Izu Mitsuhama Onsen Shoutoukan

This luxury Japanese-style Ryokan with views of Mt. Fuji offered exceptional service.The view from the Room was stunning, and the windows were polished to a shine, which showed true hospitality. Both the in-room bath and the large public bath were comfortable and deeply relaxing. The meals were also delicious. The attentive service made our children happy as well. This is an Accommodation we would love to visit again.

We stayed for two nights during the Obon holiday period in August. From our email correspondence before arrival, we already felt this was a very attentive Accommodation, and our stay fully lived up to that impression.The Accommodation has the charm of a traditional Japanese Ryokan, yet it never feels outdated—rather, it is elegant and calming. What impressed us most was how impeccably clean everything was wherever we went. Even in shared areas such as the lobby, large public bath, and massage area, we didn’t notice any dust or litter at all. Needless to say, the Room was also cleaned thoroughly, including the private open-air bath.The Onsen water temperature in the Room was perfect—comfortable enough to soak and relax for a long time—and even after bathing we stayed pleasantly warm. It truly felt like high-quality Onsen water. We only used the large public bath once or twice because it felt a bit shallow for us, but both the washing area and changing room were spacious and very comfortable.The private bath was also excellent; however, the only issue was that the inside of the tub was extremely slippery, and I nearly slipped and fell. I later noticed there was a warning sign, but it might have been helpful if someone had mentioned it in advance.What made us happiest about both the large public bath and private bath was that towels (both sizes) and amenities were provided there. These days many places ask guests to bring towels from their Room to shared baths (or private baths), which is always inconvenient. Here, towels were available at every bathing area, and there were also plenty of towels provided in the Room—so we could enjoy bathing very comfortably.The only Facility/amenity improvement I would hope for is regarding the indoor sandals (zori). The straps were quite tight for me; my toes rubbed against them and my skin peeled. If possible, I would have appreciated having an alternative option such as simple sandals so guests can choose what fits best.The food was delicious with no particular complaints; however, I’m giving 4 stars with hopes that it will become even better going forward.Overall: comfortable and spotless Accommodation; every staff member (including housekeeping) was truly polite, friendly, thoughtful—and their hospitality was wonderful. This is an Accommodation we would definitely love to visit again.