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Overall, we were very satisfied. The Onsen was amazing. Both the food and the Room were wonderful. On our way home, we bought lots of souvenirs. I really loved the original kimono-fabric bag. At the end, they took a photo of us in front of the Hotel entrance. We were amazed at ho

The Room was thoroughly cleaned every day, and coming back to it always felt relaxing. Even though it was a Multiple Night Stay, breakfast was different almost every morning, and we also enjoyed that the sweets and tea in the Room were changed daily. The Onsen was very pleasant,

I was delighted to be upgraded to a better room than the one I had reserved. The open-air onsen and rock bath offered abundant hot spring water with excellent quality. There were no restrictions on bathing hours, allowing me to enjoy it until late at night, which was fantastic. M

Bookma made it a truly special time. Having them around is so reassuring! As for the bath, today's water was exceptionally milky! I understand it changes with seasons and weather, but today's bath was absolutely perfect—truly impressive as expected from a natural hot spring fl

In the morning, breathtaking views awaited—majestic mountains up close, sunrise scenes, and even glimpses of Shinkansen trains passing by—a truly luxurious view! Accommodations offering free-flowing hot springs at such reasonable prices are now rare treasures. This place has been

The view from the top-floor panoramic bath was also amazing, and we were able to fully enjoy the Onsen. Starting with the proprietress, all of the staff were kind, and we felt refreshed both physically and mentally. Thank you very much! My husband and I will likely return, and my

Everything is thoughtfully prepared. Even though it’s an in-Room bath, it was luxuriously fed by free-flowing natural hot spring water that continuously overflowed. Dinner At check-in they asked not only about allergies but also ingredients I dislike—and accommodated them.

We like Awazu Onsen for its calm, relaxed atmosphere. This was our second time in Awazu Onsen, but our first stay at Notoya. The Facility is old and feels like a maze, but we were amazed by the beautiful wooden latticework decorations throughout. Above all, the meals are deli

—was wonderful. From explaining each dish and preparing the futons to helping with our itinerary; guiding us to the free Yasugi-bushi stage (it was amazing—don’t miss it); explaining that the Onsen is free-flowing from the source; even explaining what the Onsen symbol means; and

As always, the beautifully presented and delicious meals made with seasonal and local ingredients, the perfectly tempered onsen with natural flowing hot spring water, the staff's attentive hospitality, and the consistently high-quality service befitting a luxury ryokan allowed us

At checkout they waved goodbye until our car disappeared from sight—it truly moved me. Overall this is an exceptional Hotel where everything comes together: views, Onsen baths/Facility quality/food/service. When I visit Yamagata again, I would absolutely love to stay here again.

The room's bath was amazing, with an abundant flow of hot spring water directly from the mountain behind, allowing us to enjoy consistently hot and rich water. The dazzling dance performances by geishas accompanied by traditional songs and shamisen music became a wonderful New

Unfortunately, due to the Onsen minerals, the floors can be slippery. As this is an Onsen Ryokan, it was relaxing to spend time inside wearing yukata. All staff were kind and had lovely smiles. It was also fun to see that outfits varied by staff member—and sometimes even changed

Because of our work schedules, my husband and I have been living apart for a year. Staying at this Ryokan—one I had wanted to visit for so long—allowed us to finally relax together again after quite some time, making it a truly memorable trip. We even said we’d love to come again

The free-flowing natural hot spring water was clear, warmed us through to the core, and felt incredible. The morning bath, feeling the breeze, was also wonderfully refreshing. It had been a while since we were able to forget everyday life and truly unwind. Now I understand why s

During my stay, I lost track of time and enjoyed a truly fulfilling experience. The kaiseki dinner was exceptional—each dish was carefully prepared, and I savored it with all five senses. I would love to have it again. The Onsen was also wonderful; the water felt moisturizing lik

As for the onsen: it's said to have double the metasilicic acid compared to Hakone's hot springs—a true "beauty bath." With its pure source water directly flowing without heating or dilution, it felt heavenly—perfect for long soaks! I am truly delighted to have discovered such

The open-air bath in the room could be enjoyed as a semi-open-air bath by opening the window or used as an indoor bath during colder seasons, making it very comfortable. Being able to adjust the Onsen temperature to our liking was absolutely perfect. The abundance of amenities l

The staff greeted us warmly with wonderful smiles whenever we met them in the hallways, creating a very homey atmosphere. Above all else, the 100% natural hot spring bath was exceptional. The open-air bath offered beautiful views that made it hard to leave! My mother and oth