Hakone Yuyado Zen-ZEN-

We stayed here for our silver wedding anniversary trip.Every meal was delicious!!The in-room open-air bath was wonderful, and we were able to relax in the Japanese-Western style Room, which we were very satisfied with!They even prepared a celebratory plate during dinner—it truly made for a happy one-night stay!Thank you very much.We were also happy that the drinks in the refrigerator were complimentary!We would love to stay here again when we visit Hakone!

This was my first stay. The welcome drink included alcohol, and it made a fantastic first impression. After checking in at the compact yet open and airy lobby, I headed to my room. It was efficiently laid out, spotless, and so well designed that it felt like my home had been upgraded. The semi-open-air hinoki bath smelled wonderful, the water temperature was easy to adjust, and I was able to relax fully at just the right temperature. The amenities were excellent, and I was especially happy to try a Kinujyo hair dryer for the first time.Dinner was a creative kaiseki course and truly outstanding. The Inaho dish had an addictive flavor, the apple gratin was delicious, and the hamo (pike conger) and duck dobin-mushi was exceptional. They kindly made rice balls from the matsutake rice I couldn’t finish, and even the late-night inari sushi snack was delicious—everything felt thoughtfully prepared with no shortcuts.The clam soup at breakfast was so good that I asked for seconds.I also appreciated that service at both dinner and breakfast was attentive yet unobtrusive—not overly pushy—which can be hard to balance. Check-out being at 12:00 allowed me to enjoy the hot spring again after breakfast.I had a wonderfully relaxing time enjoying both the hot springs and the meals, and I would love to stay again.