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Thank you so much for your exceptional hospitality and ensuring our comfort during our stay at your hotel; it allowed us to relax both physically and mentally. Thanks to your thoughtful arrangements, my mother had the best birthday ever. This is definitely a place we'd love to

The Chinese restaurant, Togen (Tougen), was incredibly delicious no matter what we ate, especially the chili sauce prawns and Chen Mapo Tofu, which were particularly excellent. Thanks to Castle Hotel, we were able to spend a wonderful and comfortable time. Thank you very much.

Upon entering, it felt like a dreamland with Kumamon dolls, two sets of bunk beds, a slide (super fast!), free-flow drinks including juice and alcohol, toys placed everywhere, and a huge cypress bath—truly a special room for both adults and children to enjoy. Watching my child p

On the morning of checkout, she was so sad to part with Kumamon that she burst into tears (laugh). Both dinner and breakfast had a wide variety of delicious options. The staff were all very kind and attentive. We would love to stay here again. Highly recommended Hotel!

The location, facility, and service are all excellent. Although it is said to be part of the JR hotel group, it is far superior to the Nagoya Gate Tower Hotel where I stayed two weeks prior. All the staff greeted us with smiles and cheerful attitudes, which was very pleasant.

Room 804. Top floor. The room is excellent. A simple and spacious room with twin beds. An outer bathroom that makes full use of the width. On the left side, there is a bathtub with a jacuzzi. I thought it was heated water, but the jacuzzi water is also Onsen, and after entering,

I ended up creating a membership card. When leaving the Hotel, the staff would say "Have a nice day," and upon returning, "Welcome back." The staff's service was excellent. The Room was clean, and I enjoyed the delicious breakfast. I would like to stay at this Hotel again

Thank you for your stay. Conveniently located near the bus terminal, Kumamoto Castle, and the downtown area, yet very reasonably priced. The front desk and breakfast staff provided excellent service, and when I dropped my chopsticks, they promptly brought me a new pair. The s

I was there for a live event, and the access was great, so I was very satisfied. The best part was definitely the front desk staff's service. When I went out, they said "Have a nice day," which made me a little happy. The chair in the room was comfortable to sit on, and the

Also, the good taste of that space is wonderful. I occasionally have a one-night stay in Kumamoto, but it was truly an excellent hotel where I could spend my time comfortably. I'm surprised at why I hadn't noticed it until now. I will definitely stay again; thank you to al

It felt like a 4 out of 5. Considering the price, I’d say it’s a 5 overall. A big plus is the excellent selection of restaurants within walking distance: McDonald’s, Saizeriya, and Starbucks are all close by! Convenience stores and large shopping facilities are also nearby. A dow

First, I arrived at the hotel, went for a walk to Sakuramachi, shopped at places like Kaldi, soaked in the hot spring, and indulged in reading manga while eating ice cream, a blissful time. I had ramen at 9:30 and went to bed. Breakfast was a delicious local menu. I took another

Despite being in the city, it was surprisingly quiet and very pleasant. The toilet and bathroom are separate, allowing for a relaxing bath. The staff were attentive and quick to assist.

They also greeted us with smiles when we went out in the evening and in the morning. Their attentiveness at checkout was excellent as well. I truly felt they were professionals. The Room and bath were both very satisfying. I would definitely like to stay here again when I vis

Fortunately, I found a Deluxe Twin Plan. The entrance was marked as a special room, and although the interior was simple, it had a spacious living area and a windowed bath separate from the toilet, which allowed me to relax. However, since there was an independent washing area, I

We stayed here as a couple due to an unexpected errand. It said there was an artificial Onsen, and since we arrived early, we planned to use it briefly, but it was very nice. Breakfast wasn’t amazing, but it was good. Parking was inexpensive, and convenience stores were nearby, s

- The location is excellent. ① Close to Suizenji Park ② Easy access to public transportation (trams, express buses) - Convenient for dining and shopping in the city - The Room is clean and comfortable - The staff service is impeccable. Additionally, the surroundings of the Hotel

Above all, it’s inexpensive. Getting a JPY 3,000 dinner voucher and free breakfast for JPY 10,000 is excellent. Most of all, the izakaya inside the Hotel on the first floor was incredibly delicious and clean—I was completely full and very satisfied. I ordered a course of around J