Awara Onsen Grandia Housen

We were truly impressed and grateful for your thoughtful consideration for our elderly family member, including the upgrade to a more spacious Room and helping us choose the best seating during dinner.This was our third stay, mainly for my father, who loves the large lounge, the all-inclusive plan, and the luxurious dinner buffet.Each time we visit, it feels like the service and cuisine have become even better.With features like handrails and minimal steps throughout, we felt genuine hospitality across the entire Ryokan—an outstanding Onsen Ryokan.

We stayed with you at the beginning of August. We visited with 2 adults and 3 children (6th grade, 3rd grade, and kindergarten), and everyone was extremely satisfied.Our Room was the Deluxe Kousuiden with an open-air bath, and the atmosphere of the private open-air bath was amazing—our kids went in so many times we lost count! (LOL) Of course, the shared baths were also excellent, and since towels are provided there, we never had to worry about running out no matter how many times we bathed.The dinner buffet wasn’t “buffet-level” at all—it was truly delicious! The sushi, steak, and Häagen-Dazs were all fantastic. It was so good that I even managed to drink less alcohol than usual (LOL).The Facility options for kids were also great (arcade games, lounge, water play area outside the lounge, table tennis, etc.), and our family promised we would definitely come back. Also, my wife accidentally left her wallet in the safe when we checked out. Since we had to catch the dinosaur train, we didn’t have time to go back for it—but your staff checked immediately and reassured us so we could keep enjoying our day without worry. It arrived by mail the day after we got home, which really helped.We’ll definitely come visit again!