新村站 × 自然体验住宿接待和服务评价很高的酒店·日式旅馆

The antique-inspired lobby interior was beautiful. The Room was also comfortable. Meals were served in a private dining room, and since it was next door, it was convenient. The food was delicious and at the standard level for this type of Ryokan. The Onsen is not large, but it wasn’t crowded, so I could relax and enjoy it.

Conveniently located near the station, with plenty of options for dinner nearby, and parking close by as well. The bath was great, with two tubs at different temperatures. What I especially liked was the non-buffet breakfast—it felt like we were treated to delicious local specialties from Shinshu that we don’t often get to try. I’d love to stay again.

It was a wonderful trip that let us enjoy an extraordinary escape. The Ryokan was charming and full of character. Both dinner and breakfast were delicious, and we were completely satisfied. We are truly grateful to the proprietress and everyone for their hospitality. Thank you very much. The soba with freshly grated wasabi was the best!

I wanted to wear a kimono with my friends, so having a Room where we could step onto the floor was very helpful. Also, the front desk kindly stored our luggage and called a taxi for us when we were leaving, so I’m truly glad we stayed here. Thank you very much.

This was my second stay this year. I was able to relax in the same well-cleaned Room as always. Also, although this is not an issue on the Hotel’s side, it was disappointing that some Southeast Asian guests were noisy when coming in and out of their Rooms.

Stayed for two nights and three days. The welcome drink was a nice touch. The Room is old but clean, and we were able to relax comfortably. We were satisfied with the meals on both the first and second days; personally, we preferred the second day’s meal. The breakfast buffet was also quite good. The baths were excellent—both the washing area and the tub were spacious. The open-air bath was at just the right temperature, so you could stay in for ages. We especially appreciated the luggage service: if you leave your bags at an affiliated Hotel near the station, they deliver them to this Hotel, and on departure they send them back to the affiliated Hotel, making sightseeing much easier without heavy luggage.

We gathered from various places to celebrate our elderly parent's birthday and stayed for one night. First, we relaxed together in the private bath while watching the clouds drift by. The specially prepared sparkling water was a delightful touch. The Onsen made us quite hungry, so we chose a small portion gourmet plan considering my mother, but it left us all fully satisfied. We were touched by the thoughtful celebration gesture from the accommodation, and the mulberry jam we purchased at the shop on our way home was delicious as well. During our stay, whether it was walking freely on the spacious tatami or feeling the warmth of the staff, there was always a cozy and pleasant atmosphere. Thank you very much!

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

A relative was hospitalized in Matsumoto, so I had to stay here on short notice. I chose it mainly for the convenient location near the station and the checkout time, but the Room was spacious and bright, with a well-balanced level of digital features, which felt very relaxing. The large public bath also displayed crowding status, so I could enjoy a leisurely soak during a quieter time. Highly recommended.

The Accommodation itself is old, but the housekeeping staff here are truly excellent. The windows are spotless right down to the frames, and even the balcony—where dust can easily build up—is sparkling clean from corner to corner. It has also been renovated, so there’s none of that musty smell typical of older Accommodations. The Onsen isn’t large, but it’s clean and very pleasant as well—I enjoyed it so much that I used it twice, once at night and once in the morning. The front desk staff are courteous too, and this is an Accommodation I can confidently recommend.

It is not a luxury Hotel, but the Room interior and carpets were clean, there was hardly any noise, and we were able to relax as a couple. Asama Onsen may be small, but we enjoyed it at a comfortable water temperature and could take our time. The staff were also kind and left us with a very positive impression.

At the time of our same-day Reservation, I realized we were short by one guest and called in a panic, but they kindly accommodated us. When I asked the front desk for extra yukata and other items, they also responded promptly and courteously. The Room and Facility had a traditional, old-fashioned feel, but everything was well cleaned and well maintained. The friendly Shuttle Service driver and the receptionist were approachable, creating a warm atmosphere that felt comfortable and relaxing. The women’s indoor bath was too hot for me, but the open-air bath was just right. The air conditioning in the Room worked very well, making our stay comfortable.

