新村站 × 附榻榻米的日式客房住宿满意度评价高的酒店·日式旅馆

The Accommodation has a wonderful atmosphere and offers satisfaction that exceeds the price. At the entrance, there was a vending machine selling rare flash-frozen soba you can enjoy as if freshly made, as well as Matsumoto Sanzoku-yaki. They escorted me to my Room on the second floor and even carried my luggage. When I left, it was raining, but they lent me an umbrella and saw me off. Inside, the building has an extraordinary, getaway-like ambiance, with calming lights placed throughout the corridors and other areas. The toilets and washbasins are shared, but they are clean. There is also a large public bath with alternating hours for men and women, and if available, you can use a private bath at no extra charge. The water temperature is on the lukewarm side. Breakfast included many kinds of small side dishes, a large-nameko miso soup, and curry that was light yet flavorful; I heard it uses Indian spices. Next time, I’d like to try dinner as well.

Everything was excellent. The hostess’s hospitality was especially wonderful. The staff also kindly introduced us to local spots and were very helpful, so we were able to fully enjoy Nagano. The Onsen was very relaxing, and the meals were truly delicate, beautifully presented, and delicious throughout. There was no excessive service like at a luxury Ryokan, which made it very comfortable. We would love to stay again when we visit Matsumoto.

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

As always, the meals were delicious, and the Onsen was gentle on the body with a perfect temperature. It was also my first time dining in a second-floor private dining Room, and the open atrium made it easy to appreciate the main building’s traditional architecture. However, this time the meal service was a bit disappointing: tea didn’t come unless we asked for it, and the explanations of the dishes were hard to follow. I understand they may still be inexperienced, but for an Accommodation that values its cuisine, I hope more care will be taken in how guests are attended to during meals. That said, it’s still an Accommodation I would definitely like to visit again.

Both the entrance and our Room were spotless, the meals (and sweets) were delicious, the Onsen was wonderfully relaxing, and all of the staff were incredibly warm and welcoming—we were truly moved. The dining area also had plenty of space between each group, so our child was able to focus on eating quietly. In addition, you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze… When we checked our answers for the puzzle, the front desk staff assisted us very kindly, and our child was absolutely delighted. I don’t usually post a Review, but I was so impressed that I wanted to write one this time. We travel to Matsumoto every summer, so we hope to stay with you again next year. Thank you very much.

True to its name as an Accommodation with Onsen, the hot springs left our skin silky smooth and helped us feel refreshed. The hospitality was also attentive, and thank you for making our stay so comfortable.

We gathered from various places to celebrate our elderly parent's birthday and stayed for one night. First, we relaxed together in the private bath while watching the clouds drift by. The specially prepared sparkling water was a delightful touch. The Onsen made us quite hungry, so we chose a small portion gourmet plan considering my mother, but it left us all fully satisfied. We were touched by the thoughtful celebration gesture from the accommodation, and the mulberry jam we purchased at the shop on our way home was delicious as well. During our stay, whether it was walking freely on the spacious tatami or feeling the warmth of the staff, there was always a cozy and pleasant atmosphere. Thank you very much!

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

I made a last-minute same-day Reservation and stayed here. Thank you for welcoming me. My luggage was heavy, so being able to park right in front was a big help. The Room’s bathroom and toilet were clean, and the Room size was just right. I also appreciated the bath chair, which is often not provided. However, it seemed there was no hair dryer in the Room, and that was the only inconvenience; everything else was great. Since it was a same-day Reservation, the view from the Room was disappointing, but I was able to relax and enjoy my stay. Thank you very much.

I stayed here the night before my trip to Kamikochi. I arrived a little early, but the staff kindly accommodated me and let me into my Room ahead of time. Thank you very much.

It was a Japanese-style Room. It was larger than expected, which made us happy. We had a lot of luggage for the kids, so the spacious Room was very helpful. Everyone was very kind, and the service was polite and excellent. Breakfast was delicious as well. The staff spoke kindly to the kids there too, and they were delighted. Thank you very much.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

This was my second stay since 2018. As always, every dish at dinner was delicious, and I was very satisfied. The hospitality was also wonderful, and I truly appreciated the advice for visiting Matsumoto Castle the next day. Thanks to your guidance, we were able to sightsee smoothly without feeling the heat too much. If I have the opportunity again, I would love to stay with you in a different season. Thank you very much!

We stayed here for a family trip. We made a Reservation for two Rooms for four people, and they kindly arranged adjacent Rooms for us. The large public bath was very pleasant, and we were fully satisfied with our meal at the on-site HAKKO. Since we stayed here to leave early in the morning for Kamikochi, we couldn’t have breakfast. It would have been nice to have a Plan without breakfast or a light meal option for early departures. Thank you very much.

The Asama Onsen district spreads across the eastern part of Matsumoto City, climbing up the foothill slope. The Accommodation is built on the hillside, and the road in front of the entrance is only one lane wide. After leaving your luggage at the Accommodation, you move to the parking area via a narrow alley-like passage about 2 meters wide. If you have a larger car, it seems better to enter from another wider road, park there first, and then carry your luggage. This is an old Accommodation; the furniture and fittings are also old but of good quality, carefully maintained, and immaculately cleaned. The hospitality feels heartfelt; while some younger staff may seem a little awkward, they are poised and dignified. You can sense the refined quality of a prestigious Accommodation. The Room—created by combining two rooms into one—has well-chosen furniture and furnishings. It is calming and comfortable. In the in-room bath, hot natural spring water flows directly from the source; unless you truly love very hot baths, you will want to add cold water to adjust it. For smaller guests, it is deep enough to soak up to your shoulders and long enough to stretch out your legs. Opening the large window facing the garden lets in wonderfully refreshing air. The large public bath and private bath are spacious with a comfortable temperature. The lockers are solid as well. A table adapted from a lacquered low dining table is paired with chairs that are easy to sit on. The dishes brought to your Room one after another at just the right timing are genuine gourmet cuisine—anticipation and satisfaction continue throughout. Allergy accommodations and requests regarding disliked ingredients were handled perfectly. Interestingly—and elegantly—the menu does not list the head chef’s name. There is a separate bedroom with very comfortable beds. It is quiet.

A traditional ryokan renovated with a modern touch. The facility may not match the price perfectly, but the meals are absolutely delicious. Excellent value for money!

We used it as a touring base for the Venus Line. It is a homely Ryokan. Both meals were served in the Room, allowing us to enjoy them without worrying about others. We were able to savor delicious homemade dishes, including Shinshu beef. The bath was not large, but it was clean and comfortable. The cost performance is excellent. It is a Ryokan that makes you want to use it again next time.

I was able to rest well on the fluffy futon, just as described in the Review. I expected a 4.5-tatami Room, but they provided a 6.5-tatami Room instead. It was great to have free drinks, and the bath was available from night through morning. The Facility was clean and uncluttered, which made me feel at ease.

Although the rain and thick white clouds sometimes blocked the view completely, the views from the Room overlooking the town, from the restaurant, from the lobby in front of the front desk, and from the open-air bath were all wonderful.