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Surrounded by delicious meals, a free-flowing natural hot spring bath, and adorable cats, I was able to spend a gentle, peaceful time. Thank you very much.

We had the pleasure of enjoying the private dinner Plan at Soro Residence. The cuisine was not only delicious, but each dish was beautifully presented like a work of art. The flowers arranged to match the dishes and the floral decorations throughout the Room were truly wonderful, creating a special space that felt extraordinary. The wine pairing was also exceptional—each time we paired a sip of wine after a bite, both were elevated, and we were repeatedly moved by how much the flavors opened up. In addition, all staff provided warm and attentive hospitality from start to finish, allowing us to spend a comfortable and luxurious time. Thank you very much for an unforgettable experience.

As always, the hospitality was outstanding. Rather than a scripted approach, each staff member’s personality shines through in their service, which leaves a lasting impression and makes the stay truly comfortable. I always hope to be the kind of guest the team is happy to welcome. This time we also used your affiliated golf course and a restaurant at The Busena Terrace, and it was very reassuring that information was shared seamlessly between them. It was the busy summer holiday season with many families, but since it was just the two of us as a couple, The Atta Terrace felt calm and especially relaxing. On our way home we talked about wanting to stay for about a week next time. We’ll do our best until we can return again.

The ocean stretching across the large windows and the wonderful space filled with soft light made our time there truly blissful. The BBQ while watching the sunset was also amazing. As a family, we ate and drank while watching the colors of the sea and sky change, leaving both our

It rained for three days, but I was able to relax while enjoying the ocean view from the Hotel lounge and balcony. The breakfast bread looked delicious, a true delight for bread lovers! Even in the rain, car arrangements were smooth, and the staff's attentiveness made it a ve

This was my first time visiting Hakodate. The view from my Room at Tokyu Stay Hakodate was amazing—I could see the mountains, the sea, the morning market, sunrise and sunset, and even cruise ships. And there’s an Onsen too! Absolutely perfect. I’ll definitely be back again and again, flying in from Haneda to stay here.

My daughter stayed here in June for her wedding. Hakodate is one of my favorite cities, and I have stayed at many Hotels there. This time, since we had the wedding, we were looking for a Hotel where she could relax as much as possible, so we chose this Hotel, which I had been interested in for some time because of its great Reviews. According to my daughter: The service was extremely courteous, the breakfast was delicious, and there were plenty of amenities and thoughtful items to enhance the stay (such as a coffee grinder and hair iron), making it very comfortable. Next time, I would love to stay here myself. Thank you to all the staff for your kindness.

The onsen features exotic interior decor with ylang-ylang and lemon aromas, making it a delightful experience. At night, lights are dimmed for a short time to enjoy stargazing—creating a romantic atmosphere with views of the sea, stars, and Mediterranean-style streetscape. The ea

On this trip, we made a Reservation for three twin Rooms for three groups: my son and his wife with their infant, another family, and my third son. The in-room bath was a little small, but it was separate from the toilet, which made it easy to bathe our infant safely in the Room. The view of the sea in Beppu from the Room was also very beautiful. The Onsen was not too hot and felt great. The shower had a ReFa shower head. There was a wide variety of food, and my younger son and daughters-in-law were very satisfied. The staff kindly spoke to my eldest son’s child (who is still only two) and even lent us some toys. They also lent my other daughter-in-law, who was holding an infant, a basket-like baby bed so the baby could lie down, which made her very happy. Thank you to the lounge staff. I was also surprised that guests go barefoot throughout the Hotel—there were no slippers at all. It was very relaxing, and even our toddler felt safe walking around as if we were at home. We were extremely satisfied and would love to stay again if we have another opportunity.

