Biwako Grand Hotel & Kyo Oumi

The Hotel staff were exceptionally welcoming and attentive.They contacted us the day before to Check Reservation, and their support at check-in and friendly greetings whenever we passed made us feel truly cared for.The view of Lake Biwa from the bath was also wonderful, making for a fantastic stay.

We stayed with eight family members. The Room was spacious enough even for a large group and beautifully appointed, so we were very comfortable. The food and the Onsen were excellent. We also enjoyed the arcade and karaoke in the Hotel. I think it’s a Hotel that everyone can enjoy, from parents in their 80s to my 5-year-old niece. Above all, the staff were warm and kind, which is a major highlight as well. We’d love to visit again—thank you very much!