Hotel Resort & Restaurant Mars Garden Wood Gotemba

We stayed here for a family trip with our parents in their 80s. The Room was spacious and spotless, with the toilet and bath separated, and a generously sized washbasin—everything exceeded our expectations! Both the Italian dinner and the Japanese breakfast were excellent. In particular, the main dishes of the Italian course (both the fish and meat) were outstanding, and the peach mille-feuille dessert was just the right size and not overly sweet—absolutely delicious. The staff who assisted us were also very pleasant, making it a thoroughly satisfying stay for our whole family. It was also great for my parents that we could take the elevator to get to the large public bath.The only disappointment was that Mt. Fuji didn’t show itself—but that can’t be helped! A staff member told us it’s often difficult in summer, so we’d love to visit again in a different season someday!

Thank you very much for taking such great care of us during our stay. This was our second visit, and because we had such a wonderful impression last time, we chose this Hotel again. And once again, we were completely satisfied—“This Hotel really is great!”From the moment we arrived at the drop-off area, we were welcomed warmly. Thank you. We had a detailed schedule this time and went in and out by car many times, but each time you responded kindly.The Onsen was clean and very pleasant to use. The cleaning is thorough and truly excellent. Our Room was also spotless, and we were able to relax comfortably in a clean space. We were also moved by the beautiful view of Mt. Fuji.At breakfast the next morning as well, we were greeted warmly from the entrance—thank you. The food was delicious with nothing to complain about. It was great last time too, and this time it fully lived up to our expectations.Even at checkout, your warm words—“We look forward to welcoming you again”—made us feel that we definitely want to come back.It felt like every staff member is working together toward the same goal in building this Hotel experience. I think it’s a truly wonderful Hotel. Please continue being such a lovely Hotel—we will visit again.Thank you very much for everything during our stay.