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It was a clean Hotel. It’s about a 15-minute walk from Sapporo Station, so either taking a taxi or walking is fine. The large public bath was spacious, and the sauna was also large. Breakfast was delicious.

Stayed for a family birthday trip. The accommodation had a charming, retro atmosphere that felt like stepping back into the Showa era. There were various rest areas throughout the accommodation, perfect for relaxing with a book or simply unwinding. The retro-style chairs were very comfortable, and even the scent carried an old-fashioned charm reminiscent of the past. Some rooms were located quite far from the bath area, making it feel like navigating a maze at times. In winter, the hallways seemed like they could get very cold. A few minutes' walk from the accommodation was an exclusive bathing area for guests featuring five private semi-open-air baths and one non-private semi-open-air bath. It might be challenging to visit in bad weather, but we went both in the evening and morning to enjoy 100% natural hot spring water that kept our bodies warm—truly excellent Onsen water! However, some parts of the bathtubs and floors had sharp textures due to mineral deposits from the Onsen water, so caution was needed (laughs). The large open-air baths offered three temperature options: cold-feeling lukewarm, very lukewarm, and very hot—but unfortunately none at just-right temperatures. Dinner by an irori hearth was delicious; however, it could get smoky so clothing care is advised. All staff members were warm and provided excellent hospitality throughout our stay!

From the outside, the building may appear old, but inside it is clean and well-maintained. The front desk staff provide excellent service with warm smiles. While the large public bath has an older feel, it is kept very clean. The Room was also clean and tidy. The restaurant offers simple meals, but the staff's attentive service was commendable. Please note that the large public bath can get very crowded depending on the time due to many day-use guests.

Just as the title says! It was great to be able to watch the Lake Toya fireworks right in front of us! Our kids also enjoyed the bingo game! This Hotel was the best part of our trip to Hokkaido! We’d definitely love to stay again!

This time, as a repeat guest, I brought my son along to match his visit home. At the same price, we chose the early-booking perk and upgraded to a sashimi upgrade Plan. That choice was absolutely right—the sweet shrimp and whelk were simply delicious!! The other dishes were also perfectly seasoned, and the portions weren’t too large, so we could finish everything. Each dish was carefully prepared, and we were very satisfied. Breakfast was great too—the hearth-cooked rice timed to our meal was delicious. My husband prefers firmer rice, so it seemed a bit soft for him. I’d love to visit again just for the food.

My spouse and I stayed for two nights. It was our first trip to the Nikko area, and we were really looking forward to it. Although One More Time Heart is on a plateau, it’s located partway up the mountain, and getting there was easy with no trouble along the way. The Room was a private two-story cottage, and both the indoor bath and open-air bath were wonderful—we used them many times. The meals were a luxurious course dinner and very delicious. The rice-grain bread and beef in particular were outstanding. It’s far from our home, but we would definitely like to stay again.

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—the front desk staff and restaurant staff—was very pleasant and welcoming, and I had a truly enjoyable time. The buffet made great use of fresh vegetables and was thoughtfully prepared rather than relying on cheap pre-made sauces. It was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal alone. There were also many thoughtful touches: a sheet listing the names of the mountains visible from the Room window, places to hang clothes throughout the Room (probably for winter ski wear), a towel for wiping around the washbasin, and a cube-shaped power strip with five outlets. It’s a Hotel with great attention to detail. If I can get another Reservation, I would definitely like to stay again.

An early Father’s Day gift: an Onsen trip! He was really happy to relax and take his time enjoying both the Onsen and the meals, and I was glad to see him so pleased.

The open-air bath, large public bath, and sauna were all wonderful… Even though the meals were buffet-style, we could eat without it feeling crowded, and of course the taste was excellent… The all-you-can-drink option was also excellent in both variety and quality… The twin beds were spacious, and the Room size was more than satisfactory… Above all, the waterfall-view lounge… It had a different charm during the day and at night, and I lost track of time just gazing out with a cup of coffee in hand! I wonder if the scenery is completely different during the autumn foliage season? Someday in autumn… it became an Accommodation I’d love to visit again!

This was our first time staying here. They offered a welcome drink, and we chose the BBQ—everything was made with excellent ingredients! At night, the starry sky was beautiful, and it became a wonderful memory for our whole family. We’d love to come again.

Stayed in a Twin Room alone two weeks after the opening. Most guests are foreigners, and the city of Takayama is also filled with international visitors! The staff seemed inexperienced but within an acceptable range. Everything being brand new made the stay very pleasant. The TV is a smart TV comparable to those in a Business Hotel—excellent! The beddings were extremely comfortable for sleeping. The mixed open-air bath requires swimwear, so be sure to bring your own. While the Hotel was great, dining in Takayama city felt tourist-priced; location needs consideration. Famous Hida beef restaurants were fully packed. A hotel I would love to revisit!

