We stayed for 2 nights and 3 days in late August while sightseeing around Suwa, Matsumoto, Kamikochi, and Azumino.
The Hotel still feels new and was very clean, and the in-room Facility was well equipped with nothing lacking. The bathroom in particular had a large bathtub, making it spacious and comfortable even just for taking a shower.
We had breakfast, and while the selection wasn’t huge, each item was delicious. We especially enjoyed the creative touches such as smoothies made with Nagano-grown fruit and freshly baked waffles.
The staff were also extremely courteous. We accidentally soiled some linens due to our own carelessness, but when we mentioned it at checkout, they kindly accepted it without any additional charges.
As for amenities, there were no toner or lotion provided, but I think it’s not an issue if you bring your usual ones.
Room cleaning is once every three days, but towels are replaced daily. However, it was a bit disappointing that the bath mat wasn’t replaced. Also, the system of leaving trash bins and used towels outside the door as-is was a little hard to understand at first.
There are many supermarkets around the Hotel area where we could buy local prepared foods and souvenirs at reasonable prices. There was also a nearby ultra-discount supermarket called Lamu that I’d been wanting to visit personally, so I was glad I could go.
By car, Matsumoto city center and Suwa are about 30 minutes away, and Kamikochi and Azumino can be reached in about an hour—very convenient.
The pricing felt fair overall, and we were able to use a hometown tax donation coupon as well, which made it an excellent value.
We had a very comfortable stay and would love to use this Accommodation again if we have another opportunity.