Xung quanh Khu trượt tuyết Shizukuishi × Lưu trú nổi tiếng với bồn tắm ngắm tuyếtĐược đánh giá hài lòng cao Khách sạn·nhà trọ kiểu Nhật

It was a truly relaxing experience. The view from the room was spectacular. The bath was an open-air bath surrounded by the forest, offering a heavenly experience. You can enjoy different types of baths with unique atmospheres. At night, you can marvel at the star-filled sky. Meals featured an abundance of local ingredients from the prefecture, and drinks were reasonably priced. I had an amazing time and would love to visit this accommodation again. Iwate is vast, and there are still so many places I want to explore!

We stayed for two nights during Silver Week 2026. We were very satisfied with the location, Facility, and meals, and gave 5 points to every category except hospitality and service. In particular, the Silver Week–limited “Grill Dining” at the in-Hotel restaurant “Ibuki” was excellent. We enjoyed not only the two grilled dishes but also the semi-buffet options. We also had wine and were able to relax and enjoy dinner as a family. We also joined the nighttime Galaxy Ropeway event. Unfortunately, it was cloudy so we couldn’t see any stars, but they made thoughtful efforts—such as spending time on the lawn and listening to a projector-based explanation of the night sky—so we still enjoyed it to some extent even without visible stars. On the other hand, we were disappointed with Room cleaning on our second night. After going out in the morning following our first night, we returned to the Hotel around 6:00 p.m. and found that our Room had not been cleaned; used towels and other items were left as they were. Since we had a Reservation at “Ibuki” from 7:00 p.m., we contacted the front desk and asked them to take care of it while we were at dinner. Later, before 7:00 p.m., fresh towels and yukata were delivered to our Room, but ultimately no cleaning was done. The response also felt rather procedural, and we did not feel there was sufficient explanation or apology regarding why cleaning had been missed. I understand that missed cleaning can happen due to miscommunication; however, including how it was handled afterward, I rated hospitality/service as 2 points this time. Because everything else—such as dining and facilities—was highly satisfying, this was particularly disappointing. I hope this will be improved in the future.