Itoen Hotel Shima

Not only were the cleanliness and comfort excellent, but I also felt this was a wonderful Hotel thanks to the staff’s attentiveness, thoughtfulness, and teamwork. As we were traveling with my elderly parents, I contacted the Hotel in advance about a few concerns, and they kindly offered helpful suggestions. On the day of our stay as well, they showed such considerate care and checked in on us so often that I almost felt sorry for troubling them. Although it was a Saturday in the last week of May and I’m sure there were many guests, it was very quiet. There was no crowding at meals or in the baths, and our Room—spotlessly clean—was very comfortable. Even my father, who usually uses an Onsen only once wherever we go, said “My body feels so much lighter!” and went in twice—both evening and morning. We were also very grateful for the private bath. My sister had been avoiding Onsen because she was self-conscious about her surgical scars, but thanks to this stay she was able to enjoy an Onsen again for the first time in a long while, which made her truly happy. Thanks to Itoen, our whole family was able to relax comfortably and have a wonderful time together—we are filled with gratitude. I will strongly recommend it to friends as well! Thank you very much.

I made a last-minute Reservation.The price was affordable, and the buffet was delicious.I’d love to stay again!