Ga Kuroyama × Lưu trú thưởng thức hương vị mùa thuĐánh giá cao về dịch vụ và phục vụ của Khách sạn·nhà trọ kiểu Nhật

The bath and in-room dining were both excellent. This is an Accommodation we would definitely like to visit again.

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

I chose this Accommodation because of its high ratings, but it exceeded my expectations—one pleasant surprise after another. Some places these days feel short-staffed, but here the service from the kimono-clad staff was outstanding, and they answered every question warmly and perfectly. I was deeply moved after finishing in two days the biography of the first founder (the proprietress’s mother), written by the current proprietress—I ended up buying a copy. The building was filled with artworks and gorgeous fresh flowers, with thoughtful touches everywhere that anticipated every need. At breakfast and again at the entrance when we departed, the proprietress greeted us with a warm smile; her mother’s teachings clearly live on here. Niigata isn’t easy for us to visit from Kanto, but I truly want to come back with my family.

I traveled with my mother in her 80s. The staff, the meals, and the baths—everything exceeded our expectations. My mother was very happy too. We had a Multiple Night Stay, and they made sure the meals didn’t repeat, and everything was delicious. If I had one request, since it was a hot summer, I would have appreciated a refrigerator with a freezer compartment to freeze ice packs (it was refrigerator-only).

All the staff were kind, and the property was clean. The Hotel did feel a bit dated. Breakfast and dinner were both very delicious—much better than I expected for the price. The Niigata rice was especially good. The complimentary snacks and drinks in the lounge were also nice. Roasting marshmallows over the irori at night was fun. The large public bath and open-air bath, fed by a private hot spring source, were excellent as well. However, it seemed a little different from Tsukioka Onsen’s typical emerald-green water with a thin oily film on the surface. Maybe there is a lot of added water? I’m not sure. Even so, considering the value for money, meals, various services, and how kind the staff were, I think it’s a good Hotel. Thank you for taking care of us. The town area of Tsukioka Onsen is beautifully maintained and very pleasant. It’s an Onsen I would definitely like to visit again.

Both the space and the hospitality were very comfortable. At the end of dinner, rice and eel were served, but the eel was tough and the seasoning wasn’t to my taste. The rice was very delicious. As a Diamond member gift, I received rice. I plan to cook it in a clay pot. The bath is on the small side, but it was very clean with a faint sulfur scent—truly the best Onsen I’ve ever experienced. I was worried because I had facial allergies, but instead the itching went away and the redness subsided. Once again, I was impressed by the power of nature. Thank you very much for taking such good care of us.

I stayed in Room 311 in GATEI, and the tatami floor creaked a lot, so it might bother some people. Other than that, everything was very good. The bath was hot and kept me warm afterward, which felt great. There is a sauna, but no cold plunge pool, so you can’t use it the same way as a typical public bathhouse. The sulfur Onsen had quite a strong smell, though I thought that added to the atmosphere in its own way. The smell does linger throughout the Hotel, though. I only had breakfast, but it was very satisfying—especially the miso soup.

We had a comfortable stay. Thank you.