支笏湖温泉 × 以夕阳闻名的住宿满意度评价高的酒店·日式旅馆

Thank you again for your warm hospitality, delicious meals, and wonderful baths. I truly appreciate your kindness in celebrating my friend’s birthday and for your thoughtful consideration regarding my husband’s sudden passing. Thank you very much. We will visit again with our family, and we look forward to seeing you.

Shikotsuko Onsen was very quiet, with no convenience stores or restaurants nearby, so we were able to relax peacefully. The front desk, lobby lounge, and restaurant areas felt calm, spacious, and comfortable—perhaps also because the Hotel was not fully booked that day. I have often stayed at small guesthouses and pensions recently, so it was great to experience proper Hotel-style service again, even though this was an annex of a major Hotel. Meals at a Ryokan are often more than I can finish, but here the portions were just right. The pasta in particular was excellent. I was also very satisfied with the services such as drink service at dinner, 24-hour coffee service, gelato after dinner (especially the liqueur-topped gelato, which is available for an additional fee), replenishment of towels and water after dinner, and more. It was also nice that we could use the main building’s private open-air bath at a very reasonable price. The complimentary ramune soda was delicious as well. Two points concerned me: first, the Hotel’s Reservation page stated that they would contact guests by phone or email a few days before arrival for confirmation, but we did not receive any contact. Since it also said that staying might not be possible if there is no response, I called the day before; they simply replied that my Reservation existed without any apology for the lack of notice. Second, while the large in-room jacuzzi filled quickly despite its size and was enjoyable once inside, it was difficult to get out because it is deep and high-sided. This could be dangerous for older guests; having steps or at least a non-slip step stool would make bathing much safer.