The Hotel is located right in front of Miyajima Port, making access excellent and extremely convenient. Even before check-in and after check-out, we could use the lounge and enjoy ice cream, coffee, and other drinks. Depending on the time of day, there was also a momiji manju service, plus vouchers to redeem momiji manju at shops on Miyajima (including fried momiji), and candy ice cream after the bath—everything was thoughtfully provided. The facilities were very clean, and the buffet featured carefully prepared dishes made with locally sourced ingredients. With an all-inclusive plan that included alcohol as well, we were very satisfied overall. The lemon herb tea in the restaurant was especially delicious; we highly appreciated that it used Hiroshima lemons and herbs, to the point that we wanted to buy it. We think it would be great if it were sold in the Hotel’s souvenir corner or similar shop.

it was a blissful one-night stay. Both dinner and breakfast were satisfying in both portion size and taste. The Tango Koshihikari rice was delicious!! Everyone on the Accommodation staff was genuinely friendly, and I was able to spend my time feeling very relaxed. I even got mist

We always use this accommodation for an overnight stay before golf. The room is clean and tidy. My husband seems very pleased with the large public bath and enjoyed bathing early in the morning. This time, I forgot something, but since we live far away, you kindly sent it to us, for which we are truly grateful. Thank you so much. We will stay here again.

It was such a comfortable Room where I could relax without worrying about anyone else. The rooftop area with 360-degree views was also great—I brought up beer from my Room—and the contrast between traffic jams and dusk was striking. Everyone at the Hotel was kind and warm. Next

The service was excellent, with thoughtful attention tailored to each guest. Despite being somewhat challenging guests with both a dog and an infant, we were well-supported through baby gear rentals and kind interactions with our dog. The hospitality made our stay very comfortabl

Thank you again for having us this year, as you did last year. We chose the same Room with an in-room washing machine. It was very convenient, and we used it many times. The shower room and toilet were spacious and clean. Although it’s a double bed, it’s very relaxing. We also chose the Plan with breakfast again, and we were very satisfied to enjoy a delicious breakfast from the morning. I don’t think it was available last year, but the Awamori tasting comparison was free as well. The staff were kind and welcoming with great smiles. There are several restaurants within walking distance for dinner, which is very convenient. Thank you again for your hospitality!

The Room was spacious, and we could relax with a calm view of Lake Ashi right in front of us. Unfortunately, the weather wasn’t great so we couldn’t see Mt. Fuji, but we hope to come back again on a clear day.

I stayed here for my birthday and wanted to treat myself a little. The Room was well kept, and above all, the meals were delicious (a bit generous in portion size, though). The best part was being able to enjoy freshly baked bread at breakfast. The view from the balcony also gave me time to forget everyday life. And most of all, the Hotel staff provided polished, kind, and courteous service that made me want to come back whenever I feel like treating myself again. Perfect in every way!!! It was a truly satisfying stay. Thank you very much.

This Accommodation comes highly recommended by a renowned Hotel critic. Although it is away from central Nagasaki, I think it is a Hotel well worth going out of your way to visit. The Room was of a level you normally couldn’t stay in at this price. We arrived early for check-in, and the staff recommended a walking route around the Hotel—about 40–50 minutes on foot. Since it feels quite isolated without a car, we also had dinner here. It’s an expensive set-course dinner, so my rating was slightly strict because of the price. They also offer an à la carte menu. For breakfast, I chose the Western option. It felt a little lacking that there was only one type of bread—the same round French loaf as at dinner. The Japanese breakfast might be more recommendable. I requested Shuttle Service from the port and communicated by email; their responses were fast and excellent. That alone shows this is a first-class Hotel. Because of the ferry schedule, it looked like we might arrive just before lunch service ended, but they did their best to accommodate our request (in the end we switched to an earlier ferry so it wasn’t necessary). Also, the ferry from Sasebo was not as rough as I had feared—an easy and comfortable 30 minutes. There’s too much to say here, but I’m truly grateful for all the thoughtful care shown by every member of staff. “A Hotel worth making your travel destination.” That’s what this place is.

This was our fourth stay. Thank you for the kind and attentive service from the staff. We were very satisfied with the Onsen, which we could use even late at night, as well as the ice cream, Yakult, and drinks available afterward. It was a wonderful three-day stay. Thank you very much for taking care of us. We would love to stay again.

I have stayed here several times, and I am always satisfied with the Hotel staff, the Room, and the breakfast. The cakes and bread at the lobby lounge & boutique “Fountain” are reasonably priced yet very delicious, and taking them back to my Room to enjoy is something I look forward to every time.