ANA Holiday Inn Resort Shinano-Omachi Kuroyon

I always stay for one night to refresh after traversing the Tateyama mountain range.As always, everything is flawless.It’s one of my favorite Hotels.I’ll stay again during the autumn foliage season.Thank you as always for your courteous service.

As we did last year, we stayed again this July for two nights. This time we chose late July; while it was extremely hot around our home, Shinano-Omachi was wonderfully cool, reminding us what a fantastic summer retreat it is. During our stay, we had no issues using the Facility. The property was very clean throughout, and all staff were kind and helpful, allowing us to spend a truly comfortable time. We were also very satisfied with the meals. Both dinner and breakfast buffets offered an abundant selection of fresh local vegetables and ingredients, all of which were delicious. At dinner on the second day, perhaps due to some staff being absent, there were moments when the service seemed slightly unsure; however, we could clearly see how hard everyone was working, which left a very positive impression. It wasn’t an issue that would lower our rating—dining deserves a full five stars without question. The freshly made omelets at breakfast were especially outstanding. The high-quality selection of herbal teas and desserts such as fresh blueberries and pudding were also excellent, showing great care in ingredients and quality. In addition, one major highlight of the Facility is that the pool and fitness center can be used at no extra charge. Around the Hotel is a beautiful forest filled with rich fragrance, and we felt the natural surroundings were wonderful.Thank you for a comfortable stay. We would love to return again.