This was my second stay.
Just like last time, the parking staff were efficient, check-in was stress-free, and we enjoyed the welcome mineral water and jelly.
This time I used the Onsen and the shower. The Onsen was very clean! And it was my first time seeing a shower room like the one in the Room—there was a place to sit, which made it very comfortable.
The after-bath ice cream and the breakfast buffet were great, and all the food was absolutely delicious.
I also requested an extra pillow and slippers, and they kindly brought them to my Room.
It truly became a wonderful trip. The staff provided excellent service, and their kindness really came through.
We’re planning another trip to Universal at the end of the year, so I’d like to stay one night on our way back.
Thank you very much.