Kinugawa Kizuna

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days).We checked in with two adults, one child, and two Chihuahuas.I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise).Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time.For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly.Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal.By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment).Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience.For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever.Everyone in our family kept saying “Let’s come again,” so we will definitely return.My heartfelt thanks go out to everyone who took care of us at “Kizuna.”Thank you very much for everything.

We enjoyed warm, privacy-conscious hospitality and truly excellent cuisine. The homemade ponzu served with the shabu-shabu at dinner and the sauce for the yudofu at breakfast were especially outstanding. The junmai ginjo nama sake we had with the meal was also very delicious. Overall, this was the best pet-friendly Hotel we have stayed at so far.Throughout the property, pet sheets and paw-wiping towels were placed everywhere, which made us feel well cared for.The open-air private family bath was relaxing and let us enjoy the fresh air, but it was disappointing that the large public bath was completely screened off and felt like a prison. In hindsight, going to the public bath after the family bath may have been a mistake.Also, the washbasin area was small and inconvenient to use, and while the Japanese-style room felt unnecessarily spacious, we found the bed a bit firm yet comfortable to sleep on.