definitely return.

Overall, it was very good. Since I checked in and out using the self-service machine, I didn’t pay much attention to staff service. However, if I had to say one thing, it would have been nice to hear something like “Are you okay?” or “Do you understand?” just to confirm. I almost entered the wrong Room because I mistook the Room number 6 for 0. The Room was clean, spacious, and comfortable, but perhaps because it was during spring break there were many guests, and at night there were quite a few noises and what sounded like footsteps from the floor above, so there were times when I couldn’t rest well. The breakfast café was excellent in every way—service, serving, and food. If I have the chance again at a different time of year, I would like to stay again.