I stayed here the night before my trip to Kamikochi. I arrived a little early, but the staff kindly accommodated me and let me into my Room ahead of time. Thank you very much.

It was a Japanese-style Room. It was larger than expected, which made us happy. We had a lot of luggage for the kids, so the spacious Room was very helpful. Everyone was very kind, and the service was polite and excellent. Breakfast was delicious as well. The staff spoke kindly to the kids there too, and they were delighted. Thank you very much.

We stayed here with a large group in January. First of all, the traditional kura-style building is truly one of a kind. It has been beautifully renovated to suit modern needs while preserving the charm of classic Japanese architecture. It’s even more impressive in person than in photos, and you can really enjoy the building itself—perfect for anyone who loves architecture. The living room feels incredibly open, and even with a big group it never felt cramped. The kitchen was surprisingly spacious, and it was stocked with more than enough cookware and appliances. There was also a great variety of tableware, all stylish, which made cooking even more enjoyable. The dishwasher in particular was large and high-performance, making cleanup easy even for a big group. There are multiple bedrooms as well, so everyone can rest comfortably. This Accommodation is ideal for the purpose of “staying together as a large group and relaxing.” Overall it’s very spacious, so we could spend time there without feeling self-conscious. We only ordered breakfast, but it was simple Japanese food and very delicious. For lunch and dinner we arranged our own meals—buying ingredients at nearby supermarkets (Tsuruya and AEON are conveniently close) and cooking ourselves—and that became part of the fun of the stay. With such well-equipped facilities, this place is especially recommended for those who enjoy cooking. Even though it was cold around New Year’s, the inside was warm and comfortable. The separate hinoki bathhouse was amazing; you heat the indoor bath yourself, but the scent of hinoki wood and the atmosphere were truly relaxing. There is also another bath in the main house (with a modern tub), which you can use as well—and we appreciated the thoughtful touch of underfloor heating in the changing area there. We were highly satisfied with everything—the space, facilities, and overall atmosphere—and would love to visit again in a different season.

We used it as a touring base for the Venus Line. It is a homely Ryokan. Both meals were served in the Room, allowing us to enjoy them without worrying about others. We were able to savor delicious homemade dishes, including Shinshu beef. The bath was not large, but it was clean and comfortable. The cost performance is excellent. It is a Ryokan that makes you want to use it again next time.

Both dinner and breakfast can be served in a private dining room. Dinner features a delicious artisan course meal made with local ingredients. Every staff member was wonderful, which made our trip even more satisfying. At breakfast, they noticed that one of the four of us is left-handed and thoughtfully set out left-handed chopsticks and a chopstick rest—truly professional attention to detail. The Facility is also well maintained and spotless. The farewell was heartfelt, and our children were moved as well. I felt this Hotel has an exceptionally high level of staff. I was surprised to receive first-class service at such an affordable rate. I would love to stay again. Thank you very much.

I stayed here for business. It was my first time, but I chose this Hotel based on its location in front of Matsumoto Station, the Accommodation Fee, and other users’ Reviews. As others have mentioned, the front desk staff were courteous and left a very positive impression. I didn’t have breakfast this time, but since it is highly rated in Reviews, I would definitely like to try it next time. If I have the opportunity, I would like to stay at this Hotel again. Some guests may notice that the building and Facilities feel a bit dated, but it didn’t bother me much. One issue: when using the shower, a significant amount of hot water leaked from the handle area of the bathtub faucet, which was quite concerning. It seems like something that could be fixed with a simple repair, so please address it if possible. (Room 625)

I found this Facility as a pet-friendly option in the Suwa–Matsumoto area that seemed easy to use and reasonably priced. As you make your way through a maze-like residential neighborhood, the space suddenly opens up and you’ll find the Facility there. The Room is small but unique and comfortable, truly living up to its name as a “secret base you can stay in.” The Room is kept very clean, with amenities and supplies well provided. Despite its size, it’s arranged so you can move efficiently and relax with ease. It was a great example of how to make the most of a compact Room.

I was able to secure a Reservation by arranging early. It was reasonably priced, the breakfast was delicious, and having a parking lot was very convenient.