Le Grand Karuizawa Hotel & Resort (Granbell Hotels & Resorts)

I was able to enjoy an extraordinary getaway at this quiet mountain Resort Hotel, with a soothing atmosphere and magnificent views of Mt. Asama. The staff’s warm smiles and consistently professional, top-class hospitality were truly comforting. Dinner while watching Mt. Asama at dusk from the mountaintop was a special experience you can’t find anywhere else. From the spa’s open-air bath, the sky felt vast—I imagined how beautiful the stars must be on a clear night—and afterward I cooled down with a soft drink at the poolside bar. The view from the pool over the European-style buildings, courtyard, and Mt. Asama beyond was also outstanding. It was a Resort Hotel where you can enjoy a truly special summer retreat.

I was disappointed before because the twin Room had almost no view, so this time I chose a double Room. The view of Mt. Asama was wonderful. If possible, I would appreciate a Hollywood twin setup. The dinner course was delicious—especially the chilled corn soup, which was sweet and became my favorite. The presentation was beautiful, and the flavors were not too strong—just right.I arrived early and check-in was quick, but I still couldn’t enter the Room yet. Does this Hotel not offer a welcome drink? Since it’s summer, I would be happy if something could be provided. I asked to be taken by cart to the mountaintop terrace to cool off, but there wasn’t even water available there either. (It seems drinks are served after 3:00 p.m., both near the pool and at the mountaintop.) There are no vending machines on the property, and since it’s in the mountains, I hope you can improve this.That said, as always, your garden has beautiful flowers and is rich in nature. While walking down using the outdoor stairs from the mountaintop area, I heard rustling—when I looked over, a deer was running up!This is a Hotel I would definitely like to visit again.