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I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

The staff's service is excellent, and they provide shuttle service and plenty of information about Kamakura. There are also many temples around that you can visit on foot. Enjoy creative Italian cuisine at the live kitchen counter, and the wine selection was also good. The room's

The excellence of the "Club Lounge" and the warm, kind hospitality of all the staff, including the floor manager, exceeded our expectations and left us deeply impressed. Additionally, the variety of breakfast options and light meals during cocktail time at the Club Lounge (which

The entire Hotel has a sense of cleanliness, and I love the space. I also thought the flooring in the guest rooms was nice. The staff at the lobby were calm, friendly, and provided the highest level of hospitality, making my stay pleasant. There are many Hotels I want to stay at

With Halloween decorations everywhere due to the season, and beautiful fresh flowers in front of the reception, it was truly delightful. The lounge exclusively for guests also had outdoor terrace seating where we could enjoy the pleasant breeze from the harbor in both morning and

From the stylish front desk area to the spacious Room, everything was excellent. The bathroom and toilet were very clean, and the pajamas were comfortable as well. Breakfast was high quality and satisfying. The bakery inside the Hotel was also delicious—both in appearance and

A message card and a small gift were prepared in the Room, which deeply moved us. Staying in the Luxe King Room on the top floor, we enjoyed the stunning night views of Minato Mirai and Bay Bridge. The staff were very pleasant, and the French toast at breakfast was exceptionall

At check-in, the front desk staff gave a courteous explanation, and I had a pleasant stay. There was a Review saying it falls between an upscale Hotel and a Business Hotel, and that was exactly right. The breakfast venue was a bit small and felt crowded, but I enjoyed the meal. I

The highlight of this Hotel was definitely the breakfast! I didn't have high expectations for a rice ball breakfast, but to my surprise, the rice balls with incredibly delicious rice and fillings were amazing. The miso soup was also excellent, and even the pickled radish served

Among Business Hotels, Richmond Hotel is my favorite because the Room is spacious and the Facility is excellent. The large desk with a desk lamp and the comfortable caster chair made my stay very pleasant. The slightly larger sofa is also a nice touch. The entire Room is bright,

The Room has been renovated and is very clean. A DVD player was provided in advance, and there’s a 50-inch TV with a large screen where I watched my own DVD—Monteverdi's opera "The Coronation of Poppea." It was enjoyable even from bed! The bathroom features ReFa showerheads

Everything was well taken care of, and I was able to enjoy a comfortable trip. It was also great that the Hotel is close to convenience stores and the station. When I asked about a nearby bus stop for sightseeing, the front desk staff responded kindly and helped me find it smoo

This was my first time staying at this Hotel, and I was extremely satisfied with it. We stayed in a Superior Twin room on the 12th floor for two nights with breakfast included, as a group of three including a toddler. First of all, the breakfast burger was incredibly delicious!

There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed atmosphere. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was convenient

It’s a wonderful Room with a great view, so I would be happy if these issues could be improved. I’m planning to visit again in a few months, so I found myself hoping for a different Room next time. I love this lovely Hotel and plan to continue staying here in the future—thank

The Room was well-cleaned, had a sense of cleanliness, and I was able to relax comfortably. I enjoyed shopping as there were places like Colette Mare and Summit Store. Access to the Red Brick Warehouse was also convenient, about a 5-minute walk from the Canal Park Station of the

The Hotel is close to the station, so it was easy to drop off my luggage and head out. Amenities were self-service, but there was a good selection of teas, which I appreciated. The desk was spacious enough and the bed was comfortable—overall a very satisfying Hotel. There is an I

There is a PRONTO on the first floor of the Hotel, and a convenience store nearby, which was convenient. One minor point: for eco reasons, the lower roll of toilet paper was left wrapped with instructions to use it only after finishing the upper roll; when we removed the wrapping

The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.