While Marriott Hotels are often associated with polished service, perhaps because this is not a large-scale Hotel, the hospitality here was friendly and warm, and every staff member we interacted with had a wonderful smile. I’m sorry for the trouble we caused when my son’s Switch wouldn’t connect to the Wi-Fi. They even contacted a service provider to get it connected, and my son was truly grateful. The Room also felt very Hakuba—woody and simple, but exactly my taste. The ReFa shower head in the bath and the amenities were excellent as well. The meals were also incredibly elaborate and detailed; I was especially moved by the appetizer inspired by Hakuba’s scenery. I often can’t finish a full course meal, but this time I was able to enjoy every last bite. In winter, it seems we’ll be able to see a completely different landscape in many ways, so this is an Accommodation I’d love to revisit during ski season.

Thank you very much for your hospitality. We stayed here during our trip to Norikura. It rained all day, so it was a disappointing day, but the Onsen at Misuzuso and the delicious dinner were truly soothing and turned it into a wonderful day. We used the coin laundry. We didn’t know how to use it, but the staff kindly showed us, and everyone was very courteous. Thank you again.

Most surprising of all was how delicious the meals were. After we were already full, they brought out dessert, and there was so much that we couldn’t believe it—very satisfying. Although the Facility is old, the food made everything OK. The lotus flowers next door were also in full bloom and very beautiful.

Thank you very much for taking care of me during my stay. This was a solo trip to an Accommodation I had wanted to stay at for the past 15 years, and my wish finally came true. It’s been difficult to coordinate schedules with family and friends, so I was grateful that solo stays were possible. The beautiful Tateyama Mountain Range and fresh greenery were stunning. The sea is also appealing, but this time my main goal was to relax quietly and enjoy the Onsen. I chose this Accommodation expecting great cuisine and an Onsen experience—and it was absolutely the right choice! Delicious Toyama specialties that more than met my expectations, and I could truly feel the chef’s careful attention to detail. The view of the Tateyama Mountain Range from the in-room open-air bath, along with birdsong, was unforgettable. I was also deeply moved by the warm hospitality of the female staff in the restaurant. The entire property was clean and comfortable, and I slept soundly for the first time in a while. Next time, I would love to visit again with friends or family. Thank you very much.

We stayed with our 3-year-old child. Our child was thrilled with the towel bear and fruit that welcomed us in the Room. They quickly came to set up a bed guard, and when I mentioned I was pregnant, they kindly replaced the welcome gift wine with something else. When we were about to go out to Pure, a staff member asked about our child’s height and said, “There may not be much for them to enjoy…,” then suggested an alternative—the gondola that was operating. At both dinner and breakfast, everyone spoke warmly to our child and showed such kindness, and it seemed to spark our child’s interest in English. Our child said this Hotel was the most fun of all, so we plan to join Hilton Club and definitely return in the winter season! Although most of the staff were from overseas and we communicated mainly in English, this Hotel had the best hospitality of any we stayed at during our time in Hokkaido. Please share our sincere thanks with all of your staff.

Dining by the atmospheric irori hearth was wonderful in both ambiance and taste. Breakfast was not a buffet, so we were able to enjoy it at a relaxed pace. The staff were kind, and it was a comfortable Accommodation. The sink being unusually low bothered me a little, but it wasn’t too inconvenient. I was happy that the in-room bath had tiled walls that gave a nostalgic Showa-era feel. Thank you very much for taking care of us.

I booked a 3-night stay for the ayu fishing tournament with No Meals Included, but thank you for accommodating my request to add meals for two days. The variety of baths helped me relax and recover from fatigue. Personally, I would be happy if there were a coin laundry available. I’ll do my best so I can come again next year. I’m very satisfied.

The open-air bath had a window, and I bathed with the screen in place. The Room had a great view, so I could relax and enjoy the scenery while soaking. The Room was compact, and the washbasin was right next to the bed; at first I found it a bit surprising, but it was actually convenient for drying my hair and getting ready. The Room felt slightly humid. I was disappointed that the toilet paper holder and the bath shelf were coming loose. Also, other LiVEMAX properties offered coffee service, but this one did not, and the coffee served with meals tasted weak. The meals were excellent—the simmered splendid alfonsino (kinmedai) was especially delicious, and the Japanese set breakfast was also very good. All of the staff were very pleasant, so I had a comfortable stay. I would definitely like to visit again.

I have used this facility multiple times, and this was my first visit since the children's play area was renovated. The play area has been greatly improved, and my child was very satisfied. We were able to enjoy a wonderful time, including the meals. However, there were two disappointing points: 1. There was a stain on the room's sofa that looked like a bedwetting mark, but no explanation about it was provided. 2. To access the room via elevator, you need to use a card key; however, only two keys are provided per room. The Room is spacious enough for up to five adults, but having only two card keys is quite inconvenient. I hope this can be improved in the future.