新村站 × 全馆禁烟住宿设施・设备评价高的酒店·日式旅馆

I’ve stayed here several times. It’s conveniently located near the station, and both the Hotel exterior and the Room are clean and comfortable. When I leave my luggage, the staff always assist me pleasantly, which I really appreciate. They also offer ramen as a late-night snack and ice cream, which is perfect when you want a little something after dinner.

This was my second stay. The dinner at Ikaza, which I had on my first visit, was truly delicious, and about 80% of the reason for this stay was the food (it’s that good!). The retro furnishings and overall atmosphere of this long-established Matsumoto Hotel are also charming and full of character (some parts do feel old, but that’s part of its appeal). It’s also in a great location with easy access to Nawate Street, museums, and Matsumoto Castle, making it a very convenient Hotel. I’d love to come back again to refresh.

This was my first time staying at this hotel. Check-in was from 3:00 PM, but I arrived at 1:00 PM and asked if I could use the parking lot so I could explore around Matsumoto Castle. They said it was fine, so I enjoyed a relaxed walk around the castle and the castle town. The staff were very friendly, the amenities and large public bath were well equipped, and the room had a chic, stylish design—everything was excellent! They even offered free gyudon as a late-night snack, so I didn’t need to eat out. Breakfast was buffet-style, which was great because I could choose what I liked. If anything, it would have been even better with a vegetable salad. The rice-flour bread was incredibly delicious—I ended up getting seconds. I was also surprised by how many international guests there were; I kept wondering if someone might start talking to me. The large public bath was almost completely empty, so I could relax and unwind at my own pace. The next day there was a soba festival being held on the grounds of Matsumoto Castle. Since I wanted to stop by briefly, they kindly allowed me to keep using the parking lot until 12:00 PM. I went to check out the festival and enjoy some soba tasting before leaving the hotel just before 11:00 AM. If I have another chance to visit Matsumoto again, I’d definitely like to stay here again!

We stayed for 2 nights and 3 days in late August while sightseeing around Suwa, Matsumoto, Kamikochi, and Azumino. The Hotel still feels new and was very clean, and the in-room Facility was well equipped with nothing lacking. The bathroom in particular had a large bathtub, making it spacious and comfortable even just for taking a shower. We had breakfast, and while the selection wasn’t huge, each item was delicious. We especially enjoyed the creative touches such as smoothies made with Nagano-grown fruit and freshly baked waffles. The staff were also extremely courteous. We accidentally soiled some linens due to our own carelessness, but when we mentioned it at checkout, they kindly accepted it without any additional charges. As for amenities, there were no toner or lotion provided, but I think it’s not an issue if you bring your usual ones. Room cleaning is once every three days, but towels are replaced daily. However, it was a bit disappointing that the bath mat wasn’t replaced. Also, the system of leaving trash bins and used towels outside the door as-is was a little hard to understand at first. There are many supermarkets around the Hotel area where we could buy local prepared foods and souvenirs at reasonable prices. There was also a nearby ultra-discount supermarket called Lamu that I’d been wanting to visit personally, so I was glad I could go. By car, Matsumoto city center and Suwa are about 30 minutes away, and Kamikochi and Azumino can be reached in about an hour—very convenient. The pricing felt fair overall, and we were able to use a hometown tax donation coupon as well, which made it an excellent value. We had a very comfortable stay and would love to use this Accommodation again if we have another opportunity.

We stayed here as a couple in our early 50s. The Accommodation was spotless down to every corner, and we had a very comfortable stay. [Room & Bath] The Room with an open-air bath had truly breathtaking views, and we enjoyed the bath three times—after arrival, before bed, and again the next morning. The water temperature was a little on the lukewarm side, so it sometimes felt slightly chilly if we stayed in for a long time, but it was still very relaxing. We also appreciated the spacious wash area with a large mirror, which made getting ready in the morning very easy. [Dining] For dinner, we had the “HAKKO Yaki-Shabu Course.” The main yaki-shabu was exquisite—the meat practically melted in our mouths! The shiitake mushrooms and fried potatoes were also delicious, with carefully crafted flavors you wouldn’t normally get at home. We were fully satisfied all the way through to the ochazuke to finish and dessert. For breakfast, we enjoyed the “Onigiri Bento” while taking in the wonderful view. The portion size was slightly modest, but it was just right for us as a couple. The piping hot roasted green tea was rich and very tasty. We were also delighted by thoughtful touches such as complimentary mineral water—this is a wonderful Accommodation where we would definitely like to stay again. Thank you very much.

