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I stayed for the first time. The room was spacious, and the Heavenly Bed was comfortable, allowing me to relax greatly. Although the number of food items and types of alcohol during the afternoon and cocktail time at the Executive Lounge was limited, the taste was delicious and s

In my room, there were welcome chocolates, cookies, fruits, and even a birthday plate—such thoughtful gestures moved me! They always surprise me with something special each time I visit; even without surprises, their exceptional hospitality never fails to impress me. The relax

The Room was spacious, clean, calmly furnished, and very relaxing. Also, if you check the route from Osaka Station or Umeda Station to the Hotel in advance, you can get to the Hotel with hardly getting wet even on rainy days, which I found very convenient. In addition to its gr

The view from the window was amazing, and both the Room and bathroom were spacious and comfortable. It was quiet with no noise from the hallway, so I could truly relax. Breakfast was also excellent—there was a wide variety of options and everything tasted great. They even had spa

I chose the Western-style breakfast, but the Japanese options were also extensive; it was the best meal I had during my stay in Osaka. The front desk staff were outstanding, and everyone—from the waitstaff and chefs to the Room attendants—greeted me warmly, making my stay truly

The room had 2 beds, a sofa bed, and a single bed, all comfortable for a good night's sleep. There was even a three-sided mirror dresser with actress-style lighting. The view from the room was great, and we enjoyed Onsen in the private bathroom. Being right in front of Fukushima

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

You can take a walk to the museums in Nakanoshima, and it's a perfect location for exploring the Yodoyabashi, Kitahama, and Honmachi areas. The Room is spacious, with plenty of room to open a suitcase on the floor, and there is a two-seater sofa, making it very comfortable. M

The chai served at breakfast was also incredibly delicious—I couldn't help but ask for refills multiple times. I enjoyed a leisurely meal, admired the beautiful view from my room, and had a truly fulfilling time both physically and emotionally. I would love to stay here again

What I liked I chose the Room-assigned-at-check-in Plan, and they gave me a room with a queen-size bed, so I had a very comfortable stay. The TV was positioned so it was easy to watch from the bed, and I could use my own account to watch streaming services—perfect for someone lik

The room on the upper floor had a beautiful view, and the night view was especially fantastic. As I was traveling alone, I was able to relax and enjoy the lovely room. The service, room, and accessibility were all highly satisfactory, and I would like to stay here again the nex

The lobby and lounge also had lovely interior design. Both the lounge coffee and the breakfast coffee were delicious, and I was very satisfied. I chose the American breakfast, but the Japanese set also looked delicious. There were many guests from Europe and North America, and I

She mentioned that the front desk staff provided very courteous service, which made her very happy. I deeply appreciate your kind and warm assistance to my mother, who was feeling uncertain in an unfamiliar place. It became the perfect gift of wonderful music and a comfortable ho

We stayed for two nights in a Suite and a connecting Room. We were completely satisfied with the Room, service, and food. The location—inside KITTE Osaka—also meant we could enjoy dining outside the Hotel without ever going outdoors. For dinner on the first night, we had takoyaki

It was spacious, clean, and had a great view, which made us very satisfied. The flooring was especially beautiful, and with socks provided, we could relax barefoot in the room—something unique for a Hotel experience. In the early morning, I enjoyed working out at the gym whil

Additionally, we were delighted by the thoughtful celebration arrangements including balloons, cake, Japanese sweets, non-alcoholic champagne, and chocolates. We also enjoyed using the pool and spa facilities; they were clean and provided an elegant experience. One concern was

The staff were also kind and attentive. It was crowded, but I was able to use Umekita Onsen as well. The Room has a fine bathroom too, but a large Onsen is perfect for relieving fatigue. This Hotel has become one I’d like to stop by and stay at again—whether to unwind from

Not only is the interior concept exceptional, but the sophistication and professionalism of the staff also provide unparalleled service. The smart service of the hotel car provided at departure left a deep impression, making it one of the hotels I definitely want to visit again

The open-air bath is especially impressive—set on a corner of the building where you can enjoy views of Osaka Castle Park and the river, and designed as an infinity-style bath—making it one of Japan’s finest spaces. Among recently opened hotels in Kansai, including luxury hotels