Hotel Okura Fukuoka住客评价与感想 - 第4页

(福冈县/直通中洲川端站) [共264间客房]
综合得分
4.50
精彩 (131)
  • 客房・设施
    4.56
  • 设施・设备
    4.40
  • 接待・服务
    4.69
  • 餐饮
    4.55
  • 温泉・浴池
    4.22
  • 满意度
    4.58
  • 5.00
    rubis815

    As expected of Okura.

    I stayed after several years. Above all, the hospitality of the staff was wonderful. Everyone greeted me with a lovely smile, making my stay pleasant. The room was well-cleaned, and the amenities were good, allowing me to relax. The breakfast buffet at Camellia had a wide variety, with a good balance of Hakata specialties and familiar dishes, and it was so delicious that I ended up eating too much. Thank you very much.

  • 5.00
    キムたけ

    Comiket is warm.

    The staff were friendly and approachable, making my stay comfortable.

  • 4.00
    piyo_piyo_pi_chan

    Thank you for your hospitality.

    I used to stay at this hotel occasionally, and this time I used it because I had business at Kyudai Hospital. It's very quick to get to Kyudai Hospital as it's just one road away. It's been quite a while since my last stay, so I went with the feeling of a new guest, but I was surprised that they remembered I was a previous guest. I was also grateful for the amenities prepared for children. It's inevitable due to the existing structure, but the road from the hotel entrance to the underground parking is very narrow, and it's hard to tell where to park to be close to the hotel lobby. I parked while recalling how it used to be, but this parking lot is incredibly famous and has a lot of big cars parked. Some cars are parked using two spaces, and the width of one space is narrow, which is a bit frustrating. The neighboring Anpan Museum is in a foreign district. And the mall below, Inimini Mamimo, is really empty. Although this is not directly the hotel's responsibility, the hotel itself feels a bit rustic, which is a bit of a shame. I will use it again.

  • 4.83
    歌舞伎姫

    It was comfortable.

    Stayed for 3 nights. On the first night, there was a slight "go" sound in the Room, so I informed them the next morning, and they changed the Room for me. It was a quiet twin Room, so I was able to relax. The meals included local specialties, which I enjoyed.

  • 4.80
    しーちゃん？

    I was able to stay comfortably.

    This was my first stay. When I parked in front of the hotel with a rental car and unloaded my luggage, they immediately brought a cart and carried my luggage. The Diamond member benefits, such as room upgrades, drinks, and late check-out, were also good. The room was compact yet functional, and it was the first time I saw a unit bath with a door instead of a curtain. They greeted and guided me when I went out and returned. I think it's a solid hotel. The view from the window was nice, with islands visible. I would like to stay again when I come to Hakata.

  • 2.00
    11tabi

    No towels available.

    The bath towel and face towel were forgotten to be set up, and I realized it after getting into the bath, which was terrible as I was soaking wet.

  • 5.00
    カナザワコ

    Conveniently located near the subway

    As mentioned in the title, it is conveniently located close to the subway (directly connected, so you won't get wet in the rain), and it's easy to access from the airport, as well as to Hakata and Tenjin. The bathroom had a sliding partition instead of a shower curtain, which provided a sense of security and was great. The shower water pressure was strong, which was also a big plus. While some parts, like the light switches, give a sense of history, I think it's a great Hotel overall. I also love the scent when you enter the Hotel.

  • 4.80
    ｍｏｒｏｃｈａｎ

    Girls' night out with friends

    The hotel staff's service was excellent, and the room was lovely, allowing us to enjoy a relaxing girls' night.

  • 2.60
    johnny22

    Disappointing

    I occasionally stay here during business trips, as it is recommended by major companies in Fukuoka. Overall, I have always felt that the charm of this hotel lies in the sense of prestige associated with Okura, especially in terms of customer service. However, this time was a bit different. When I asked for a courier service at the bell desk, a foreign staff member, who seemed unfamiliar with the process of assembling the dedicated box, was still trying their best. Unfortunately, it didn't go well, and I was kept waiting for quite a while. Meanwhile, two Japanese staff members in black uniforms standing nearby were aware of the situation but continued chatting among themselves without offering any help. Feeling disappointed, I ended up giving them a word of caution but decided to abandon the idea of sending the package at that moment. It's not about the staff being foreign, but I felt that, even if it wasn't the Okura brand, they should have handled it properly as a team. At least, I have never seen such a scene at the Tokyo or Kobe locations, which I occasionally use. With the increase of luxury foreign hotels, I believe that this long-established brand hotel is a valuable example of Japanese hospitality, and I hope they do not tarnish that reputation themselves.

  • 5.00
    亜音

    Every time is very comfortable.

    I had a very comfortable stay. The room service here is particularly excellent. The food is delicious, and they offer small sizes, which is really appreciated. I caused some trouble with the coffee machine malfunction, but I am grateful for the staff's courteous response. The facilities are old, so there are some inevitable aspects compared to new hotels, but I think the service more than makes up for it.

  • 2.83
    pom170

    The room was as it a...

    The room was as it appeared in the photos, but the unit bath had a terrible smell (ammonia odor) which was tough to endure... The origami crane placed on the bed was a nice touch. The sweets from the pastry boutique on the first floor and the breakfast at Camellia were plentiful and delicious. The front desk staff were also very pleasant.

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  • 4.67
    ♪あみ♪

    I was able to relax slowly.

    This was my first time using this accommodation. It was my third visit to Hakata in my life, and I was really able to relax. The staff's response was wonderful, and I was filled with gratitude. However, I felt uncomfortable at the restaurant after checking out, so I gave the service four stars. If I have the opportunity to visit Hakata again, I would like to use Okura again. It was a very satisfying stay and a memorable birthday. Thank you very much.

  • 4.00
    ぼっち太郎

    Solo trip to Hakata

    I used this hotel for a solo trip to Hakata as a reward for myself. There's no doubt that it's a good hotel. However... my impression is that while it has elegance, it lacks energy. I look forward to its further improvement.

  • 以下点评已发布超过2年。 当前提供的服务或设施可能与记载内容有所不同。

    4.80
    Jimpei

    Very comfortable service and facilities.

    I used Hotel Okura Fukuoka for the first time. As expected, the front desk, service, lobby, and guest rooms were impeccable. There were no reductions in amenities, which are often seen recently, making it comfortable. Additionally, when I requested the loan of wine glasses and a wine opener to enjoy my own preferred wine in the room, they provided wine glasses suitable for the type of wine (red) and even chilled them before bringing them to the room, showing attention to detail. One point of disappointment, which is a personal preference, is that I would prefer to avoid bathrooms where the bath and toilet are together. It's not something that can be easily addressed, but please consider it for the future.

  • 4.67
    yukiguma1

    It was a comfortable stay.

    I stayed at Hotel Okura Fukuoka for 2 nights and 3 days for the first time in four years. Before my stay, I was contacted and was able to convey the reason for my stay and my preferences, allowing me to enjoy the thoughtful service not found in foreign hotel chains and meals that met my expectations. I plan to use this hotel again on my next visit to Fukuoka.

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