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The score for the onsen and bath includes the large public bath at Hotel Shouhou. The onsen at Hotel Shouhou had a spacious indoor bath, a large open-air bath, and many washing areas, making it very pleasant. If given the chance, I would like to stay at Hotel Shouhou as well. The

Dinner and the kaiseki cuisine at “Hikariya Higashi” were wonderful. “Hikariya” is a restaurant renovated from the kura residence of the prestigious former merchant house “Mitsuya,” and dining in this dignified, historic setting made for a truly enriching time. The macrobiotic-ba

The Room was spacious, divided into two large zones with four bedrooms, and it was excellent. The meals (French cuisine) and wine were delightful, and the mood of the garden bonfire at night was wonderful. We fully enjoyed the resort atmosphere. The only minor drawback was that t

It was the Ladies’ Plan. At the front desk, I received a mini set of Jill Stuart shampoo, treatment, and shower gel. The Room had a large TV and a clean bed, and the lighting could be adjusted with a stylish control panel. The loungewear with gold trim was lovely. There was also

I used the Plan with breakfast included. The staff provided excellent service, and I was very satisfied with the breakfast. When I was troubled by a persistent cough, they kindly offered me cough medicine, showing perfect attentiveness. I believe this Hotel offers more value

There was a bathhouse on the first floor separate from the room, and it was nice to be able to relax and warm up in the bathtub. Also, there was a free coffee machine on the first floor, and I was happy to be able to enjoy coffee without hesitation. There was a convenience store

Relaxing in the large bath and sauna is truly the best. The room was clean, and the complimentary financier was delicious. Everything, including the service, is consistently above a certain standard, so I can stay here with peace of mind every time. I look forward to staying agai

Also, I really liked the chair in the Room—it felt like it had a memory-foam cushion and was very comfortable. The bath in the Room is a good size and deep enough to soak properly. One small thing I especially liked was how long the bath towel was. I’ve stayed at plenty of Hotel

I highly recommend the Iroha Grand Hotel Matsumoto. After all, it has the latest buildings and facilities. The bathroom is also clean, and it's completely different from the nearby three-star hotels. Foreigners were also staying there.

The Room was clean and cute, with a washing machine and microwave, making me want to have a Multiple Night Stay. The large public bath with a birch motif was soothing for both body and mind. It seems that many foreigners also use this Hotel, and I made eye contact with a lovely l

All of the staff are always smiling, and their prompt, courteous service made my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless cleanliness throughout and the beautiful views—making it a perfect time to unwin

My biggest issue at hotels is always the pillow. I’m not a fan of those soft ones or memory-foam pillows… but this Hotel offers buckwheat-husk pillows for loan, just like the one I use at home. That alone is a huge plus for me—though it’s probably a very personal preference. The

■ Service/Staff The front desk staff provided very pleasant service. ■ Onsen/Bathroom This facility does not have an Onsen or large communal bath; only unit baths in each room are available. Bath salts were provided at check-in for use in the room's bathtub. ■ Facility/Equi

I used it on a weekday night. I mistakenly booked a smoking Room, but they changed it to a non-smoking Room for me. They also upgraded my Room from a single to a double. The parking lot is first-come-first-served, but it's free and close to the station. Even though it's ol