横川车站 (群马县) × 度假村与Spa住宿满意度评价高的酒店·日式旅馆

I stayed for one night with my parents. The room was very spacious and stylish, yet it felt calm and relaxing. We enjoyed the sauna and unwound in the large bath. The bed was wide and very comfortable. I had read in a Review that breakfast portions were small, but for older guests it was more than enough, and we really enjoyed the delicious freshly cooked rice. I would love to stay again.

This was our second stay. The location is convenient from Old Karuizawa and Karuizawa Station, and being in a quiet villa area makes it perfect for walks. We truly appreciated the frequent Shuttle Service by car from Karuizawa Station. All Hotel staff showed thoughtful attention and considerate care for both guests and dogs, which really impressed us. Whenever we travel with our dog, we will definitely stay at Le Chien Kyukaruizawa Hotel again. We were completely satisfied with everything—the meals, the Onsen, the shop, and even the dog photo booth. Thanks to this Hotel, our 2-night, 3-day trip to Karuizawa became a wonderful memory. Thank you very much.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

I had been looking forward to my stay at Manpei Hotel, but after arriving I became unwell and developed a fever over 38°C. Even so, the staff were incredibly kind—lending me a thermometer and promptly bringing an ice pack and ice. They also kindly changed all of my meals to room service, allowing me to rest and eat comfortably in my room. Although my long-awaited stay turned out differently than expected, I truly appreciated the thoughtful care and warm hospitality, especially while I wasn’t feeling well. Unfortunately, I ended up spending most of the time in the room this visit, but my husband was very pleased and said the in-room hot spring bath was wonderful. While I wasn’t able to fully enjoy the hotel in perfect health, the kindness of the staff is what stayed with me most. Next time, I would love to return when I’m feeling well and take my time enjoying this historic hotel and its dining. Thank you very much for everything.

This was my first stay. True to its classic exterior, the hotel’s interiors and décor are refined, creating an elegant atmosphere. The building itself seems to have some age, but it has been renovated and is impeccably maintained—everything was very clean. The staff were polished and professional. What impressed me most was dinner. I’ve had French cuisine in many places, but the food here was exceptional: a wide variety of fish dishes, excellent-quality meat, and outstanding sauces. I would love to visit again.

We chose this place because the Karuizawa outlet area gets crowded and it’s hard to enjoy a relaxing summer retreat there—and it was absolutely the right decision! Everything from the Room to the Onsen has been beautifully renovated, and we were very satisfied. And for train lovers, it was a real treat to be able to take a monorail to the Onsen. Even if you don’t ride it, you can get there quickly by stairs. We’d love to stay again.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

It was a very comfortable space, and there were bathrooms with a sauna and jet bath on both the 1st and 2nd floors, so two families could use them without hesitation. There were also thoughtful provisions that made it possible to cook for ourselves, allowing us to enjoy a very fulfilling stay. Thank you very much.

The staff’s warm, heartfelt hospitality was truly comforting, and I was able to spend my entire stay feeling relaxed and at ease. The whole Hotel was kept impeccably clean, and I could sense thoughtful attention to detail throughout, which allowed me to unwind with complete peace of mind. Each dish was delicious, beautifully presented, and wonderful in both appearance and taste—I was completely satisfied with everything. Thanks to the staff, I had a wonderful time in Karuizawa. I am sincerely grateful. When I visit Karuizawa again, I would definitely like to stay here. Thank you very much for a lovely time.

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

I’d stopped feeling any sense of novelty in staying in Karuizawa, but thanks to this hotel I discovered a completely new kind of enjoyment. Being able to check in without even a full minute’s walk from the Shinkansen ticket gates is impressive enough, but the rooms are simply extraordinary. Many luxury hotels these days rely on breathtaking views from high floors—but this is different. Here, you’re surrounded by truly beautiful furnishings and refined taste, and it made me realize all over again that the room itself is what defines a hotel’s value. I don’t think I can convey this happiness unless you actually stay here, so I’ll stop there—but on the night I got home, I fell asleep thinking how much I wanted to go right back and how wonderful everything had been. That doesn’t happen often. The understated service is lovely as well, and the breakfast, lounge, baths, and sauna are all amazing—but I won’t praise them too specifically because I don’t want it to get crowded (haha). In any case, I’m grateful to this hotel for adding an appeal to Karuizawa that simply didn’t exist before. Even as I write this, it’s making me want to go again...

Close to the station, with an outlet mall just nearby, so the location is very convenient. Also, since we have children, we signed up for Picchio’s animal tour and insect tour within the Hotel and joined in. The guide explained everything carefully, and we enjoyed it a lot, so I highly recommend it. The Hotel grounds are vast, and shuttle buses run until late between Karuizawa Prince West, Animal, Hot Spring, and the outlet mall, which was very convenient. We woke up early and took a walk around the Hotel grounds. The fresh air was wonderful, and the sun filtering through the trees was truly soothing. The Onsen was great as well, and above all, all of the staff were very kind and pleasant—it really felt like they are well trained. I will definitely stay at this Hotel again.

It was a hotel where you could truly feel the unique atmosphere of Karuizawa. Surrounded by trees—including some with autumn leaves—it felt like walking along the tree-lined streets of Karuizawa’s villa area. Just looking at the scenery was relaxing, and it also had a luxurious feel. At night, everything was beautifully illuminated, and we walked to the spa building while enjoying the view. The dinner was thoughtfully crafted and could be enjoyed in a calm setting. The breakfast was also delicious across the board. It’s a hotel that made me want to stay at Indigo again when I visit Karuizawa. Thank you very much.

Mount Myogi rose like a folding screen, and the scenery was spectacular! The Hotel was clean, and the Onsen had great water. Meals were buffet-style for both breakfast and dinner. Unfortunately, it wasn’t food I’d want to eat again... There are many sightseeing spots nearby, so we were able to stop by various places and had a very fulfilling trip.