星野集团 RISONARE 热海

We visited on a family trip!We travel a few times a year, and this was our first time in Atami and at RISONARE. We were excited for days beforehand, full of anticipation. The Room met our expectations, and the activities made it a very satisfying trip.The only disappointment was the layout of the buffet venue “Mogumogu.” Since we were in Atami, we had hoped to enjoy the night view at dinner and the scenery at breakfast, but we were seated in a tucked-away area where we couldn’t really feel the views, which lowered our excitement. Of course, there were seats where you could enjoy the scenery, but we couldn’t choose them and were guided to a pre-assigned area. While this makes seating smooth, I would love to see improvements so that guests can dine while enjoying Atami’s wonderful views from every table through a layout change.Other than that, everything was perfect—the Room was spacious and relaxing, and the staff were kind. It was a Hotel with very high satisfaction overall. Our grandchild also loved it, and we’re hoping to visit again around autumn. Thank you very much for this stay.

The views and service were wonderful. The kaiseki dinner during the fireworks was both beautiful and delicious, making it a truly special time for our family!