It was a charming Accommodation full of character. From the moment we stepped inside, it had a comforting atmosphere. The staff responded to our questions thoroughly, so we were able to spend the night feeling at ease. Breakfast was plentiful, but delicious, and we finished it all.

I made a last-minute same-day Reservation and stayed here. Thank you for welcoming me. My luggage was heavy, so being able to park right in front was a big help. The Room’s bathroom and toilet were clean, and the Room size was just right. I also appreciated the bath chair, which is often not provided. However, it seemed there was no hair dryer in the Room, and that was the only inconvenience; everything else was great. Since it was a same-day Reservation, the view from the Room was disappointing, but I was able to relax and enjoy my stay. Thank you very much.

I found this Facility as a pet-friendly option in the Suwa–Matsumoto area that seemed easy to use and reasonably priced. As you make your way through a maze-like residential neighborhood, the space suddenly opens up and you’ll find the Facility there. The Room is small but unique and comfortable, truly living up to its name as a “secret base you can stay in.” The Room is kept very clean, with amenities and supplies well provided. Despite its size, it’s arranged so you can move efficiently and relax with ease. It was a great example of how to make the most of a compact Room.

We used it as a touring base for the Venus Line. It is a homely Ryokan. Both meals were served in the Room, allowing us to enjoy them without worrying about others. We were able to savor delicious homemade dishes, including Shinshu beef. The bath was not large, but it was clean and comfortable. The cost performance is excellent. It is a Ryokan that makes you want to use it again next time.

We stayed at this ryokan to celebrate a birthday trip. I don’t often stay at ryokan, so I was a little nervous, but we were warmly welcomed with smiles upon arrival, which immediately put me at ease. I was also very happy to meet Kou-kun, the resident “signboard” dog. On this trip to Nagano, we had been really looking forward to staying here, so we checked in a bit early at 4:00 PM. Thanks to that, we were able to relax before dinner—enjoying the hot springs and taking our time. The building was very clean, and it felt like every corner was well cared for. The food was also delicious, and we enjoyed each dish while spending a wonderful time together. Everyone on the staff was so kind and welcoming, and I’m truly glad we chose this ryokan for our birthday celebration. Thank you for creating such special memories. We hope to meet Mya-chan next time as well, and would love to stay again. Thank you very much.

It was affordable while still ensuring privacy, and the 11:00 check-out allowed me to rest well. If I had to ask for one thing, I would have liked a fan in the Room until I cooled down after bathing, but the air conditioning works well.

We arrived around 5:30 pm, and everyone was hungry, so we asked if dinner could be served from 6:30 pm, and they kindly accommodated our request. First, the bath. The facilities were very clean, including the changing area. Dinner had many dishes and was delicious. A young man was in charge of our table; although he seemed a bit inexperienced at times, we appreciated his sincere, hardworking attitude. The next morning, we all enjoyed another bath and then had a delicious breakfast with a wide variety of dishes. We used the local bus both ways. On the way there, we took a bus that arrived about five minutes late due to rain from the nearby bus stop, but when it passed in front of the inn, the staff waved to us—everyone was truly touched. It was a warm and welcoming place to stay. Thank you very much.

They allowed us to check in early, which meant we could enjoy multiple baths and relax at our own pace.

The building felt a bit old, but it was very clean and comfortable. The service was excellent, and I would love to stay here again.

A traditional ryokan renovated with a modern touch. The facility may not match the price perfectly, but the meals are absolutely delicious. Excellent value for money!